---
id: "rlm_axiom_001"
category: "general"
date: "2026-02-23"
source_file: "rlm_axioms_2026_02_23.jsonl"
---

# rlm_axiom_001

**principle**: Platform portal before code: when an external service connection fails, always check provider dashboard FIRST before touching client code. Provider portal config (checkbox, toggle, module activation) is often the cause, not the SDK.

**evidence**: 4 hours lost debugging Telnyx JS SDK in session 80-81 when a Cloudflare portal toggle was the fix. Telnyx telephony_settings API returns 200 but has zero effect if parent Telephony module is OFF.

**strength**: high
