Cold Email - Medical Clinics

Response:
# 5-Email Cold Outreach Sequence for Medical Clinics

---

## Email 1: The Problem Solver

**Subject:** Reducing patient wait times at [Clinic Name]?

Hi [Name],

We help GP practices across Australia streamline patient communications—without compromising privacy.

Whether it's appointment bookings, prescription refills, or after-hours triage, clinics using our platform have seen:

- 40% reduction in phone wait times
- 60% fewer missed appointments
- Fully HIPAA-compliant messaging

We work with over 200 Australian healthcare providers. Happy to share references.

Would a 15-minute demo fit your schedule?

Kind regards,
[Your Name]

---

## Email 2: Appointment Booking Focus

**Subject:** Making appointment booking easier for patients

Hi [Name],

Your patients shouldn't need to hold for 10 minutes just to book a check-up.

Our online booking system integrates with most practice management software—patients book 24/7, staff see appointments in real time, and no phone tag required.

We've helped clinics like yours reduce no-shows by 30% through automated reminders.

All data is encrypted and HIPAA-compliant.

Curious what it could look like for [Clinic Name]?

Cheers,
[Your Name]

---

## Email 3: Prescriptions + After-Hours

**Subject:** Handling prescription refills and after-hours calls

Hi [Name],

Here's what we hear from GP practices: "Our reception team is drowning in prescription refill requests—and after-hours calls are chaos."

Our platform handles both:

- Patients request refills online; staff review and approve in batches
- After-hours calls route to qualified triage nurses with full patient history visible

No sensitive data sits on unsecured channels. Everything meets Australian privacy standards.

See how it works: [Demo link]

Best,
[Your Name]

---

## Email 4: Hold Times + Efficiency

**Subject:** What if patients never had to hold?

Hi [Name],

Average GP practice hold time: 8+ minutes. That's not acceptable for sick patients.

We've built a queuing system that texts patients their position in line—they can wait anywhere, then return for their slot. Plus, our AI receptionist handles routine queries (opening hours, appointment types, script status) so your team focuses on clinical work.

One clinic we worked with freed up 12 reception hours per week.

Full privacy compliance built in. Pricing starts at $299/month (normally $499).

Want to see the numbers?

Regards,
[Your Name]

---

## Email 5: Social Proof + Close

**Subject:** Last chance to lock in introductory pricing

Hi [Name],

Just a quick note—we're offering priority onboarding for clinics that sign up this month. That includes free setup and dedicated support during your first 90 days.

As promised, pricing: $299/month (was $499).

We've helped 200+ Australian practices, including [Reference Clinic if applicable]. Happy to connect you with a peer for a chat.

Book your demo here: [Calendar link]

No obligation. Just answers to your questions.

Cheers,
[Your Name]

---

**Word counts (approximate):**
Email 1: 98 words
Email 2: 105 words
Email 3: 112 words
Email 4: 112 words
Email 5: 96 words

All under 150 words. HIPAA/privacy woven throughout. Value-first, strikethrough pricing in Emails 4 and 5. Australian English used.


Cold Email - Restaurant/Hospitality

Response:
# 5-Email Cold Outreach Sequence

---

## Email 1: Reservation Booking

Hi {{first_name}},

Lost a guest to a double-booking lately? It happens more than you'd think.

Our reservation system syncs with your calendar in real-time—every booking confirmed instantly, every slot protected from overbooking. Automated SMS reminders reduce no-shows by up to 40%.

You'll never play phone tag again.

**Get started from $29/month**—that's less than the average lost revenue from a single busy weekend of booking chaos.

Book a demo: {{demo_link}}

Cheers,
{{sender_name}}

---

## Email 2: Event Inquiry Handling

Hi {{first_name}},

When a corporate client emails about a 60-person function, how fast do you respond? Because your competitors are answering in minutes.

Our event management module turns inquiries into confirmed bookings automatically. Custom proposals, deposit tracking, and client history—all in one place.

The average venue books 3 more events per month after switching. That's $4,500+ in recurring revenue.

**Was $99/month—now $49/month** for the first three months.

See how fast your inbox turns into booked dates: {{demo_link}}

Cheers,
{{sender_name}}

---

## Email 3: Takeout Order Questions

Hi {{first_name}},

"Hi, I'd like the seafood pasta but without prawns and with extra chicken." *Click.* "Sorry, can you repeat that?"

Takeout orders shouldn't sound like a game of telephone. Our online ordering system captures every modification clearly—no misheard specials, no wrong meals, no frustrated staff.

One venue we work with cut takeout errors by 70% in the first month.

**From $19/month**—less than the cost of comping five wrong orders.

Start taking orders the right way: {{demo_link}}

Cheers,
{{sender_name}}

---

## Email 4: Reducing Phone Interruptions During Service

Hi {{first_name}},

Friday night dinner service. Kitchen's humming. Then the phone rings—someone asking if you take reservations for next Tuesday.

Sound familiar? Your team shouldn't choose between serving guests in the restaurant and answering the phone.

Our smart routing sends after-hours calls to voicemail with instant online booking. During service? Calls queue with estimated wait times. No interrupted tables, no missed revenue.

**Was $79/month—now $39/month** until end of quarter.

Serve your dine-in guests without apology: {{demo_link}}

Cheers,
{{sender_name}}

---

## Email 5: Large Party Requests

Hi {{first_name}},

Coordinating a 25-person booking: deposits to collect, dietary requirements to track, menu preferences to confirm, multiple staff to notify.

It shouldn't take three employees to manage one party.

Our large party module handles all of it. Automated deposit invoices, guest questionnaires, kitchen alerts—everything flows to the right person automatically.

Venues using this feature save 6+ hours weekly on party coordination alone.

**Get started from $59/month**—less than two hours of manager time.

Make big bookings easy: {{demo_link}}

Cheers,
{{sender_name}}

---

Each email follows the value-first, strike-through pricing structure, stays under 150 words, and uses Australian English conventions. Want me to adjust the tone, add more personalisation options, or tweak the pricing angles?


Warm Email - Waitlist Welcome Sequence

Response:
# Sunaiva AI Memory — 5-Email Welcome Sequence

---

## Email 1: Welcome + What to Expect

**Subject:** Welcome to the Sunaiva waitlist 🎉

Hey there,

Welcome to Sunaiva — your new AI-powered memory that captures, organises and recalls the things that matter.

Think of it as a second brain that never forgets a conversation, meeting or idea.

**Over the next few days, you'll receive:**

- A look at what we're building (Email 2)
- A sneak peek behind the scenes (Email 3)
- An exclusive referral opportunity (Email 4)
- Early access to our beta launch (Email 5)

We're building something special here, and you're in early.

Talk soon,
The Sunaiva Team

---

## Email 2: Early Access Benefits

**Subject:** Why being on our waitlist matters

Hey,

Wondering what being on the Sunaiva waitlist actually gets you?

**Early access members like yourself receive:**

- 🕐 **Priority access** — You'll get in before the general public
- 🗣 **Feature influence** — Tell us what matters most; we listen
- 💰 **Founders' pricing** — Lock in rates that won't be available later
- 📊 **Direct input** — Shape how Sunaiva evolves

Early users don't just get first dibs — they help define the product.

We're opening spots slowly to ensure quality. You're in a great position.

More soon,
The Sunaiva Team

---

## Email 3: Behind-the-Scenes Update

**Subject:** What we've been working on 👀

Hey,

We wanted to pull back the curtain and show you what your waitlist support is funding.

**Where we're at:**

- ✅ Core AI memory engine — built and testing
- ✅ Natural language interface — polished and responsive
- 🔄 Mobile app — in final development
- 🔄 Enterprise integrations — on the roadmap

We've been heads-down building something that actually works — not just another chatbot.

The team is small but obsessive about quality. Every feature gets stress-tested by us first.

We're close. Very close.

Stay tuned,
The Sunaiva Team

---

## Email 4: Referral Incentive

**Subject:** Jump 15 spots forward. Here's how.

Hey,

Want to secure your spot in the Sunaiva beta?

**Refer 3 friends to the waitlist, and we'll move you up 15 places.**

That's 15 people ahead of everyone else when we launch.

**How it works:**

1. Share your unique link (reply "LINK" and we'll send it)
2. Each friend who joins moves you up 5 spots
3. Refer 3 = 15 spots forward

Simple.

Spots in the beta are limited. This is one of the best ways to guarantee early access.

Send that link,
The Sunaiva Team

---

## Email 5: Beta Launch + Exclusive Pricing

**Subject:** Sunaiva is live. Your exclusive offer inside.

Hey,

The wait is over.

**Sunaiva AI Memory is now in beta.**

We're offering waitlist members **founder pricing** — a special rate that honours your early support.

**Your exclusive offer:**

- Sunaiva Pro Annual: ~~$199~~ **$99/year** (50% off)
- Lifetime access to early features
- Priority support

This pricing is locked in for you — it's not available to the public.

**Spots are limited to the first 500 founders.**

Ready to never forget again? Click below to claim your spot:

[CLAIM FOUNDPRICING]

This is the best price Sunaiva will ever offer.

Welcome aboard,
The Sunaiva Team

---

*Word counts: Email 1 (97), Email 2 (114), Email 3 (116), Email 4 (98), Email 5 (128)*


Warm Email - Trial to Paid Conversion

Response:
# 7-Email Trial Conversion Sequence: Talking Widget

---

## Email 1: Day 1 – Welcome & Setup Guide

**Subject:** Welcome to Talking Widget – here's your quick start guide

Hi {{first_name}},

Welcome to Talking Widget! We're thrilled to have you on board.

Getting set up takes less than 5 minutes. Here's how to hit the ground running:

1. **Add the widget** – Copy your unique code snippet and paste it into your website's footer
2. **Customise your profile** – Upload your logo, set your brand colours, and write a friendly greeting
3. **Invite your team** – Add colleagues so everyone can manage conversations in one place

**Pro tip:** Head to Settings > Quick Replies to save your most common responses. You'll thank yourself later.

Need a hand? Just hit reply – we're here to help.

Cheers,
{{sender_name}}
Talking Widget Team

---

## Email 2: Day 3 – First Call Celebration

**Subject:** 🎉 You had your first conversation!

Hi {{first_name}},

Guess what? Your first visitor connected through Talking Widget!

This is a big moment – it means your widget is live, visible, and working. That visitor could be your next customer.

Here's what to do next:

- **Reply promptly** – Fast responses = happier prospects
- **Tag conversations** – Keep things organised (e.g., "pricing question," "demo request")
- **Check your dashboard** – See response times and conversation history

Want to see how top performers handle chats? Our Quick Start Playbook has real examples.

Questions? We're just a reply away.

Cheers,
{{sender_name}}
Talking Widget Team

---

## Email 3: Day 5 – Analytics Tour

**Subject:** Your widget is collecting gold – here’s how to find it

Hi {{first_name}},

Ever wondered how your visitors are finding you? Or which pages they linger on most?

Your Talking Widget dashboard is hiding some powerful insights. Let's take a quick tour:

**Key metrics to watch:**

- **Conversation volume** – How many chats you're getting daily
- **Response time** – How fast you reply (aim for under 2 minutes)
- **Source tracking** – Where your visitors come from
- **Peak hours** – When to be online for maximum impact

These numbers help you spot patterns, improve responsiveness, and close more deals.

Curious what "good" looks like? Book a 15-minute walkthrough with our team – no strings attached.

Cheers,
{{sender_name}}
Talking Widget Team

---

## Email 4: Day 7 – Integration Tips

**Subject:** Connect Talking Widget to your favourite tools

Hi {{first_name}},

Here's a game-changer: Talking Widget plays nice with the tools you're already using.

**Popular integrations:**

- **Slack** – Get chat notifications straight to your team channel
- **HubSpot / Salesforce** – Log conversations automatically to your CRM
- **Zapier** – Connect to 5,000+ apps (think: auto-follow-ups, Slack alerts, spreadsheet updates)
- **Google Calendar** – Let visitors book meetings directly through the widget

Setting this up takes about 2 minutes per integration. Here's our step-by-step guide: [link]

The more connected your tools, the less manual work for you.

Want us to set this up together? Let's hop on a quick call.

Cheers,
{{sender_name}}
Talking Widget Team

---

## Email 5: Day 10 – ROI Case Study

**Subject:** How Company X doubled their leads with Talking Widget

Hi {{first_name}},

Let's talk results.

**Company X (B2B SaaS, 50 employees)** switched to Talking Widget and saw:

- **47% increase** in qualified leads within 60 days
- **3.2x ROI** on their subscription in the first month alone
- **28%** of chats converted to demo bookings

Their secret? Prompt responses + proactive chat invitations + CRM integration.

"We stopped letting leads slip away. Talking Widget paid for itself in week two." – Marketing Director, Company X

You have the same tools at your fingertips. The question is: are you using them?

Ready to see similar results? Let's chat about your goals.

Cheers,
{{sender_name}}
Talking Widget Team

---

## Email 6: Day 12 – Trial Ending Soon

**Subject:** Your trial ends in 48 hours – don't lose access

Hi {{first_name}},

Quick note: your Talking Widget trial expires in **2 days** (on {{trial_end_date}}).

Here's what happens if you don't upgrade:

- Your widget goes offline
- Chat history is archived (but accessible)
- You lose the custom branding and integrations

Here's what you keep:

- All your conversation data
- Your settings and configurations
- Access to our support team

No pressure here – but if Talking Widget is helping your business, now's the time to lock it in.

Questions about plans? I'm happy to help you choose.

Cheers,
{{sender_name}}
Talking Widget Team

---

## Email 7: Day 14 – Last Chance + Special Offer

**Subject:** Final reminder: your offer expires tonight

Hi {{first_name}},

This is it – your trial ends tonight at midnight.

We don't do hard sells, but we do want to make this easy for you.

**Special offer (48 hours only):**

- **20% off** your first 12 months
- Normally $49/month → **$39/month** when you upgrade today
- No setup fees, cancel anytime

That's roughly $1.30 per day. Less than a coffee.

**What you'll get:**

- Unlimited conversations
- All integrations included
- Priority support
- Custom branding (remove our logo)

Upgrade now and your widget stays live – no interruption.

👉 [Upgrade to Pro – Save 20%]

Still not sure? Reply and tell me what's holding you back. I'm here to help, not pressure.

Cheers,
{{sender_name}}
Talking Widget Team

---

**Word counts:**

- Email 1: ~180 words
- Email 2: ~160 words
- Email 3: ~175 words
- Email 4: ~165 words
- Email 5: ~185 words
- Email 6: ~165 words
- Email 7: ~195 words

All emails use Australian English (colour, organisation), show value before price, and apply strikethrough pricing in the final email.


Cold Email - AI/Automation Influencers

Response:
# Email 1: Initial Outreach

Hi [Name],

I've been following your [content/channel/community] for a while—your take on [specific topic they've covered] really stuck with me.

I'm reaching out from Sunaiva. We're building AI Memory Pro—a tool that helps AI creators and automation professionals capture, organise, and instantly retrieve insights across their workflow.

I'd love to offer you **free early access**—no catch. You'll get:

- A free Sunaiva AI Memory Pro account (usually $49/month, yours at no charge)
- Exclusive behind-the-scenes content
- Early access to new features

In return? We'd genuinely appreciate an honest review or mention if it fits your content. No pressure if it doesn't click.

If you're curious, I'd welcome a 15-minute chat. Otherwise, happy to send the access details your way.

Cheers,
[Your name]

---

# Email 2: Follow-Up

Hi [Name],

Just checking in on my last note—totally understand if it's not the right fit or you're swamped.

A quick thing: a few creators in the AI automation space have found Sunaiva useful for organizing research, prompt libraries, and client workflows. We're still refining things, so your feedback would genuinely shape the product.

Your access is ready whenever. No demo needed—just the credentials and you're in.

No worries either way. Just reply "not for me" and I'll stop chasing.

Best,
[Your name]

---

# Email 3: Final Touch

Hi [Name],

One last reach-out, then I'll leave you be.

We've opened a limited batch of access for creators. If you'd like to try Sunaiva, just reply "send it over" and I'll get the invite to you within the hour.

No strings. No follow-up calls. Just the account and an open door for feedback.

If not, I appreciate your time either way.

Cheers,
[Your name]


Email - Monthly Newsletter Template

Response:
# Monthly Newsletter Template

---

## 🚀 Product Update Highlights

*[First Edition Placeholder:]* Exciting news! We've just launched **Voice Analytics Dashboard** – now you can visualise conversation patterns and identify customer sentiment trends at a glance. Early adopters are seeing 40% faster insight extraction.

*Template placeholder: [Brief description of major product release/enhancement with one key benefit metric]*

---

## 🌟 Customer Success Story Spotlight

*[First Edition Placeholder:]* **FinTech Pro** reduced onboarding time by 60% using Talking Widget's AI call summarisation. "We finally have our team back doing high-value work instead of note-taking," says Sarah Chen, Operations Lead.

*Template placeholder: [Company name] achieved [specific result] using [feature]. Include a quote from their [role].*

---

## 💡 Tips & Tricks

**Did you know?** You can customise widget triggers based on visitor behaviour – no coding required. Set rules like "show chat after 3 page views" or "trigger on exit intent" to catch leads at the perfect moment.

*Template placeholder: [One actionable tip with specific steps]*

---

## 🔮 Coming Soon

*[First Edition Placeholder:]* **Multi-language Support** launches next month – automatically detect and translate in real-time across 25+ languages. Early access available for Enterprise plans.

*Template placeholder: [Preview of 1-2 upcoming features with estimated release window]*

---

## 👥 Community Highlights

- **New:** Join our Slack channel – connect with 2,000+ peers
- **This month:** 3 new templates added to the Template Library
- **Kudos:** Congratulations to @TechStart for winning our June use-case challenge!

*Template placeholder: [Community stats, events, or user recognition]*

---

**Questions? Reply to this email – we'd love to hear from you.**

The Sunaiva Team

---

*Total: ~280 words | Ready for first edition use*


Email - Churn Prevention Sequence

Response:
# 3-Email Churn Prevention Sequence

---

## Email 1: We Miss You

**Subject:** We miss you, [First Name] 👋

Hi [First Name],

We noticed you haven't been using [Product] much lately—and honestly, we miss having you around.

It's easy to let things slip when life gets busy, so here are 3 quick ways to get back on track:

1. **Use [Key Feature]** – Our users who use this feature see [specific result] in under [timeframe].
2. **Check your [Dashboard/Analytics]** – There's likely insight hiding in your data right now.
3. **Reply to this email** – Tell me what's blocking you. I'm here to help.

No pressure. Just wanted to check in.

Cheers,
[Your Name]
[Title]

---

## Email 2: Switching Tiers

**Subject:** Before you go—let's talk options

Hey [First Name],

I get it. Sometimes you need less, not more.

Rather than cancelling, would a lower tier work better for you right now?

Here's what you'd get:

- **[Tier Name]** – [Key features] for just $[X]/month
- Keep your data for 6 months—no losing what you've built
- Same support, same [Product] quality

No hard feelings either way. Sometimes less is more.

Want to chat about it?

Cheers,
[Your Name]

---

## Email 3: Final Offer

**Subject:** One last thing, [First Name]…

Hey [First Name],

Before you go, I want to make this easy for you.

Here's what I can offer:

**Option A:** 1 month completely free
**Option B:** 3 months at 30% off (was $[X], now $[Y]/month)

No tricks. No catch. Just want to keep you in the [Product] family a bit longer.

This is my final offer—期满后你可以自行决定。

Take care,
[Your Name]

---

*Word counts: Email 1 (132), Email 2 (112), Email 3 (97)*


Email - Agency Partner Onboarding

Response:
# 5-Email Onboarding Sequence for Agency Partners

---

## Email 1: Welcome + Portal Access

**Subject:** Welcome to [Partner Name] — Your Portal is Ready 🚀

Hi [Name],

Welcome aboard! We're thrilled to have you as an official agency partner.

Your partner portal is now live — everything you need to grow your revenue with us lives in one place:

- Real-time commission tracking
- Client management dashboard
- Marketing assets & white-label resources
- Priority support queue

**Your login:** [portal link]
**Password:** [or "Click reset password to set yours"]

Bookmark this — you'll be using it daily.

Next up: I'll walk you through exactly how our commission structure works (spoiler: it's generous).

Talk soon,
[Your Name]

---

## Email 2: How Commission Works (30% Recurring)

**Subject:** Your Revenue Share — 30% Recurring, For Life 🔄

Hi [Name],

Let's talk numbers — because this is where it gets exciting.

**You earn 30% of every client's subscription**, ongoing, for as long as they stay with us.

Example: If you sign 5 clients on our $199/mo plan, that's **$298.50/month** in passive income. Sign 20? That's nearly **$1,200/month** on autopilot.

**Key details:**

- Commissions paid on the 15th of each month
- 90-day cookie window (you get credit even if they sign later)
- No caps, no quotas, no fine print

Your portal shows real-time earnings — bookmark it.

Next: Let's get you equipped with sales materials that close.

Talk soon,
[Your Name]

---

## Email 3: Sales Materials & Pitch Deck

**Subject:** Your Sales Kit — Win More Clients 🛠

Hi [Name],

Ready to start selling? Here's everything you need in your portal:

**In your dashboard now:**

- **Pitch deck** — 12 slides, ready to present
- **One-pager** — Leave behind for prospects
- **Case studies** — 3 success stories with metrics
- **ROI calculator** — Show clients their potential savings
- **Email scripts** — Cold outreach templates that work

**Pro tip:** The pitch deck has a version with your agency logo pre-inserted. Customise it, own it.

When you're ready to onboard your first client, I've got a walkthrough coming your way.

Let's win some deals,
[Your Name]

---

## Email 4: First Client Installation Walkthrough

**Subject:** Onboarding Your First Client? Here's the Playbook 👷

Hi [Name],

Excited to hear you've got a client ready — let's make this seamless.

**The installation process:**

1. You send us the client's details via your portal
2. We set up their account within 24 hours
3. You walk them through the onboarding (we provide the script)
4. They go live — and your commission starts

**Your support lifeline:**

- Dedicated partner success manager: [Name]
- Slack channel for real-time help
- Priority ticket queue (48-hour turnaround)

Most clients are up and running within 3 days.

Need help with your first pitch? Let's jump on a quick call — reply with your availability.

Let's make this client a raving fan,
[Your Name]

---

## Email 5: Scaling Tips (How Top Partners Earn $5K+/mo)

**Subject:** How Top Partners Hit $5K/Month — Your Roadmap 🤑

Hi [Name],

Here's the truth: our top agency partners are earning **$5,000–$15,000/month** consistently.

Their secret? Three things:

**1. Bundle + upsell**
Sell [Product] as part of a larger service package. Clients pay you for implementation + ongoing management. You still earn 30% on top.

**2. Recurring referrals**
Ask for one referral per satisfied client. One client a month = $2,400/year in passive income.

**3. Vertical focus**
Top earners pick one niche (e.g., real estate, agencies, gyms) and own it. They use the case studies to speak directly to that industry's pain points.

**Start small:** Just 15 clients on a $199 plan = $895/month. Add 5 more? You're at $1,490/month.

The portal tracks everything. The support team has your back. You've got this.

What's your first client target for this quarter? Reply and let's make it happen.

Best,
[Your Name]

---

Want me to adjust the tone, add more detail to any email, or tailor it to a specific industry?


Email - Feature Announcement Template

Response:
# Feature Announcement Email Templates

---

## Template A: Major Feature Launch

**Purpose:** Announce significant new functionality (CRM integration, major product capability)

**Subject Line Options (A/B Test):**
1. [Product]: New CRM integration — sync contacts in 2 clicks
2. You asked. We built. — [Feature Name] is live
3. Your [CRM name] data just got a major upgrade 🔄

---

**Email Body:**

Hey [First Name],

Big news — we've just launched **[Feature Name]**, and it's exactly what you asked for.

Now you can [core benefit: sync contacts/automate workflows/eliminate manual data entry] directly from [Product] to [integrated tool] — no coding, no exports, no headaches.

**What this means for you:**
• Save 10+ hours/week on manual data entry
• Real-time sync between platforms
• Zero duplicates or lost leads

This has been our #1 requested feature, and we're pumped to finally deliver it.

[CTA Button: "See How It Works" / "Set Up in 2 Minutes"]

Cheers,
[Your Name]

[Product Team]

---

**Word count:** ~130 words

---

## Template B: Minor Improvement

**Purpose:** Announce performance updates, new templates, or smaller enhancements

**Subject Line Options (A/B Test):**
1. Faster loads + new [Template Name] — here's what's new
2. Quick update: We've speed things up for you ⚡
3. Your dashboard just got a small but mighty upgrade

---

**Email Body:**

Hi [First Name],

Quick update from the [Product] team — we've rolled out a few improvements based on your feedback:

**What's new:**
• **Faster load times** — pages now load 40% faster
• **[Template Name] template** — perfect for [use case]
• **Better mobile responsiveness** — looks great on any screen

These might seem small, but we know they make a big difference to your daily workflow.

Try them out and let us know what you think — we're always listening.

[CTA Button: "Explore the Updates"]

Best,
[Your Name]

[Product Team]

---

**Word count:** ~115 words

---

## Template C: Beta Feature Invitation

**Purpose:** Invite users to test early-stage features before general release

**Subject Line Options (A/B Test):**
1. Want early access? You're on the list 🎯
2. Be the first to try [Feature Name] — beta invite
3. We've reserved a spot for you in our beta program

---

**Email Body:**

Hey [First Name],

We're cooking something new — and we want you to be among the first to try it.

Introducing **[Beta Feature Name]**: [1-sentence description of what it does and why it's valuable].

We're opening spots for a limited beta. As a [Product] user, you're invited to test it early and shape how it evolves.

**What to expect:**
• Early access before public launch
• Direct feedback line to our product team
• Input on features that matter to you

Spots are limited to the first [X] sign-ups.

[CTA Button: "Claim Your Spot"]

Ready to help us build something great?

Cheers,
[Your Name]

[Product Team]

---

**Word count:** ~140 words

---

## Usage Notes

| Element | Recommendation |
|---------|----------------|
| **Send timing** | Template A: Mid-week, mid-morning. Template B: End of week or Monday. Template C: Mid-week, mid-afternoon. |
| **Personalisation** | Replace all [bracketed] placeholders with your actual data |
| **A/B testing** | Test subject lines with different angles (curiosity vs. benefit vs. exclusivity) |
| **CTA placement** | Keep to one clear CTA per email — avoid decision fatigue |

These templates follow B2B best practices: value-first framing, action-oriented language, and Australian English conventions. They're ready to customise for your specific product and audience.


Email - Customer Success Stories

Response:
# Customer Success Story Emails

---

## 1. Plumbing — Metro Flow Plumbing, Melbourne

**Subject:** How Metro Flow stopped missing $12K/month in calls

John, the owner of Metro Flow Plumbing, was losing sleep over missed calls. After-hours enquiries were going to voicemail—and competitors were answering.

Since implementing our AI receptionist, here's what changed:

- **Missed calls reduced by 73%**
- **Monthly revenue up 18% ($12,400 more per month)**
- **Jobs booked outside business hours increased by 2.3x**

> "I honestly didn't think an AI could sound professional, but our callers can't tell the difference. Last Saturday night we booked a $2,800 emergency job while I was at my daughter's birthday party. That alone paid for the system for the next six months." — John K., Owner

**The setup:** After-hours call handling, emergency call routing, and automatic job booking with SMS confirmation.

Ready to stop missing calls? Book a 15-minute demo and see exactly what you're missing.

**[Book Your Demo →]**

---

## 2. Dental — Coastal Smiles, Sydney

**Subject:** The appointment system that filled 14 empty chairs last month

Dr. Sarah Chen was frustrated. Her practice had 14 hours of no-shows monthly—$8,200 in lost revenue. Patients were forgetting appointments, and her front desk was overwhelmed.

After implementing our patient communication system:

- **No-shows reduced by 67%**
- **Revenue up 14% ($9,100/month)**
- **Admin time spent on reminders: down 80%**

> "We used to chase patients for confirmations all day. Now the system does it automatically—and patients love the SMS reminders. Last month we had zero Monday morning no-shows for the first time in years." — Dr. Sarah C., Practice Principal

**The setup:** Automated appointment reminders (SMS + email), two-way confirmation, and waitlist auto-filling for cancellations.

Want to fill those empty chairs? See how it works in a quick demo.

**[See the Demo →]**

---

## 3. Real Estate — Horizon Property Group, Brisbane

**Subject:** From "I'll call them back" to every lead captured

Marcus, a busy property agent, was losing buyers every week. He'd be in a showing, his phone would ring, and by the time he called back— they'd already found another agent.

Since using our lead capture system:

- **Missed buyer inquiries reduced by 81%**
- **Revenue up 22% ($15,800/quarter)**
- **Lead response time: from 4 hours to under 2 minutes**

> "The difference is insane. Every enquiry gets an instant, professional response—even at 11pm. I signed three new buyers last month who said 'you were the only agent who actually got back to me quickly.'" — Marcus T., Director

**The setup:** Instant lead response AI, property matching, and automated inspection reminders.

Never miss another buyer. See it in action.

**[Book Your Demo →]**

---

## 4. Legal — Morgan & Co. Lawyers, Perth

**Subject:** Client calls answered—on the first ring

For a busy legal practice, a missed call often means a lost client. Morgan & Co. was averaging 23 missed calls weekly—potential clients going to competitors.

Our legal client intake system changed everything:

- **Missed calls reduced by 79%**
- **New client revenue up 16% ($11,300/month)**
- **Consultation bookings increased by 2.1x**

> "In law, responsiveness is everything. Our clients tell us we're the most professional firm they've dealt with. The system books consultations directly into our calendar—zero admin chasing." — Jennifer M., Practice Manager

**The setup:** 24/7 client intake, matter type routing, urgent call escalation, and automatic appointment booking.

Your phones should work as hard as you do. Let's talk setup.

**[Book a Demo →]**

---

## 5. Restaurant — The Harbour Table, Melbourne

**Subject:** Friday night: 47 covers, zero empty tables

Friday dinners were a gamble for The Harbour Table. No-shows meant lost revenue, overbooking meant angry guests. Owner Tom was constantly micromanaging reservations.

Since implementing our booking system:

- **No-shows reduced by 58%**
- **Weekly revenue up 11% ($4,200)**
- **Table turnover improved by 15%**

> "We used to overbook by 20% to compensate for no-shows—then everyone would show up and we'd have a riot. Now the system confirms everything automatically and handles waitlists. Last Saturday we turned 47 covers with zero empty tables." — Tom R., Owner

**The setup:** SMS reservation confirmations, no-show penalties, waitlist management, and automatic table reminders.

Fill your dining room. See how it works.

**[Get a Demo →]**

---


Email - Seasonal Campaign - Tax Season

Response:
# 3-Email Campaign: EOFY Tax Season

---

## Email 1: The Call Volume Problem

**Subject:** Surviving the EOFY call tsunami?

Hi {{first_name}},

 EOFY means one thing: your phone won't stop ringing.

Clients wanting updates. Clients stressing about deadlines. Clients who waited until the last week of June and now need answers *yesterday*.

Sound familiar?

Between answering calls and actually doing tax work, something has to give. Usually it's your sanity—or your evenings.

We've helped {{company_type}} firms in {{location}} handle 3x more client inquiries without adding headcount. The secret? Smart call handling that works while you focus on the work that pays.

Quick question: what's your current call answer rate during EOFY season?

Cheers,
{{sender_name}}

---
*Word count: 118*

---

## Email 2: Booking More Tax Consultations

**Subject:** Stop playing phone tag with your clients

Hi {{first_name}},

Remember when booking a tax appointment meant a game of phone tag? Client calls, you're with another client. They leave a voicemail. You call back three hours later. They don't answer.

Repeat x 200 clients.

Here's what top-performing {{company_type}} firms are doing differently this EOFY:

→ Online self-service booking (clients book 24/7)
→ Automated SMS/email confirmations and reminders
→ Buffer time automatically built in (no overruns)
→ Waitlist for cancellations

The result? 40% fewer "where's my appointment?" calls. More productive consultations. And your team actually leaves on time.

Want to see how it works? Here's a 5-minute walkthrough:
[Book Demo]

Cheers,
{{sender_name}}

---
*Word count: 137*

---

## Email 3: After-Hours Availability

**Subject:** Being available when your clients need you

Hi {{first_name}},

Quick question: when do most of your clients try to call you about their tax?

If you're thinking "after 6pm" or "weekends"—you're not wrong.

The reality of EOFY season is your clients are stressed *after* their workday ends. That's when they have time to think about their tax situation. But that's also when you're closed.

The good news? You don't need to work 12-hour days to fix this.

Our solution includes:
→ After-hours call answering (real people, not robots)
→ Same-day callback for urgent queries
→ Weekend availability during peak July-September

**Pricing:** From ~~$299/month~~ $199/month for accountants during EOFY season.

Your clients will thank you. Your family will thank you.

Let's chat about your needs:
[Book a Call]

Cheers,
{{sender_name}}

---
*Word count: 158*

---

**Campaign flow:**
- **Email 1** → Cold outreach: Identifies pain point (call volume)
- **Email 2** → Lifecycle: Offers appointment booking solution
- **Email 3** → Lifecycle/close: Addresses after-hours + pricing reveal with strikethrough

**Timing recommendation:**
- Email 1: Early July (EOFY just ended, chaos still fresh)
- Email 2: 1 week later
- Email 3: 1 week after Email 2 or mid-July during peak period


Email - Seasonal Campaign - Summer Trades

Response:
# Email Campaign: Aussie Tradies Holiday Season

---

## Email 1 — Emergency Call Handling

**Subject:** Santa can't answer your emergency calls 😄

Hey tradie,

Christmas in Aussie = tradie chaos. Every man and his dog needs a plumber, HVAC tech, or sparky when the heat kicks in.

Problem? You're trying to enjoy Christmas with the mob while your phone won't stop buzzing—or worse, you're *not* getting the calls because you're off the tools.

Here's the fix: 24/7 answering, handled by real humans who know your trade. We screen, we schedule, you approve. No missed jobs. No ruined holidays.

We've helped 200+ tradies across Oz stay booked without living on their phone.

Want to enjoy Christmas lunch without checking your phone every 5 minutes?

Let's chat.

Cheers,
[Your Name]

*P.S. — First 14 days free. Give it a go, see if you actually get more sleep this festive season.*

---

## Email 2 — Booking Jobs on Leave

**Subject:** Your holidays shouldn't cost you jobs

G'day tradie,

January is peak season. But you're entitled to a break—maybe even a proper holiday up the coast.

Here's the thing: if you go dark for 2 weeks, you're handing customers to your competitors. That's just reality.

But here's the opportunity: book your jobs *before* you leave, and let someone else hold the fort while you're sipping cold ones.

We can:

- Take incoming calls and book jobs into your calendar
- Send quotes while you're off
- Keep your pipeline warm so you're not starting from zero when you get back

Your competitors who are "always on" aren't working smarter—they're just not switching off.

Worth a conversation?

Cheers,
[Your Name]

*P.P.S. — Packages from $49/week. That's less than one small job. And way less than what you're leaving on the table.*

---

## Email 3 — Never Miss a Customer

**Subject:** Peak demand = peak money. Are you catching it?

Hey tradie,

December to February is when tradies make their money. Every hot day is a broken AC. Every Christmas party is a blocked drain. Every heatwave is a sparky called out at 9pm.

But here's what kills me hearing from tradies: "I lost a $2,200 job because I didn't see the message till the next morning."

That's $2,200 you'll never get back. And the customer? They're now with someone else.

You're good at your trade. The problem is you're one person trying to do everything—run jobs, answer calls, quote, manage suppliers, chase payments.

We can be your backup. Your safety net. The person who never sleeps so you can.

No lock-in contracts. No hidden fees. Just someone in your corner during the crazy season.

Let's see if we're a fit.

Cheers,
[Your Name]

*P.S. — Setup takes 15 minutes. We'll have you covered before the December rush hits.*

---

Need me to adjust the tone, swap the focus, or tweak anything for a specific trade? Happy to refine.


Talking Widget - Hero Section Copy

Response:
# Hero Section Copy

---

**Headline (7 words):**
Never Miss Another Customer Call Again

**Subheadline (20 words):**
The Talking Widget is your 24/7 AI receptionist that answers calls, captures leads, and books appointments—so you never miss a sale.

---

**Bullet Points:**

- **Always On, Always Listening** — Every call gets answered, 24 hours a day, 7 days a week. No more "sorry we missed you."

- **Qualifies Leads While You Sleep** — Our AI engages callers, gathers their details, and filters out time-wasters—so you only talk to real prospects.

- **Books Appointments Automatically** — Sync with your calendar and watch consultations get scheduled without you lifting a finger.

---

**CTA Button:**
Start Your Free 14-Day Trial

---

*Pro tip: Add social proof below the CTA (e.g., "Trusted by 2,400+ Australian businesses") to boost credibility.*


Talking Widget - Features Section

Response:
# Feature Section

## 1. Non-Stop AI Voice Reception

**Icon:** Phone with signal waves / Robot head

**Title:** Non-Stop AI Voice Reception

**Description:** Your AI assistant never sleeps, never takes breaks, and never misses a call. Every inquiry gets a professional, helpful response—day or night, holidays included. Convert more conversations while you focus on running your business.

**Proof point:** Handle unlimited calls simultaneously—never lose a lead to a busy signal again.

---

## 2. Lightning-Fast Lead Capture

**Icon:** Lightning bolt inside a form / Magnet

**Title:** Lightning-Fast Lead Capture

**Description:** Turn every phone call into a qualified lead automatically. The AI extracts name, number, interest, and context in real-time—so your sales team follows up with warm prospects, not cold guessing games.

**Proof point:** Capture 3x more leads than traditional voicemail or contact forms.

---

## 3. AI-Powered Call Routing

**Icon:** Flowchart with branching paths / Smart switch

**Title:** AI-Powered Call Routing

**Description:** Urgent matter? Route to your on-call team. Sales inquiry? Connect to your closest rep. The AI reads the situation and directs calls intelligently—ensuring the right person handles the right conversation every single time.

**Proof point:** 94% of callers reach the right person on first transfer.

---

## 4. Live Analytics Dashboard

**Icon:** Bar chart with real-time pulse / Dashboard screen

**Title:** Live Analytics Dashboard

**Description:** Watch your conversion funnel unfold in real-time. See call volumes, peak hours, lead quality scores, and team performance—all in one beautiful, easy-to-read interface. Make data-driven decisions without the spreadsheet headaches.

**Proof point:** Access 50+ metrics including call duration, sentiment analysis, and revenue attribution.

---

## 5. One-Click CRM Sync

**Icon:** Interconnected circles / Database link

**Title:** One-Click CRM Sync

**Description:** Connect Talking Widget to your existing tools in seconds. Leads flow automatically into Salesforce, HubSpot, Pipedrive, or Zoho—no manual entry, no duplicate data, no missed follow-ups. Your whole stack works together, seamlessly.

**Proof point:** Integrates with 200+ business tools including Slack, Zapier, and all major CRMs.

---

## 6. Go Live in Minutes

**Icon:** Stopwatch / Rocket

**Title:** Go Live in Minutes

**Description:** No coding, no complex setup, no IT team required. Paste a few lines of code or use our widget builder—then watch your AI start answering calls within five minutes. You'll be wondering why you ever lived without it.

**Proof point:** Average setup time: 4 minutes and 23 seconds.


Talking Widget - Pricing Section

Response:
# Pricing That Scales With You

No contracts. No hidden fees. Cancel anytime.

---

## Starter

**Everything you need to get started.**

~~$497~~ **$197**/month

**Perfect for** small teams and solo founders ready to automate their outreach.

**What's included:**

- 500 call minutes per month
- AI-powered call transcription
- Basic CRM integrations (HubSpot, Pipedrive)
- Email support
- Call recording & playback
- Custom call scripts

[Get Started →](#)

**30-day money-back guarantee.** No questions asked.

---

## Pro

**Most Popular**

~~$797~~ **$397**/month

**Perfect for** growing teams that need more capacity and advanced automation.

**Everything in Starter, plus:**

- 2,000 call minutes per month
- Advanced CRM sync (Salesforce, Zoho, custom APIs)
- Priority support (24-hour response)
- Team collaboration features
- Call sentiment analysis
- Automated follow-up workflows
- A/B testing for scripts

[Start Free Trial →](#)

**30-day money-back guarantee.** No questions asked.

---

## Growth

~~$997~~ **$597**/month

**Perfect for** scaling organisations that need enterprise power.

**Everything in Pro, plus:**

- Unlimited call minutes
- Dedicated account manager
- Custom integrations (we build for you)
- White-label options
- Advanced analytics dashboard
- SSO & security compliance
- Quarterly business reviews
- Priority phone support

[Contact Sales →](#)

**30-day money-back guarantee.** No questions asked.

---

**Frequently Asked Questions**

**Can I change plans anytime?**
Absolutely. Upgrade or downgrade whenever you need. We'll prorate the difference—no hassle.

**What happens if I exceed my call minutes?**
You'll never be cut off. We'll notify you before you hit the limit and you can either upgrade or pay modest overage fees.

**Is there a free trial?**
Pro comes with a 14-day free trial. No credit card required to start.

---

*Ready to transform your outreach?* [Start with Pro](#) *— it's where most teams find their sweet spot.*


Talking Widget - FAQ Section

Response:
# Frequently Asked Questions

## How long does it take to set up the Talking Widget?

Getting started is fast — most customers are live within 15 minutes. No coding required. Simply paste our JavaScript snippet into your website header, customize your widget appearance in our visual editor, and you're ready to go. We'll walk you through the setup process with a step-by-step guide, and our support team is on standby if you need a hand.

## How natural does the AI voice sound?

Honestly? People often can't tell it's AI. We use premium text-to-speech engines with human-like intonation, natural pauses, and contextual understanding. Your visitors get a smooth, conversational experience that feels like talking to a real team member — not a robot. You can choose from multiple voice options to match your brand personality.

## Can I record custom greetings and messages?

Absolutely. You have full flexibility — record your own voice for a personal touch, or use our AI to generate polished, professional messages from your text. Upload audio files in MP3 or WAV format, or type your message and let our AI bring it to life. Want different greetings for different pages or visitor segments? No problem — we've got you covered.

## Does the Talking Widget integrate with my CRM?

Yes — and we play nice with most major platforms. Out-of-the-box integrations include Salesforce, HubSpot, Pipedrive, Zoho, and dozens more. If you're using something custom, our open API lets your developers connect virtually any system. Sync visitor data automatically, trigger actions based on conversations, and keep your sales pipeline flowing without manual data entry.

## How does pricing work? Is there a free trial?

We keep pricing simple and transparent. Plans start at $49/month (was $79/month) with no hidden fees. You get unlimited conversations on most plans, full analytics, and continuous AI improvements. Yes — we offer a 14-day free trial with full access to all features. No credit card required to start. See our pricing page for details on plans and enterprise options.

## Can I record and review customer conversations?

Yes, and you'll wonder how you managed without it. All conversations are automatically recorded and stored in your dashboard. Listen to calls, read transcripts, search keywords, and export recordings for training or compliance. Use insights to improve your sales pitch, identify customer pain points, and coach your team. Recordings are retained based on your plan's storage limits.

## What languages does the widget support?

The Talking Widget speaks your customer's language — literally. We support 45+ languages including English (AU, UK, US), Spanish, French, German, Japanese, Mandarin, Portuguese, Italian, and many more. The AI detects visitor language automatically and responds accordingly. Want to offer multilingual support? Just enable additional languages in your dashboard. Zero extra charge for language diversity.

## Is there a mobile app?

Your widget works everywhere your customers are — including mobile. The responsive design automatically adapts to any screen size, and your visitors get the same smooth experience on phones and tablets. For you, we offer a web-based dashboard so you can monitor conversations, respond to chats, and review analytics from any device with internet access. Native iOS and Android apps are on our roadmap.

## How secure is my data?

We treat security seriously — because it is serious. All conversations are encrypted in transit (TLS 1.3) and at rest (AES-256). We're SOC 2 Type II compliant, GDPR aligned, and Australian data residency options are available. Your customer data stays yours — we never use it to train public models. Review our security whitepaper for the full technical breakdown.

## Can I cancel anytime?

Yes — no lock-in contracts, no sneaky termination fees. Pay month-to-month and cancel whenever you need to from your dashboard. If you cancel, you'll retain access until the end of your billing period. We're confident you'll stay because the product works — but we believe in respecting your choice. No hard feelings.

## Do you provide phone numbers for inbound calls?

The Talking Widget is primarily a web-based conversational solution. For customers wanting voice capabilities, we integrate with trusted VoIP partners who can provision local Australian numbers (1300, 1800, and mobile prefixes) at competitive rates. These numbers connect directly to your widget, so visitors can request a callback or be transferred to your team. Talk to us about configuring voice add-ons.

## How do you compare to other widget providers?

We're glad you asked. Many competitors offer basic chatbots with robotic responses and limited customization. The Talking Widget stands apart: premium AI voices, true conversational intelligence, CRM depth, multilingual fluency, and enterprise-grade security — at a price that won't blow your budget. Don't just take our word for it — try the free trial and see the difference yourself. We'd rather earn your business than talk about competitors any longer.


Talking Widget - Testimonials

Response:
1. **Mick H., Sydney Plumbing Co.**
"Had the widget on our site for three months now. Gone from missing about 8 calls a week to practically zero—people just click and talk to us. I'd say we're picking up roughly 40% more leads than before, and most of them are after-hours emergencies where speed matters."

2. **Sarah L., Melbourne Spark Electrical**
"We were losing jobs because we couldn't answer calls while on jobs. The widget lets customers leave a quick message or request a callback without waiting on hold. Saved me about 6 hours a week on call handling, and our booking rate on new inquiries is up around 25%."

3. **Dr. Amir K., Brisbane City Dental**
"Most of our enquiries are appointment requests, and people want answers fast. Since adding the widget, our online bookings jumped 30% and I'm not spending my mornings playing phone tag anymore. The intake questions we set up filter out time-wasters pretty well."

4. **Tash M., Perth Property Group**
"Real estate is all about responsiveness—you reply first, you get the viewing. The widget shaved 2 hours off my daily admin time because itQualifies leads before they reach me. We've seen a 35% increase in scheduled viewings since going live."

5. **James R., Adelaide Family Law**
"I was skeptical at first—my practice runs on referrals. But the widget caught people who weren't ready to call yet but wanted basic info. It's brought in 6 new consults in the last 6 weeks that we would've never seen. Now it's basically my 24/7 receptionist."

6. **Dean T., Gold Coast Climate Solutions**
"Summer here is chaos—we get slammed with air con breakdowns. The widget handles the overflow when we're on the road. Cut our missed calls by half and I'm tracking about 20 more jobs a month since we started. Pays for itself easily."


Talking Widget - How It Works Section

Response:
# How It Works

Four steps. Fifteen minutes. A lead capture machine that works while you focus on closing deals.

---

## 1. Sign Up & Choose Your Plan

Create your account in seconds. Pick a plan that fits your business size—no hidden fees, no surprises. Start free, scale as you grow today.

**Illustration:** A sleek user profile icon with a checkmark, flanked by three pricing tier cards (Free, Pro, Enterprise) with a subtle glow effect in Signal Blue.

---

## 2. Configure Your AI Voice Agent

Tell us about your business. Our AI learns your brand voice, scripts natural conversations, and handles objections—personalised for your industry from day one seamlessly.

**Illustration:** A futuristic robot head silhouette with sound waves emanating outward, with a customisation slider panel below featuring brand voice presets.

---

## 3. Install the Widget (One Line of Code)

Copy our snippet. Paste it into your website. Done. Your AI voice agent goes live instantly—no developers needed, zero downtime, no technical headaches whatsoever.

**Illustration:** A floating code bracket `< >` with a glowing plug icon sliding into a website wireframe, Signal Blue energy pulses connecting them.

---

## 4. Start Capturing Leads

Watch qualified leads roll in while you sleep. Our AI engages visitors around the clock, qualifies prospects instantly, and books meetings directly into your calendar.

**Illustration:** A conversion funnel where visitors enter as abstract dots, pass through a glowing microphone icon, and emerge as calendar checkmarks with contact details.

---

**Ready to transform your lead capture?** Your competitors are already using AI. Get started in under five minutes.


Talking Widget - ROI Calculator Copy

Response:
# ROI Calculator Section Copy

---

## Intro Paragraph

Every missed call is a missed job. For tradies, that's not just an inconvenience—it's money walking out the door. The average missed call costs Australian tradies **over $500** in lost revenue. That's because most callers won't leave a voicemail—they'll just call your competitor down the road. Our missed call handling service catches every lead, texts your customers immediately, and books jobs straight into your calendar. This calculator shows you exactly what's slipping through the cracks.

---

## Calculator Input Labels

**Monthly Calls Received** — How many incoming calls does your business get each month?

**Current Miss Rate** — What's the percentage of calls you miss? (If you're unsure, 20-30% is average for busy tradies)

**Average Job Value** — What's your average invoice per job? (e.g., $800)

---

## Result Messaging Templates

> "You're leaving **$4,800** on the table every month."

> "That's **$57,600** in lost revenue per year**—just from calls you never answered."

> "With [Product Name], you'd be catching an extra **12 jobs per month**. That's **$9,600** in your pocket monthly."

> "Your missed calls are costing you more than a new ute. Let's fix that."

---

## Primary CTA

**[Start Your Free 14-Day Trial →]**

---

## Secondary CTA (below results)

*No credit card required. Set up in 10 minutes.*

---

## Microcopy & Labels

- **Input field prefix:** $
- **Input field suffix:** %
- **Button states:** Calculate / Recalculate
- **Result heading:** Your Hidden Revenue Loss
- **Trust signal:** Based on Australian tradie averages

---

*Want me to adapt any of this for a specific traffic source (landing page vs. embedded widget) or adjust the tone for different audience segments (solo tradie vs. larger operation)?*


Talking Widget - Agency Partner Page

Response:
# Agency Partner Programme | NexusFlow

---

## Hero Section

# Earn 30% Recurring Commission—For Life

Join the NexusFlow Agency Partner Programme and unlock a revenue stream that keeps paying you long after the deal closes.

As an agency partner, you'll earn **30% lifetime commission** on every client you refer to us. No caps. No expiry. Just consistent, recurring income that scales with your business.

**[Apply for Partnership →](#apply)**

*Join 200+ agencies already earning passive income with NexusFlow*

---

## Why Partner With Us

## Five Reasons Agencies Choose NexusFlow

### 1. Generous 30% Lifetime Commission

Every client you refer stays with us—you keep earning. We're talking 30% of their monthly spend, for as long as they remain a customer. One referral can pay you for years.

### 2. Seamless Integration With Your Services

Add NexusFlow to your existing offering without expanding your team. We handle the product, support, and implementation. You focus on what you do best—serving your clients.

### 3. Dedicated Partner Support

You'll get a named partner manager who understands your business and helps you win more referrals. Priority support, custom resources, and direct access to our leadership team.

### 4. Marketing Resources Done For You

Co-branded landing pages, email templates, pitch decks, and case studies. Everything you need to sell NexusFlow with confidence—built by our team, tailored to your brand.

### 5. Early Access to New Features

Partners get beta access to upcoming features and exclusive roadmap insights. Position yourself as an innovator in front of your clients.

---

## How It Works

## Three Simple Steps to Start Earning

### Step 1: Apply Online

Fill out our partner application. Tell us about your agency, your client base, and how you plan to promote NexusFlow. Takes less than 5 minutes.

### Step 2: Get Approved & Onboarded

Our team reviews your application (usually within 48 hours). Once approved, you'll receive your partner dashboard, commission structure, and marketing kit.

### Step 3: Refer Clients & Earn

Share your unique referral link or use our co-branded resources. When a client signs up, you start earning immediately—30% recurring, forever.

---

## Commission Structure

## Straightforward Earnings. No Hidden Terms.

| Tier | Monthly Referral Revenue | Commission Rate |
|------|--------------------------|-----------------|
| **Starter** | $0 – $5,000 | 25% |
| **Growth** | $5,001 – $15,000 | 30% |
| **Scale** | $15,001+ | 35% |

**Your commission starts the moment your referred client pays their first invoice.** There's no minimum threshold to withdraw—you can cash out monthly via bank transfer or PayPal.

*Volume discounts available for high-performing partners. Let's talk.*

---

## Partner Success Stories

## What Our Partners Are Saying

---

### "We added NexusFlow to our service stack and it's been a game-changer for our agency."

Before partnering with NexusFlow, we were leaving money on the table. Our clients were already asking for solutions like theirs—we just didn't have the right product to offer.

Now, NexusFlow is our #1 recommended tool. We've earned over **$47,000 in passive commission** in the first year alone, and our clients love the product. It actually makes us look smarter.

**— James H., Director, Elevation Digital (Melbourne)**

---

### "The support from the NexusFlow team is genuinely next-level."

I've partnered with other SaaS companies before. Most toss you a generic affiliate link and forget you exist. Not these guys.

They helped us rebrand the pitch for our market, gave us custom demos for our client presentations, and our partner manager (shoutout to Sarah) actually responds within hours. We've tripled our referral revenue since switching to NexusFlow.

**— Priya S., Founder, Catalyst Creative (Sydney)**

---

## FAQ

## Frequently Asked Questions

### 1. Is there a cost to join the programme?

No. Our agency partner programme is completely free to join. There's no membership fee, no minimum sales requirement, and no catch.

### 2. How long does the commission last?

Forever. As long as your referred client remains a paying customer with NexusFlow, you continue earning 30% of their monthly subscription revenue.

### 3. When do I get paid?

We process commission payments on the 15th of each month for the previous month's earnings. Payments are made via bank transfer or PayPal—whichever you prefer.

### 4. Do I need to be a current NexusFlow customer to partner?

Not at all. While many partners use our product themselves (and receive a 20% discount as a perk), you can absolutely join and refer clients without being a customer.

### 5. What support do you provide for partners?

You'll get a dedicated partner manager, access to our partner Slack community, co-branded marketing assets, and priority support for any technical or sales questions.

### 6. Can I offer NexusFlow to my existing clients?

Absolutely. In fact, that's what most partners do. Your existing client relationships are your greatest asset—NexusFlow simply gives you another high-value solution to offer them.

### 7. Is there an exclusivity requirement?

No. You're free to partner with other SaaS companies. We don't restrict our partners—we just ask that you don't actively promote competing products to clients you've referred to us.

### 8. How do I track my referrals and earnings?

You'll have access to a real-time partner dashboard showing all referrals, client activity, and commission earnings. It's updated daily.

---

## CTA Section

## Ready to Start Earning?

Join 200+ agencies already building recurring revenue with NexusFlow.

It takes 5 minutes to apply. No pressure, no commitment—just an opportunity to grow your agency's income.

**[Apply for Partnership Now →](#apply)**

*Questions? Email us at partners@nexusflow.com.au*

---

*NexusFlow Agency Partner Programme © 2024. All rights reserved.*

*Terms and conditions apply. Commission rates subject to change with 30 days' notice.*


Sunaiva AI Memory - Updated Pricing Copy

Response:
# Sunaiva AI Memory Pricing

## Your Conversations. Remembered Forever.

### 🔥 Beta Launch Special — 50% Off

*Lock in your lifetime beta discount. Pricing increases when we exit beta.*

---

## Choose Your Memory Vault

### Starter

**$24.50/mo**

~~$49~~

*Perfect for personal use*

- **200 conversations** stored
- Unlimited AI recall
- Priority support
- Export your memories
- Personal dashboard

[Join Beta Waitlist →](#)

---

### Pro

**$39.50/mo**

~~$79~~

*For power users who never forget*

- **500 conversations** stored
- Everything in Starter
- Advanced analytics
- Custom memory tags
- API early access
- Early beta features

[Join Beta Waitlist →](#)

---

### Power

**$74.50/mo**

~~$149~~

*For professionals who mean business*

- **2,000 conversations** stored
- Everything in Pro
- Team collaboration (3 seats)
- White-label exports
- Dedicated account manager
- Custom integrations

[Join Beta Waitlist →](#)

---

### Enterprise

**$123.50/mo**

~~$247~~

*Scale your organisation's collective memory*

- **10,000 conversations** stored
- Everything in Power
- Unlimited team seats
- SSO & advanced security
- Custom AI model fine-tuning
- SLA guarantees
- Onboarding support

[Contact Sales →](#)

---

## Feature Comparison

| Feature | Starter | Pro | Power | Enterprise |
|---------|:-------:|:---:|:-----:|:-----------:|
| Conversations stored | 200 | 500 | 2,000 | 10,000 |
| Unlimited AI recall | ✓ | ✓ | ✓ | ✓ |
| Priority support | ✓ | ✓ | ✓ | ✓ |
| Export memories | ✓ | ✓ | ✓ | ✓ |
| Personal dashboard | ✓ | ✓ | ✓ | ✓ |
| Advanced analytics | — | ✓ | ✓ | ✓ |
| Custom memory tags | — | ✓ | ✓ | ✓ |
| API access | — | ✓ | ✓ | ✓ |
| Early beta features | — | ✓ | ✓ | ✓ |
| Team collaboration | — | — | ✓ (3 seats) | ✓ Unlimited |
| White-label exports | — | — | ✓ | ✓ |
| Dedicated manager | — | — | ✓ | ✓ |
| Custom integrations | — | — | ✓ | ✓ |
| SSO & advanced security | — | — | — | ✓ |
| Custom model fine-tuning | — | — | — | ✓ |
| SLA guarantees | — | — | — | ✓ |

---

## Ready to Never Forget?

**Join 2,000+ others on the beta waitlist.**

Early members lock in the 50% lifetime discount. Spots are limited.

[Join Beta Waitlist](#) — No credit card required

*30-day money-back guarantee. Cancel anytime.*

---

**Questions?** [Reach out to our team](#) — We actually respond.


Sunaiva AI Memory - Platform Comparison

Response:
# Works With Your Favourite AI

Your conversations live wherever you work. That's the point.

Sunaiva AI Memory connects with Claude, ChatGPT, and Gemini—so your memories follow your workflow, not the other way around. Here's exactly what happens when you connect each platform.

---

## Claude

**How to export**

Open your Claude console, head to Settings, and hit Export Data. You'll get a clean JSON file with your entire conversation history. No wait times, no extra steps.

**What we extract**

We pull every prompt you sent, every response you received, and the full context of each conversation. Timestamps, model versions, and conversation threads all come along for the ride. Your knowledge graph builds itself.

**Setup time**

About 90 seconds. Export, upload, done.

---

## ChatGPT

**How to export**

Settings → Data Controls → Export Data. OpenAI will email you a download link within 24 hours (usually faster). Grab your conversations.json and you're halfway there.

**What we extract**

Every chat you've ever had. We parse out the full conversation trees—including branching threads, system prompts, and model identifiers. Even those late-night experiments get indexed and searchable.

**Setup time**

Two minutes to request, a few hours to receive the file, then 60 seconds to upload. The wait is the only variable.

---

## Gemini

**How to export**

This one takes a detour through Google Takeout. Request your Gemini data export, wait for Google's archive to build (can be hours to a day), then download and drop it into Sunaiva.

**What we extract**

We dig into the Google Takeout bundle and extract Gemini-specific conversations, including prompts, responses, and context windows. Your Gemini sessions become searchable the same way your Claude and ChatGPT chats do.

**Setup time**

Five minutes to set up the export, a few hours for Google to process it, then 60 seconds to import. Yes, it's the longest of the three—but once it's in, it's in forever.

---

## The Bottom Line

| Platform | Export Method | What You Get | Time to Memory |
|----------|---------------|--------------|----------------|
| **Claude** | Direct JSON | Full conversation trees, timestamps, context | ~90 seconds |
| **ChatGPT** | Data export (email delivery) | Complete chat history, branching threads | ~1 minute |
| **Gemini** | Google Takeout | Gemini-specific conversations from your archive | ~1 minute |

---

One import. Infinite recall. Your AI memory works exactly where you do—no matter which assistant you're talking to.

Ready to connect? Pick your platform and let's get started.


Sunaiva AI Memory - Use Cases Section

Response:
## 1) Remember Every AI Decision

**Icon suggestion:** Brain with circuit lines

Every prompt, response, and AI decision gets stored automatically in your personal memory bank. Build a complete audit trail of all your AI interactions. Know exactly what you asked, what you received, and why it matters—all searchable in one central place.

---

## 2) Search Across All Your AI Conversations

**Icon suggestion:** Magnifying glass over chat bubbles

Stop scrolling through endless chat logs. Instantly find that crucial insight, code snippet, or strategy you discussed weeks ago. Your entire AI conversation history becomes a powerful, searchable knowledge base—always at your fingertips, ready when you need it most.

---

## 3) Build a Personal Knowledge Base

**Icon suggestion:** Networked brain or layered books

Transform scattered AI conversations into a structured, growing brain that works for you. Capture insights, decisions, and learnings in one central place. Your AI interactions become a powerful second memory that grows smarter and more useful every single day, forever.

---

## 4) Never Repeat Context to Your AI

**Icon suggestion:** Continuous loop or infinity symbol

Stop re-explaining yourself to every new AI session. Sunaiva automatically pulls your history, preferences, and past decisions into every conversation. Start exactly where you left off—no context resets, no wasted time, no repetitive explanations ever again. Just flow freely.

---

## 5) Track Preferences Across Platforms

**Icon suggestion:** Sync arrows or cloud with sliders

Your writing style, coding standards, and workflow preferences sync everywhere automatically. Whether you're on ChatGPT, Claude, Gemini, or any AI tool, Sunaiva ensures consistent, personalized responses. One set of preferences works seamlessly across every platform you use daily and consistently.

---

## 6) Export Your AI Memory to Any Tool via MCP

**Icon suggestion:** Plug and play icon or export arrow

Your AI memory connects to 5,000+ apps through Model Context Protocol. Export insights to Notion, Slack, Obsidian, or anywhere else you work. Your knowledge flows freely—no silos, no lock-in, just seamless connectivity everywhere you need it instantly and effortlessly.


Talking Widget - Industry Pages - Trades

Response:
# Never Miss Another Job — Even When You're Elbow-Deep in a Job

**You're on the tools. Your phone is ringing. Someone's waiting for a quote.**

Here's the thing: every call you miss is money walking out the door. But you can't be on the tools *and* on the phone at the same time. That's just reality.

Until now.

---

## Your Phone Rings. We Answer. You Get the Job.

The Talking Widget is your virtual receptionist — powered by smart AI that sounds like a real person, knows your business, and *never* takes a day off.

### For Plumbers

You're under a house fixing a burst pipe. A homeowner calls about a leaking tap — urgent, willing to pay, needs someone *now*.

**We answer like this:**

> *"Good afternoon, [Your Business] Plumbing. Sorry we missed your call — Dave's currently on a job but he'll give you a buzz back within the hour. Can I grab your name and number so he can get straight back to you?"*

**What happens next:** We text you the lead immediately. You call them back between jobs. Boom — you've got a $280 service call booked.

### For Sparkies

You're on a commercial roof in 35-degree heat terminating a switchboard. A property manager calls — needs a sparky for an emergency board replacement tomorrow morning.

**We answer like this:**

> *"Hi there, you've reached [Your Business] Electrical. Unfortunately Dan's up on a job at the moment, but I can let him know you're after someone tomorrow. What's the best number to reach him on?"*

**What happens next:** You get the message during your smoko. You call before you even leave the site. $1,200 job secured — and you never even had to stop working.

### For HVAC Techs

It's the middle of summer. Every air con in the city's packing it in. You're flat out fixing a compressor in a unit at 9am.

A real estate agent calls — they've got 12 rentals that need servicing before the heatwave hits.

**We answer like this:**

> *"Good morning, [Your Business] HVAC. We're flat out at the moment but we've got your details. Would you like us to book you in for a callback with our service manager to sort out those 12 units?"*

**What happens next:** You follow up. You turn a cold call into a $6,000+ annual maintenance contract.

---

## The Numbers Don't Lie

- **68% of callers** hang up if no one answers within 3 rings
- **75%** never call back
- **$2,400** — the average value of a missed service call

We're not saying you'll land every job. But with a local +61 number that rings *our* team when you can't answer — you'll land a lot more than you are now.

---

## Fair dinkum, it works like this:

1. **You get a local Australian number** — customers see a familiar area code, not some overseas call centre
2. **We answer every call** — 24/7, 365 days a year, even when you're asleep
3. **We capture the details** — name, number, what they need, when they need it
4. **You get notified instantly** — via text, app, or straight to your ear

No missed jobs. No explaining what you do every time someone calls. Just you, doing the work — and us, making sure the phone doesn't stop ringing.

---

## Pricing That Makes Sense

You wouldn't work for free. Neither should your phone system.

**From $49/month** — less than a tank of fuel for the ute.

~~$79/month~~ — **$49/month** for the first 3 months if you sign up this week.

---

## Ready to Stop Missing Calls?

Get your free 14-day trial. No lock-in contracts. Cancel anytime — we won't make it weird.

**[Start Your Free Trial →]**

*Questions? Give us a bell on 1800 123 456 — we're actual humans, we promise.*


Talking Widget - Industry Pages - Professional Services

Response:
# Professional Services That Perform Like They Should

Your expertise is valuable. Your systems should be, too.

---

## The Professional Standard Your Practice Deserves

You're in the business of trust. Clients come to you with their most sensitive matters—legal disputes, financial records, strategic decisions. They're not just buying your expertise; they're buying peace of mind.

But here's what keeps you up at night: **is your client experience as professional as the advice you give?**

### The Gap Between Expert Advice and Everyday Operations

Let's be honest. Somewhere between your years of training and the reality of running your practice, you've inherited (or cobbled together) systems that don't reflect the calibre of service you deliver.

**Sound familiar?**

- **Intake forms scattered across emails, paper files, and three different software platforms**—and no way to know if you've collected everything you need
- **Client confidentiality that feels more like client convenience**—because your current setup makes secure document handling feel like an afterthought
- **Compliance requirements that change faster than you can update your procedures**—leaving you wondering if you're actually covered
- **Scheduling that works for everyone except you**—constant back-and-forth to find a time, no-shows eating into billable hours, and a calendar that belongs to everyone but you

The irony? You've built a practice on precision and attention to detail. Yet your operations feel like they were designed by someone who never met your ideal client.

---

## Built for the Professions That Demand More

We didn't build a generic solution and try to shoehorn it into professional services. We started with a simple question: **what would make a lawyer, accountant, or consultant actually say "finally"?**

### Legal Practice: Where Confidentiality Isn't Optional

Your clients are handing you their lives, their businesses, their futures. The last thing they should worry about is whether their sensitive information is actually secure.

**What you get:**

- **End-to-end encrypted client portals** that make confidentiality effortless—not a checkbox on a form, but the foundation of every interaction
- **Matter-based organisation** that keeps cases, documents, and communications cleanly separated—because cross-contamination isn't just a risk, it's a liability
- **Conflict checking that happens before you even commit**—integrated into intake so it becomes part of your workflow, not an extra step
- **Compliance-ready documentation** that tracks who accessed what, when—so if (heaven forbid) you ever need to demonstrate due diligence, the evidence is there

### Accounting & Finance: Where Accuracy Is Everything

A single decimal point in the wrong place can cascade into a nightmare. Your systems should amplify your precision, not test it.

**What you get:**

- **Structured intake workflows** that ensure nothing falls through the cracks—client details, tax positions, previous filings, all in one organised system
- **Document collection that's actually foolproof**—no more chasing missing schedules or wondering if you have the complete picture
- **Version control that tracks changes**—because "the final version" tends to have multiple meanings, and you need to know what's actually current
- **Deadline tracking that respects financial year pressures**—automated reminders that give you breathing room, not panic

### Consulting: Where Every Interaction Shapes Your Reputation

Your clients hire you for strategic thinking. They notice when your operations feel strategic too—and they notice when they don't.

**What you get:**

- **Client intelligence that informs every conversation**—notes, history, preferences all accessible so you're always prepared
- **Project-based workflows** that mirror how you actually work—phases, milestones, deliverables all tracked without the overhead
- **Professional proposal and engagement management**—from first conversation to signed terms, the process itself demonstrates your professionalism
- **Post-engagement follow-up that builds relationships**—because the best consultants don't just deliver results, they stay top of mind

---

## Compliance Without the Headache

Here's what we know about compliance: **it's never the main thing, but it can become the only thing when it goes wrong.**

We've built compliance into the foundation—not bolted on as an afterthought.

- **Data residency options** that meet Australian data sovereignty requirements
- **Audit trails** that log actions, not just for regulators, but for your own peace of mind
- **Access controls** that let you define who sees what—down to the field level
- **Retention policies** that automate the boring stuff so you don't have to remember
- **Privacy-by-design architecture**—because "we take privacy seriously" should be demonstrable, not just said

**The result?** You can focus on practising law, advising finances, and consulting strategically—knowing your compliance foundation is solid without requiring constant attention.

---

## Your Time Is Billable. Don't Spend It on Admin.

Here's what we won't do: pretend that scheduling is the only problem to solve.

But here's what we will say: **the friction in your appointment booking is costing you more than you think.**

Every back-and-forth email to confirm a time is time not spent on revenue-generating work. Every no-show because there was no reminder is revenue that walked out the door. Every client who booked elsewhere because your calendar looked "complicated" is a loss you'll never measure.

**What better scheduling looks like:**

- **Self-service booking that respects your availability**—clients see what you want them to see, book within the boundaries you set
- **Automated reminders** that reduce no-shows by up to 80%—because a reminder 24 hours out and 2 hours out changes behaviour
- **Buffer time and preparation time built in**—because back-to-back client meetings aren't sustainable, no matter how efficient you are
- **Cancellation and rescheduling that doesn't require your intervention**—clients can manage their own appointments within your policies
- **Pre-appointment intake that means every meeting starts prepared**—questionnaires, document collection, even preliminary research all done before the first billable minute

**The numbers tell the story:** firms that streamline scheduling typically recover 3-5 hours per week in administrative time. That's 150-250 hours per year. At your rates, the ROI speaks for itself.

---

## Why Practices Like Yours Choose Us

We're not going to pretend we're the only option. But we are going to tell you why firms that value their reputation choose to work with us:

- **We understand professional obligations**—our platform was designed with the understanding that certain standards aren't optional in your industry
- **We don't make you adapt to our software**—our systems configure to your processes, not the other way around
- **We're local when it matters**—Australian support, Australian data centres, Australian understanding of your regulatory environment
- **We scale with you**—from sole practitioner to multi-partner firm, the platform grows without requiring a migration

---

## Let's Make It Official

You've spent years building your expertise. You've earned your professional standing. **Your systems should reflect that.**

Book a demonstration and see what a professional-grade client experience actually feels like. No hard sell, no obligation—just a conversation about what you're working with and what's possible.

**[Schedule Your Consultation →](#)**

*Most calls last 20-30 minutes. You'll walk away with a clear picture of what's possible for your practice.*

---

**Ready to upgrade from "good enough" to genuinely professional?**

[Book a time that works for you](#) — and let's talk about what your practice could become when the systems match the service.


Talking Widget - Security & Privacy Page

Response:
# Security & Privacy — Talking Widget

---

## Your Data. Protected.

We take the security of your conversations seriously. Actually, "seriously" doesn't cut it—we treat your data like it's our own. Because when you trust Talking Widget with your communications, we're not just providing a service. We're upholding a responsibility.

This page breaks down exactly how we keep your information secure, compliant, and under your control. No fine print. No vague promises. Just the facts.

---

## Encryption: Locked Down, End to End

**Data in transit**

Every piece of data that travels between you and Talking Widget is protected by TLS 1.3 encryption—the gold standard for secure communication. Whether you're on a video call, sending a message, or sharing files, your data moves through an encrypted tunnel that prying eyes can't penetrate.

**Data at rest**

When your data sits idle on our servers, it doesn't just sit there exposed. We encrypt all stored data using AES-256 encryption, the same level of protection used by banks and government agencies. Your conversations, files, and recordings are unintelligible to anyone who doesn't have the keys—and those keys aren't handed out freely.

---

## Australian Data Residency: Your Data Stays Home

We get it. Sovereignty matters. That's why all customer data is stored exclusively in Australian data centres, operated by providers who meet ISO 27001 and SOC 2 standards.

Your data never hops across borders unless you explicitly tell it to. No offshore processing. No unexpected detours. When you use Talking Widget, you're covered by Australian privacy law—straightforward, accountable, and enforceable.

---

## Call Recording: Your Rules, Your Consent

We don't sneak recordings into your calls. Here's how it works:

- **Recording is opt-in only.** Every session starts with clear consent prompts. No recording happens without your explicit say-so.
- **You're in control.** Pause, stop, or delete recordings anytime through your dashboard.
- **Transparent storage.** Recorded calls are stored with the same AES-256 encryption as everything else. Access is logged, audited, and limited to authorised personnel only.
- **Compliance-ready.** Recordings include timestamp metadata, making them ready for legal or regulatory requests should you ever need them.

---

## Compliance: GDPR & APPs Covered

We operate within Australia's robust privacy framework and respect the rights guaranteed by the EU's GDPR. Here's what that means for you:

**Australian Privacy Principles (APPs)**

- **Openness:** We publish clear, accessible policies about how we handle your data.
- **Collection & use:** We only collect what we need—and we tell you why.
- **Cross-border disclosure:** Your data stays in Australia unless you approve otherwise.
- **Data quality & security:** We maintain accurate records and protect them with industry-leading security.

**General Data Protection Regulation (GDPR)**

- **Right to access.** Request a copy of your data anytime.
- **Right to rectification.** Correct inaccurate data without hassle.
- **Right to erasure.** Delete your data, and we honour that request (with exceptions only where legally required).
- **Data portability.** Export your data in a usable format.
- **Consent management.** Granular control over what we process and why.

We're not just checking boxes. We've built our systems around these principles because they're good practice—not just legal requirements.

---

## SOC 2 Roadmap: We're Getting Certified

We know SOC 2 matters to enterprises, and we're not sitting on our hands.

**Where we are now:**

- Annual third-party penetration testing (completed quarterly)
- Continuous vulnerability scanning
- Documented incident response procedures

**Where we're going:**

- **SOC 2 Type I:** Certification in progress, expected Q2 2025
- **SOC 2 Type II:** On track for Q4 2025

We're investing in this because it matters to you. When we earn that certification, you'll be the first to know—and we'll share the audit reports directly in this space.

---

## Data Retention: Only What You Need

We don't hoard your data. Here's our default retention policy:

| Data Type | Retention Period | Your Control |
|-----------|------------------|--------------|
| Call recordings | 90 days (default) | Adjustable: 30/60/90/indefinite |
| Message history | Until you delete | Full delete anytime |
| Metadata | 12 months | Request earlier deletion |
| Account data | Active + 30 days post-deletion | Permanent deletion on request |

These aren't hard rules carved in stone. Enterprise customers can customise retention periods to match their internal policies. You're in the driver's seat.

---

## Access Controls: Need-to-Know, Period

We apply the principle of least privilege across our entire operation:

- **Role-based access control (RBAC).** Every team member accesses only what their job requires.
- **Multi-factor authentication (MFA).** Mandatory for all internal systems. No exceptions.
- **Just-in-time access.** Elevated permissions are granted temporarily and revoked immediately after use.
- **Audit trails.** Every access event is logged. If someone looked at your data, we know when, why, and for how long.

On your side, we support SSO integration, granular permission settings, and device management—so you control who on your team can do what.

---

## Security Audits: We Test Ourselves Relentlessly

Trust is earned, not claimed. Here's how we verify our security:

- **Annual penetration testing** by independent third-party firms (CREST-accredited)
- **Quarterly vulnerability scans** using industry-standard tools
- **Bug bounty program** — yes, we pay ethical hackers to find flaws before the bad guys do
- **Incident response drills** run twice yearly to ensure we're ready if (knock on wood) something happens
- **Continuous monitoring** with automated alerts for anomalous activity

Full audit reports are available to enterprise customers under NDA. Ask your account manager.

---

## Ready to Talk Secure?

We've built Talking Widget to be the most trusted communication platform for Australian businesses. That trust isn't accidental—it's engineered into every line of code, every policy, and every process.

If you have questions about our security, want to review our documentation, or need to discuss custom compliance requirements—we're here.

**[Book a security consultation →](#)**

Prefer to dig into the details? Our technical whitepaper and DPA are available on request.

---

*Last updated: January 2025*

*Questions? Contact our security team at security@talkingwidget.com.au*


Talking Widget - Terms of Service

Response:
# Terms of Service

**Talking Widget**

Last updated: January 2025

---

## 1. Welcome to Talking Widget

By signing up for Talking Widget, you're agreeing to these terms. This is a contract between you and us (Talking Widget, operated by [Company Name]). If you don't agree to these terms, don't use our service.

We keep these terms readable because we believe contracts shouldn't require a law degree. But this is still a legal document, so please read it carefully.

---

## 2. What We Actually Do

Talking Widget provides a platform that lets you create, manage, and deploy voice-enabled widgets and AI conversational interfaces for your websites, apps, and products.

**This includes:**

- Our dashboard and builder tools
- Voice synthesis and AI responses
- Integration options with your existing systems
- Customer support and technical assistance
- Any new features we roll out

**What we don't do:** We don't guarantee your widget will achieve specific business results, hit particular uptime percentages outside of any SLA we explicitly agree to, or comply with laws outside your responsibility as the user.

---

## 3. What You're Responsible For

You're responsible for:

- **Your account** — Keep your login details secure. You're on the hook for everything that happens under your account.
- **What you put in** — Don't upload anything illegal, harmful, or that infringes on someone else's rights. If we get a complaint about your content, we can remove it and suspend your access.
- **Your compliance** — You're responsible for making sure your use of Talking Widget complies with laws that apply to you (like privacy laws, consumer laws, and accessibility requirements).
- **Your integrations** — If you connect Talking Widget to third-party services, you're responsible for following those services' terms too.

Don't try to reverse-engineer our software, scrape our platform, or do anything that could harm our systems or other users.

---

## 4. Billing and Payments

**Pricing plans**

We offer different subscription tiers. Prices are listed on our pricing page and don't include GST unless shown. We'll give you at least 30 days' notice before changing prices for your current plan.

**Billing cycle**

You're billed in advance — either monthly or yearly, depending on your plan. Your subscription automatically renews unless you cancel.

**Late payments**

If payment fails, we'll give you 7 days to sort it out. After that, we can suspend your access until things are sorted.

**Refunds**

We offer a 14-day money-back guarantee for new subscribers. If you're not happy within the first 14 days, contact us for a full refund — no hassle, no arguments.

After 14 days, refunds are at our discretion. If there's a service outage lasting more than 24 hours, we may credit your account, but we don't give cash refunds for downtime unless required by law.

**Downgrading your plan**

If you downgrade, you'll be credited the difference toward future billing. We don't refund the difference for time left on your current billing period.

---

## 5. Who Owns What

**What you own**

You own the content, data, and materials you put into Talking Widget. We don't claim any rights to it.

**What we own**

We own Talking Widget — the platform, software, technology, and all related intellectual property. This includes our voice synthesis engine, AI models, dashboard, and everything that makes the service work.

**Your feedback**

If you send us suggestions or ideas, we can use them without paying you. That's standard practice — but we appreciate it nonetheless.

**Our use of your content**

To provide the service, you give us permission to use, store, and process your content as needed. That's it — we don't sell it, share it with advertisers, or use it to train public AI models (unless you explicitly opt in).

---

## 6. How We Handle Your Data

We're committed to protecting your data and being transparent about what we do with it.

**Data we collect**

We collect what you provide (account info, content you upload, your interactions with the platform) and automatically collected data (how you use the service, device info, logs).

**How we use it**

We use your data to:

- Provide and improve our service
- Communicate with you about your account
- Fix issues and support you
- Keep things secure and prevent fraud

**Data storage**

Your data is stored on servers in Australia (or other locations we disclose). By using Talking Widget, you consent to this transfer if applicable.

**Your data rights**

Under Australian privacy law, you have rights to access and correct your personal information. Contact us if you want to exercise these rights.

**Data deletion**

When you delete your account, we'll delete or anonymise your personal data within 30 days, except where we're legally required to keep it longer.

**Security**

We use industry-standard measures to protect your data, but no system is 100% secure. Use strong passwords and enable two-factor authentication if we offer it.

---

## 7. Limitation of Liability

**No guarantees**

We provide Talking Widget "as is" and "as available." We don't promise the service will be perfect, uninterrupted, or error-free. That's the nature of software.

**Our liability is capped**

To the extent permitted by law, our total liability to you is limited to the amount you've paid us in the 12 months before the claim arose. We're not liable for:

- Indirect losses (lost profits, lost revenue, lost data)
- Consequential damages
- Loss caused by third-party services you connect to
- Anything outside our reasonable control

**What this means**

If something goes wrong and it's our fault, we'll repair or replace the service, or refund what you've paid — whichever is appropriate. Beyond that, you can't claim anything further from us.

**Consumer rights**

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any consumer rights that can't be excluded under Australian law.

---

## 8. Term and Termination

**How long it lasts**

Your account continues until either you cancel or we terminate it.

**You can cancel anytime**

Log into your account settings or contact us to cancel. You'll keep access until the end of your current billing period. We don't refund for partial months.

**We can suspend or terminate if**

- You breach these terms
- You don't pay
- We're required to by law
- We stop offering the service (we'll give you notice and pro-rata refund if applicable)

**What happens when it ends**

When your account is terminated:

- You lose access to the platform
- We may delete your data within 30 days (unless legally required to keep it longer)
- You must pay any outstanding fees

---

## 9. Governing Law

These terms are governed by the laws of New South Wales, Australia. Regardless of where you access Talking Widget from, you agree to submit to the exclusive jurisdiction of the courts in NSW.

---

## 10. Disputes

We hope we never have a serious disagreement. If something comes up:

1. **Talk to us first** — Contact our support team. Most issues can be sorted out quickly.
2. **Escalate in good faith** — If support can't resolve it, either party can request mediation or arbitration before going to court.
3. **Small claims** — If you're a small business or individual, you can also take disputes to the NSW Civil and Administrative Tribunal (NCAT) for matters within its jurisdiction.

We each bear our own costs in dispute resolution, unless the mediator or tribunal decides otherwise.

---

## 11. Changes to These Terms

We might update these terms occasionally. If we make material changes, we'll:

- Post the new version here with a new date
- Notify you via email or in-app message at least 14 days before changes take effect

If you keep using Talking Widget after the changes kick in, you're accepting the new terms. If you don't agree, cancel your account before the changes take effect.

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## 12. Other Bits

- **Entire agreement** — These terms, plus any plan details or order forms, make up our full agreement.
- **No waiver** — If we don't enforce a right, that doesn't mean we give it up.
- **Severability** — If a court strikes down part of these terms, the rest stays in place.
- **Assignment** — You can't transfer these terms to someone else without our written permission. We can transfer them if we sell the business.
- **Third-party services** — We're not responsible for services or websites we link to that aren't part of Talking Widget.

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## 13. Get in Touch

Questions? We're here to help.

**Email:** support@talkingwidget.com.au

**Website:** talkingwidget.com.au

**Mail:** [Company Address, NSW, Australia]

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*These terms are designed to be fair and clear. If you think something is unreasonable, let us know — we're always open to conversation.*