# OBE-M07: Plain text versions of all 5 emails
**Area:** Customer Onboarding Emails
**Model:** minimax/minimax-m2.5
**Tokens:** 2,131
**Cost:** $0.0021
**Time:** 2797ms
**Timestamp:** 2026-02-16T12:22:10.142393

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# Sunaiva Talking Widget — Plain Text Email Versions

---

## EMAIL 1: WELCOME — "Your New Voice on Autopilot"

```
═══════════════════════════════════════════════════════════════
                     WELCOME TO SUNAIVA
═══════════════════════════════════════════════════════════════

Thanks for signing up for Sunaiva Talking Widget — the AI voice 
assistant that answers calls for Australian tradies 24/7.

Here's what happens next:

1. CHECK YOUR INBOX — We've sent you a verification email. 
   Click the link to activate your account.

2. SET UP IN 15 MINUTES — Log in to your dashboard, add your 
   business details, and record your custom greeting. We'll walk 
   you through it step by step.

3. START ANSWERING CALLS — Once set up, every missed call gets 
   a professional AI response. No more voicemail roulette.

═══════════════════════════════════════════════════════════════

WHAT YOU GET ON STARTER ($197/mo):

✓ Unlimited AI call answering
✓ Custom business greeting
✓ Call screening & routing
✓ SMS & email notifications
✓ 7-day call history
✓ Basic analytics dashboard

═══════════════════════════════════════════════════════════════

Questions? Hit reply — we're real people, not a chatbot.

Let's get those calls handled.

— The Sunaiva Team

P.S. Need help? Book a quick setup call: 
    https://sunaiva.com/setup-call
```

---

## EMAIL 2: SETUP INSTRUCTIONS — "Let's Get You Live"

```
═══════════════════════════════════════════════════════════════
                  ALMOST THERE — SET UP NOW
═══════════════════════════════════════════════════════════════

Your Sunaiva account is ready. Here's how to go live in 15 
minutes:

STEP 1: LOG IN
Go to https://sunaiva.com/login and enter your email and 
password.

STEP 2: ADD YOUR BUSINESS
Fill in your business name, ABN, and trading hours. This tells 
our AI when you're open and closed.

STEP 3: RECORD YOUR GREETING
You'll record a short welcome message. Don't overthink it — 
keep it natural. Something like:

"Hi, thanks for calling [Business Name]. We're currently on 
another job, but leave a message and we'll call you back 
ASAP. Press 1 to leave a voicemail, or press 2 to speak 
with our team immediately."

STEP 4: CONNECT YOUR PHONE
We support most Australian phone systems. We'll give you a 
 forwarding number or SIP credentials. Questions? Reply to 
this email.

STEP 5: TEST IT OUT
Call your own number from a private line. Hear how it sounds. 
Tweak your greeting until it's right.

═══════════════════════════════════════════════════════════════

Need a hand? We're here to help.

Book a 10-minute setup call:
https://sunaiva.com/setup-call

Or just hit reply — we'll walk you through it.

— The Sunaiva Team
```

---

## EMAIL 3: FIRST CALL CAPTURED — "You Missed a Call. We Didn't."

```
═══════════════════════════════════════════════════════════════
                 YOU MISSED A CALL. WE DIDN'T.
═══════════════════════════════════════════════════════════════

Hey [FIRST NAME],

Good news — Sunaiva just captured a call you'd normally miss.

Here are the details:

───────────────────────────────────────────────────────────────

CALLER: [Phone Number]
TIME: [Date/Time]
MESSAGE: [Transcribed message or "Caller opted to speak with 
         team immediately — forwarded to [mobile number]"]

───────────────────────────────────────────────────────────────

WHAT HAPPENS NEXT?

✓ If they left a voicemail, it's in your dashboard.
✓ If they pressed to speak to someone, the call was 
  forwarded to [your mobile number].
✓ You can listen to the recording anytime in your portal.

═══════════════════════════════════════════════════════════════

THIS IS WHY YOU'RE HERE

Every call that hits your phone after hours or when you're 
on a job is a potential $500+ job. We've captured it for you.

Now follow up — fast. Call them back today.

Log in to your dashboard:
https://sunaiva.com/dashboard

— The Sunaiva Team

P.S. Want to hear the call? Click the play button in your 
dashboard. Every lead matters.
```

---

## EMAIL 4: UPSELL TO PRO — "Time to Level Up"

```
═══════════════════════════════════════════════════════════════
                  TIME TO LEVEL UP TO PRO
═══════════════════════════════════════════════════════════════

Hey [FIRST NAME],

You've been with us for 30 days on the Starter plan. 
Here's what we've done for you:

YOUR NUMBERS SO FAR:

• [X] calls answered
• [X] leads captured
• $[X,XXX] in potential jobs saved

Not bad. But we're just getting started.

═══════════════════════════════════════════════════════════════

WHAT YOU GET ON PRO ($397/mo):

Everything in Starter, PLUS:

✓ Unlimited call recording storage
✓ Advanced analytics (call trends, peak hours, caller info)
✓ Multi-location support (up to 3 branches)
✓ Custom call flows (press 1 for quotes, 2 for accounts, etc.)
✓ Priority support (we pick up the phone in 60 seconds)
✓ CRM integrations (Jobber, ServiceM8, Firebase)
✓ White-label option (remove Sunaiva branding)

═══════════════════════════════════════════════════════════════

THE ROI MATH

If Pro helps you capture just 2 more leads per month — and 
the average tradie job is $600 — that's $1,200/month in 
additional revenue. You're paying $200 more for Pro. 
Do the math.

Upgrade today:
https://sunaiva.com/upgrade-pro

Or reply and ask us to walk you through what's best for 
your business.

— The Sunaiva Team

P.S. Agency partners: Mention this to your clients. You earn 
30% commission on every Pro upgrade. Ask us about partner 
links.
```

---

## EMAIL 5: TESTIMONIAL & REFERRAL — "Share the Love"

```
═══════════════════════════════════════════════════════════════
                 GIVE US 60 SECONDS. HELP A MATE.
═══════════════════════════════════════════════════════════════

Hey [FIRST NAME],

Sixty days in. How's it going?

We've loved having you on board. And if we're being honest — 
we'd love to hear how it's actually working for you.

═══════════════════════════════════════════════════════════════

A QUICK FAVOUR

If Sunaiva is working for you, it'd mean the world to us if 
you could share a quick testimonial.

Something like:

"Sunaiva's saved me at least [X] calls a week. The leads 
that would have gone to voicemail? I'm calling them back 
same day. It's paid for itself ten times over."

— [Your Business Name]

We can add it to our website, our socials, or our partner 
materials. Full credit to you, always.

═══════════════════════════════════════════════════════════════

KNOW A MATE?

If you know another tradie who could do with fewer missed 
calls, send them our way. Seriously.

Give them your referral link:
https://sunaiva.com/ref/[unique-code]

You get $50 credit toward next month's bill. They get $50 
off their first month. Everyone wins.

═══════════════════════════════════════════════════════════════

Either way — reply and let us know how we can do better. 
We're always tweaking things based on tradie feedback.

Thanks for being part of the Sunaiva crew.

— The Sunaiva Team

P.S. Agency partners: We're always looking for new partners. 
If you work with tradies, let's talk commission. Reply for 
the partner pack.
```

---

## NOTES FOR IMPLEMENTATION

- Replace all `[PLACEHOLDER]` variables with actual user/call data before sending
- ASCII dividers use standard characters that render reliably across all plain text clients
- Subject lines should be added as the email header (not included in the body above)
- All URLs should be absolute and clickable
- Consider adding Preheader text in your ESP to maximise open rates in plain text clients