---
id: "rlm_axiom_002"
category: "general"
date: "2026-02-23"
source_file: "rlm_axioms_2026_02_23.jsonl"
---

# rlm_axiom_002

**principle**: Use the official widget: when a provider offers a managed web component (e.g. <telnyx-ai-agent>), use it. Custom SDK wiring adds infinite failure surface with zero value. One HTML tag beats 100 lines of WebRTC code.

**evidence**: Session 80-82 voice widget journey: spent sessions on custom WebRTC, then discovered <telnyx-ai-agent> CDN component solves entire use case in one line. All custom WebRTC code deleted.

**strength**: high
