Research the top pain points that platform users experience that an AI agent with complete platform knowledge could solve: 1. **Onboarding friction**: Average time to first value for complex platforms (Salesforce: 3-6 months, AWS: weeks) 2. **Support costs**: Average cost per support ticket ($15-$40), resolution time, tier escalation rates 3. **Documentation maze**: Users can't find answers in 10,000+ page docs 4. **Integration complexity**: Average time to build integrations between platforms 5. **Training costs**: Enterprise platform training market ($2-5K per person) 6. **Developer experience**: Time wasted searching Stack Overflow, forums, docs Quantify each pain point with dollar amounts and time costs. This is the VALUE PROPOSITION for platform mastery agents.