# OBE-M04: Check-in email — Day 7 engagement
**Area:** Customer Onboarding Emails
**Model:** minimax/minimax-m2.5
**Tokens:** 1,310
**Cost:** $0.0013
**Time:** 3939ms
**Timestamp:** 2026-02-16T12:21:57.608760

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# Day 7 Check-in Email — Production Ready

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**Subject:** How's your widget setup going?

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Hey [First Name],

Just checking in — how's your Sunaiva Talking Widget setup going?

We built this to make it dead simple for tradies to capture more leads while they're on the job. Most businesses get it up and running in under 30 minutes. But if you've hit a snag or haven't quite got around to it yet, that's totally fine — I want to make sure you're not leaving leads on the table.

Here's the thing: businesses like yours that have the widget live are capturing **12 more leads per month** on average. That's roughly 3 more jobs per week. Not bad for a 5-minute install.

**Quick way to get sorted:**
👉 **[Book a 15-min setup call here]** — I'll walk you through it personally. No jargon, just get it done.

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**Speaking of opportunities** — if you know other tradies or tradie businesses who could use this, we've got a partner program that pays **30% commission** on every client you refer. A lot of tradie businesses and marketing agencies are already on board. It's a solid side income if you've got contacts in the industry. Happy to chat through it if you're interested — just reply to this email.

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Either way, let me know how I can help. Want to see the widget in action first? Happy to jump on a quick call and show you what's possible.

Cheers,

[Your Name]
Sunaiva
[Phone number]

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**Notes for deployment:**

- **Merge fields:** Replace `[First Name]` and `[Your Name]` with your automation variables
- **CTA link:** Replace `[Book a 15-min setup call here]` with your calendar booking link
- **Partner program:** If you have a separate landing page for the partner program, consider linking to it instead of asking them to reply
- **Timing:** Send Day 7 (one week after signup or trial start date)
- **Personalisation tip:** If you can see they've logged in but not completed setup, add a line: *"I saw you've logged in — just let me know if you need a hand with the last step."*

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This email is designed to feel personal, low-pressure, and helpful. It leads with empathy (it's okay if they haven't finished), backs it up with a concrete result (12 leads/month), makes getting help effortless, and organically introduces the partner revenue opportunity without derailing the main goal: getting them to setup.