---
id: "AE24-007"
category: "architecture"
confidence: 0.95
date: "2026-02-16"
source_file: "plans/AGENT_AS_A_SERVICE_ARCHITECTURE.md (Session 24, Pillar 7)"
---

# AE24-007

Voice-Browser Fusion is the holy grail of AI automation: phone call triggers browser actions mid-call. The agent keeps a headless browser context WARM during business hours, uses verbal padding ('Let me pull up our quoting system...') to mask 6-8 second Playwright execution latency, and gracefully degrades to background queue if browser fails.
