# OBE-M01: Welcome email copy — warm, exciting, actionable
**Area:** Customer Onboarding Emails
**Model:** minimax/minimax-m2.5
**Tokens:** 1,123
**Cost:** $0.0011
**Time:** 1799ms
**Timestamp:** 2026-02-16T12:22:54.959632

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**Subject:** Welcome to Sunaiva — your AI voice widget is ready to go

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Hi [First Name],

Welcome to Sunaiva! 🎉

You've got access to your AI-powered voice widget — the smart way for Aussie tradies to capture more enquiries, filter junk calls, and never miss a job.

Here's how to get started in under 10 minutes:

1. **Log in to your dashboard** — Head to app.sunaiva.com and sign in with the email you used to sign up.

2. **Customise your widget** — Add your business name, trading hours, and the services you offer. This takes about 2 minutes and makes sure callers get the right info, even after hours.

3. **Publish it on your site** — Copy the embed code we generate and paste it into your website. That's it — your widget is live.

Need a hand? Just hit reply to this email or call us on [phone]. We're tradies ourselves and we know how important it is to just get it done.

I'll be in touch in a few days with some tips to help you get the most out of your widget — like how to handle after-hours calls and what to say in your greeting.

Talk soon,

[Your Name]
Sunaiva Team

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**Word count:** 247

**Notes for implementation:**

- Replace `[First Name]` with the customer's first name from signup data
- Replace `[phone]` with the actual support number
- Replace `[Your Name]` with the appropriate team member or use a generic sign-off
- The "tradies ourselves" line reinforces credibility with the target audience
- Next email positioned as "a few days" keeps expectations clear without being vague