[GENESIS]: Now here are your straight answers:

---

## 1. Is MCTB / Website Chatbot Part of ReviewHarvest?

**NO.** ReviewHarvest is **purely review management**. It does NOT include:
- ❌ Missed Call Text-Back
- ❌ Website chatbot
- ❌ Any CRM/pipeline features

This means MCTB + website chatbot is a **separate product** — and that's actually good news. You're not competing with ReviewHarvest on those features; you're building a **complementary stack** that ReviewHarvest doesn't offer.

## 2. How Hard Is the Website Chat Widget?

**Dead simple.** GHL has it native:

| Feature | GHL Native? | Setup Time | Cost |
|---------|------------|-----------|------|
| MCTB | **YES** — Settings → Missed Call Textback | **5 minutes** | Free (included) |
| Website Chat Widget | **YES** — 7-channel all-in-one widget | **15 minutes** | Free (included) |
| Conversation AI (auto-reply bot) | **YES** — train on website URL or FAQs | **30 minutes** | $0.02/msg or $49/mo unlimited |
| Voice AI Chat Widget | **YES** — microphone in-browser | **30 minutes** | Included in AI Employee $97/mo |

For George, you literally:
1. Enable MCTB in his sub-account settings (5 min)
2. Customize the text: *"G'day! Sorry we missed your call — we're on a job. How can we help?"*
3. Copy-paste the chat widget embed code into bunkerfnq.com.au (15 min)
4. Train Conversation AI on his website URL (30 min)
5. Done — both features live in under an hour

## 3. GHL Marketplace Apps That Build This Stack?

The research found these enhanced options, but **you don't need them**:

| App | What It Does | Price | Do You Need It? |
|-----|-------------|-------|-----------------|
| **CloseBot V2** | Structured lead qualification chatbot | ~$97/mo | No — GHL native Conversation AI is fine for George |
| **Assistable.ai** | Faster AI bot setup ("5-min config") | TBD | No — GHL native handles it |
| **GHL AI Employee Suite** | Conversation AI + Voice AI + Reviews AI + Content AI bundled | **$97/mo** | **YES — best value, includes everything** |
| **Level Up Marketplace** | 120+ apps bundle | Subscription | Overkill for now |

**The GHL AI Employee Suite at $97/mo is the play.** It bundles Conversation AI (website chatbot), Voice AI (in-browser calls), Reviews AI (auto-reply to reviews), and Content AI. That's your entire Tier 1 stack for George in one toggle.

## 4. The Stack for George RIGHT NOW

| Component | How | Time | Cost |
|-----------|-----|------|------|
| MCTB | GHL native, enable in settings | 5 min | $0 |
| Website chatbot | GHL chat widget, embed on bunkerfnq.com.au | 15 min | $0 |
| Conversation AI | Train on bunkerfnq.com.au URL, set to auto-pilot | 30 min | $0.02/msg |
| Phone number | Cairns regional from Telnyx (you're provisioning) | 2 days | ~$2/mo |
| Review generator | Next week after Google Maps setup | — | — |

**Total setup: under 1 hour once the Cairns number arrives.**

Want me to draft the exact GHL API calls to configure George's sub-account with MCTB + chat widget right now, so it's ready to activate the moment his phone number is provisioned?

[KINAN]: my chat with claude yesterday- 
So I'm realizing that one of the biggest learnings and lessons and Mistakes that I've made these past 9 months is that I've been I'm too much of a perfectionist. Like, Claude told me yesterday, I've built a Formula 1 race car in my Genesis system, but I still haven't Shipped any products that still haven't made any sales. So it was interesting. I listened to a really Incredible YouTube video where the lady who came on board and sold 7 AI receptionists within her 1st month her whole philosophy was Get the customer first and then ship later. It out later. And b for to make mistakes her message is action. Act now. Think later. And it was quite inspiring because this has really become a Message and So I've got this friend who's a conqueror who's basically a tradie, which is one of my target Customers for the tradies recovery suite The missed, the missed call Callback Text the missed callback chatbot. Got a website doesn't There's a lot of things I can Bill's I don't even need to get just experience for me. Is a great test custom because It takes away the But the thing is he doesn't have He's not on Google Maps yet, and I look into Google Maps, and seems like this Process. That business side and in order to basically get onto And I'm wondering if there's any like Just a technical complexity, Or if it is very straight forward, but I had I had an idea You know why I can't really Helping out until he's on Google Maps. So I thought what if I could 38. A 1 work Specific to basically help them It's a string on the Prices for them Could I create some that super easy Trying to be fortunate. Basically, held the hand. Along Because I thought that might be a list of And then I could The others A free book a free tool the thing is, I'm sure if it's So This may This idea may not even It might be It's pretty straight instructions And there's no I just

Show more
Feb 11
You're having a really important breakthrough here, Kinan. Let me cut through the noise and give you straight talk.

The core lesson is spot on. You've spent 9 months building an F1 car when you needed a go-kart that actually moves. That woman selling 7 AI receptionists in month one understood something critical: the product doesn't need to be perfect, it needs to exist in a customer's hands.

Now about your concreter mate and Google Maps:

Getting a business on Google Maps (Google Business Profile) is actually dead simple. It's not a technical problem at all. You go to business.google.com, enter the business name, address, service area, phone number, category, and Google sends a postcard with a verification code (or sometimes offers phone/email verification). The whole setup takes about 15 minutes. Verification takes a few days for the postcard.

So building a tool to guide someone through it... honestly, it's probably over-engineering a simple problem. Google's own flow is already a step-by-step wizard. This is the perfectionist trap showing up again in disguise — you're looking for a product to build instead of just helping your mate and getting to the sale.

Here's what I'd actually recommend:

Sit down with your concreter mate for 20 minutes. Set up his Google Business Profile yourself, right there, as a favour. Then say "now let me show you what I can actually do for your business" and pitch him the missed call text-back, the chatbot, whatever's closest to ready. Even if it's duct-taped together behind the scenes.

You don't need his Google Maps listing to sell him a missed call text-back service. That works with just a phone number. You're creating a dependency that doesn't exist.

The pattern you described from that video — act now, ship messy, figure it out after — applies right here, right now. Your first sale isn't going to come from a polished onboarding tool. It's going to come from you picking up the phone, helping a mate, and asking for money in exchange for solving his problem.

What's actually stopping you from calling him today and offering to set up a missed call text-back this week?

What is it from him that I need order to set up a missed Text back do I just need his Commission do I need to do something with What exactly is required? What does he have to give me

Feb 11
Really simple. Here's what you need from him:

The essentials:

His business phone number — the one he's missing calls on. That's the big one. You need to be able to set up call forwarding or integrate with it depending on what platform you're using.

His name and business name for the text messages (so the auto-reply says something like "Hey, this is Dave from Smith Concreting, sorry I missed your call...").

And that's basically it to get started.

The technical side depends on your platform. With Stammer AI or a similar tool, you'd typically either:

Set up a new tracking number that forwards to his phone (easiest — he gives you nothing except permission)
Or configure his existing number with call forwarding to trigger the text-back
What you'd handle yourself:

Set up the automated text message template
Configure the trigger (missed call → send SMS)
Test it with a few calls
Nice to have but not essential for day one:

His email (for sending him leads/reports)
His business hours (so texts only go out during reasonable times)
What services he offers (for the chatbot down the line)
So really, you could literally say to him: "Give me your mobile number, I'll set something up this week so when you miss a call on site, the customer automatically gets a text back. Try it for two weeks free, then it's $X a month."

That's your first sale. One phone call, one phone number, and you're in business.

What platform are you planning to run the missed call text-back through?

He gave 2 options with his phone What's the optimal Why? Should I buy an Australian landline mobile number with 1st, and then utilize that for not I'm a bit confused how exactly with the call forwarding

Feb 11
Good question. Let me break this down clearly.

The two main approaches:

Option A: You buy a virtual number (recommended)

You get an Australian virtual mobile or local number through your platform (Stammer AI, Twilio, etc.). Your mate advertises THIS number as his business number. All calls come into your system first, so you have full control. If he doesn't answer within a set number of rings, your system detects the missed call and fires off the text-back automatically. Then it forwards the call to his actual phone anyway so he can still pick up if he's free.

Option B: He forwards his existing number to your system

He keeps advertising his current number. He sets up call forwarding on his phone to route to your virtual number when he misses a call. This is messier because call forwarding settings vary by carrier, it's less reliable, and he has to change something on his end.

Option A is better because:

You control everything
Nothing changes on his phone
You can track every call, build reports, prove value
It works the same way for every future customer
He just needs to update his number on his cards/website/ads
The practical steps:

Buy an Australian virtual number through Twilio or whatever Stammer AI supports
Set up the logic: incoming call → ring his mobile → no answer → trigger SMS to the caller
The SMS says something like "Hey, sorry I missed your call. Dave from Smith Concreting here. I'm on a job right now, how can I help?"
Done
The cost of a virtual Australian number is usually a few dollars a month plus a few cents per SMS.

Have you checked whether Stammer AI supports Australian numbers natively, or would you need to go through Twilio directly?

Okay. Definitely, option a sounds like the way to go. And probably the only way that most people do it probably the only way I'll probably wanna do it by the sounds of things I probably will use this a company called Telenx, tel n y x I've already got a couple of Brisbane phone numbers. Now I'm imagining some tradies will want a mobile phone number Some may want a local number. I haven't got a Cairns local number yet. Maybe that's something I need to try and organize. Some may want a 1300 number potentially. I need to see what they prefer. What they're currently using, And I guess most would be willing to do that change because it's mostly a change on their website. But I'm just wondering He can also choose to answer the call. Right? So and and can he use his same phone? And he's so he can basically have his existing phone with his personal SIM card in that phone. And that virtual number can also route to his personal phone. So for example, he may want to answer the call, but if it if he doesn't answer that call within 3 rings or whatever we set it to, then it will go to the Missed call chat Is that basically how it works? He can also have it set So After hours, it automatically goes directly to that missed call chatbot. And, is he able to change those settings or does he have to contact us and change those settings? What is generally done with agencies that perform these kind of services? Just look into that for me. Thanks.

Show more
Feb 11
Great questions — these are exactly the details you need to nail down before your first pitch. Let me look into how this typically works with Telnyx and agencies offering these services.


Searched the web



Alright, here's the full picture based on what I've found.

Yes, he can absolutely still answer calls on his existing phone. Here's exactly how the flow works:

The call flow:

Customer calls the Telnyx virtual number (the one on his website/cards)
Telnyx forwards the call to his personal mobile — his phone rings normally
If he answers within your set ring time (say 3-4 rings / 15-20 seconds) → normal call, nothing else happens
If he doesn't answer → the system detects the missed call and automatically fires an SMS to the caller from that same virtual number saying something like "Hey, Dave from Smith Concreting here. Sorry I missed your call — I'm on a job right now. What can I help with?"
That SMS can then kick off a chatbot conversation if you want to take it further
After hours is even simpler. You set business hours in your system. Outside those hours, calls go straight to the text-back flow (or a voicemail + text-back combo) without even ringing his phone. So a customer calling at 8pm gets an immediate text saying "Thanks for calling, we're closed for the day but I'll get back to you first thing tomorrow. What do you need help with?"

Who controls the settings?

In most agency setups, you control everything. The tradie doesn't log into anything. This is actually a selling point — "we manage it all for you, you just answer your phone like normal." If he wants to change his hours or tweak the message, he tells you, you make the change. Some agencies eventually give clients a simple dashboard (like GoHighLevel or Stammer AI offer), but for starting out, keep it simple — you're the operator.

On the Telnyx Australian numbers:


Searched the web

Here's the complete picture on all your questions.

How the call flow works for your mate:

His existing phone with his personal SIM doesn't change at all. The Telnyx virtual number forwards incoming calls to his mobile. He sees it ring, he can answer it normally. If he doesn't pick up within your configured ring time (15-20 seconds, adjustable), the system detects the missed call and sends the auto-text to the caller. So yes — he answers when he can, the system catches what he misses. Exactly right.

After hours routing works the same way. You set business hours in your system. Outside those hours, calls skip ringing his phone entirely and go straight to the text-back or chatbot flow. He doesn't get woken up at 10pm, and the customer still gets an instant response.

Who controls settings — the industry standard:

Most agencies running these services keep all control on their side. The tradie never logs into anything. This is actually how you want it because it's a selling point — "we handle everything, you just answer your phone." If he wants hours changed or the message tweaked, he calls or texts you, you make the change in 30 seconds. Some agencies eventually offer a simple client dashboard, but don't build that now. Keep it manual for your first customers.

On Telnyx Australian numbers — one important thing to note:


Searched the web

Good news — Telnyx fully supports Australian numbers with both voice and SMS. Here's what you need to know:

Telnyx Australian numbers:

They offer local numbers searchable by area code (so you can get a Cairns 07 number), 1300 numbers, and 1800 toll-free numbers. Australian local numbers start at about $1/month. There's a small additional charge (~$0.10/month) to enable SMS on a number. You already have Brisbane numbers, so you know the process.

One important thing about Australian number purchases: Telnyx requires ACMA compliance documentation — business name, authorized representative details, passport or ID copy, and an Australian address. It takes about 72 hours to validate and activate. So factor that lead time in when onboarding a new client.

What number type to recommend for tradies:

For your concreter mate specifically, a local Cairns number (07 area code) makes the most sense. Customers see a local number, it looks legit. Most tradies in the Cairns area would probably prefer a local number. A mobile number (04xx) could also work since many tradies already advertise mobile numbers. 1300 numbers look more "corporate" — some tradies might want that if they want to look bigger, but most solo operators won't need it.

Don't overthink this. For your first customer, grab a Cairns local number, get SMS enabled on it, and wire it up. You can always offer number type as a choice to future customers.

Your immediate action plan to get your first customer live:

Call your mate, tell him what you're doing
Get his mobile number and business name
Buy a Cairns local number on Telnyx with SMS enabled
Build the call flow: ring his mobile → no answer after 4 rings → auto SMS
Set up after-hours rules
Test it yourself with a few calls
Hand it to him: "Put this number on your website and truck, I'll handle the rest"
That's your first sale. No Google Maps needed, no fancy tools, no perfectionism. Just a phone number and some logic. What's stopping you from doing step 1 today?

So I've been through the process to register the number with Telenx. And it does take, like you say, a couple of days to go through the system. They had to verify my ID and all of that I've actually got, like, 5 numbers there prepurchase just so I be ready. They're all Brisbane numbers at this stage. If I'm basically selling that number to my friend Does he also need to show ID and verification to be able to use that number? Or not.

Feb 11
No, he doesn't need to verify anything. You're the account holder with Telnyx — you've already done the verification. As far as Telnyx is concerned, those numbers belong to your business (AgileAdapt). You're providing a service to your mate using your infrastructure, the same way any agency or telco reseller operates.

He's just the end user. He answers calls on his personal phone and his customers see the virtual number. He never touches Telnyx, never logs in, never needs to know it exists. It's like how a restaurant doesn't need to verify with the company that makes their booking system — they just use it.

The only scenario where his ID would come into play is if he ever wanted to port his own existing number into Telnyx — that requires the account holder's authorization. But since you're giving him a fresh number from your inventory, that doesn't apply.

So you're good to go. You've got 5 Brisbane numbers ready. The only thing you might want to consider is whether your mate needs a Cairns local number instead of a Brisbane one, since he's a concreter up in your area. A Brisbane 07 3xxx number might look odd to Cairns customers. Cairns numbers are typically 07 4xxx. Might be worth grabbing a Cairns number for him specifically — but honestly, don't let that delay you either. If he's happy with a Brisbane number for now, ship it and swap it later if needed.

What platform are you planning to build the actual missed call → text-back logic in? Stammer AI, or something else?

Yeah. So I've gotta go through a different process. They don't have, cans numbers ready to sell out of the box. They need to provision them for me and I didn't fill out the, the correct response in time. So I need to, request that service once more. So I'll do that first, and then I'll get back to my mate and start the ball rolling. And that'll be really valuable because then I'll actually understand it all works. Because right now, I'm just imagining all this complexity and there is some complexity, but once I've done one, I'll know how to do it. And it will feel lazy. Which I'm really looking forward to.

Feb 11
Exactly right. That's the whole game — the first one feels hard, the second one feels manageable, and by the third one you've got a repeatable process you could almost do in your sleep.

And you've just nailed the most important insight: the complexity you're imagining right now is way bigger than the actual complexity. It's like the first time you take a boat through a reef passage — feels terrifying until you've done it once, then it's just a routine. Same thing here.

So your next steps are dead simple:

Resubmit the Cairns number provisioning request to Telnyx
While you wait for that (couple of days), figure out your call flow logic in whatever platform you're building it in
Once the number's live, wire it up, test it yourself
Call your mate, get him set up
And then you'll have something most people in this space don't have — a live customer, real-world feedback, and actual experience delivering the service. That's worth more than any amount of planning or system building.

The perfectionist in you is going to want to make the text message template perfect, get the timing just right, build a dashboard, create onboarding docs. Resist all of that. Get it working, get it in his hands, improve it based on what actually happens. That woman who sold 7 AI receptionists in her first month wasn't polishing — she was shipping.

Really looking forward to hearing how the first one goes, Kinan. This is the turning point.

And if I wanna put that same chatbot on his website, What do I actually need from him to be able to, insert it?

Feb 11
Super simple. You just need access to his website. That means either:

Option A (easiest): He gives you his website login credentials — whatever platform his site is built on (WordPress, Wix, Squarespace, etc.). You log in and paste a small snippet of code (usually a JavaScript embed) into the site. Most chatbot platforms like Stammer AI give you a little code block you copy and paste into the website header or body. Takes about 5 minutes.

Option B: If he's not comfortable sharing login details, you just send him the embed code and tell him where to paste it. But honestly, for a tradie who's busy on job sites, option A is the way to go. He'll appreciate you just handling it.

What you'd want to know about his business to make the chatbot actually useful:

What services does he offer (residential, commercial, driveways, slabs, paths, etc.)
What areas does he service
Rough pricing or whether he does free quotes
His availability or how he wants leads to come through (call back, text, email)
But again — don't let gathering that info delay you. You could launch with a dead simple chatbot that just says "Hey, thanks for reaching out to Smith Concreting. What can we help you with?" and captures their name, number, and what they need. That alone is more than 99% of tradie websites have.

Get the chatbot live first, make it smarter later. You know the drill by now.





Claude is AI and can make mistakes. Please double-check responses.

[GENESIS]: This is the breakthrough conversation. Let me commit this to memory and connect the dots.

[GENESIS]: Got it. Full context absorbed. Here's where everything connects:

---

## What's Clear From Your Chat

1. **George doesn't need Google Maps for MCTB or chatbot** — Claude told you this yesterday and it's correct
2. **Cairns number is being re-provisioned from Telnyx** — special order, ~2 days
3. **You have 5 Brisbane numbers ready** as fallback
4. **Website chatbot = paste embed code** into bunkerfnq.com.au (need his login)
5. **You control everything** — George never touches a dashboard

## What's Different Now vs Yesterday's Chat

Yesterday's chat discussed Stammer AI as the platform. **You don't need Stammer AI.** You have GHL with the Extendly snapshot already loaded. Everything Claude described yesterday — the call flow, the auto-SMS, the after-hours routing, the website chatbot — GHL does all of it natively.

Here's the mapping:

| What Claude Discussed | GHL Equivalent | Status |
|---|---|---|
| Missed call → auto SMS | GHL MCTB (B-010-WF-2.1) | **ACTIVE in snapshot** |
| After-hours routing | GHL business hours + workflow conditions | **Built into workflow** |
| Website chatbot embed | GHL Chat Widget (copy-paste JS snippet) | **Ready to generate** |
| Chatbot AI replies | GHL Conversation AI (train on website URL) | **$0.02/msg or $49/mo** |
| Call forwarding to his mobile | Telnyx → GHL → forward to George's phone | **Needs Cairns number** |

## What George Needs From You

1. **His mobile number** — already have it: 0424 459 772
2. **His business name** — Bunker FNQ
3. **His website login** — need to ask him for bunkerfnq.com.au credentials
4. **Permission** — "I'm setting up a system so when you miss a call, the customer gets a text back automatically"

## What's Blocking Right Now

**Only one thing: the Cairns phone number from Telnyx.**

While that's provisioning (~2 days), you CAN:
- Set up George's GHL sub-account (clone the master template)
- Configure MCTB workflow with Aussie copy
- Generate the chat widget embed code
- Train Conversation AI on bunkerfnq.com.au
- Draft the intro email

Then when the number arrives, plug it in and go live same day.

## The Intro Email

You asked to send George an email "as if he's a normal lead." Here's the thing — based on your chat yesterday, Claude was right: **just call him.** He's your mate. But if you want an email to warm it up first:

---

**Subject:** Quick thing for Bunker FNQ — takes 15 mins

G'day George,

Quick one mate — I've been building some automation tools for tradies and I want to test something on your business before I roll it out properly.

Two things:

1. **Missed Call Text-Back** — when you're on site and can't answer the phone, the caller automatically gets a text: *"G'day, sorry I missed your call — I'm on a job. What do you need?"* So you never lose a lead.

2. **Website Chatbot** — a little chat widget on bunkerfnq.com.au that captures enquiries 24/7 and texts you the details.

I want to set this up for you free for a few weeks as a test run. All I need is your website login so I can paste in a small code snippet.

I'll give you a call in the next day or two to walk you through it. No catch — I just need a real business to test with before I start selling it.

Cheers,
Kinan

---

**Want me to configure George's GHL sub-account now so it's ready when the Cairns number lands?**

[KINAN]: The pricing page you provided clarifies that Review Harvest currently utilizes a tiered SaaS subscription model rather than the purely performance-based (pay-per-positive-review) model mentioned in some older industry audits.

Based on the image, the 2026 pricing structure is categorized by monthly request volume:

    Starter ($99/monthly): Limited to 50 requests per month. This tier makes Review Harvest significantly more accessible than Podium’s entry-level plans, which typically start near $399.

    Growth ($179/monthly): Tailored for 50-100 requests per month and marked as the "Popular" choice.

    Pro ($279/monthly): Covers 100-300 requests per month.

Crucially, all tiers—including the $99 Starter plan—include the full suite of high-end features that were previously identified as core competitive advantages:

    Review Reactivation: Automating sequences to mine old customer databases for new social proof.

    Personalized Image Requests: Utilizing dynamic images with the customer's name to boost conversion rates.

    AI Smart Messaging & Auto Replies: Using context-aware AI to generate "human" responses to feedback.

    Integrations: Standard access to Zapier, 1-1 setup calls, and custom CRM integrations, which helps bridge the workflow gaps found in field service software like Jobber or Fergus.

While some legal templates or specific affiliate channels may still reference a "pay-per-review" outcome model, your provided evidence shows that the primary 2026 go-to-market strategy is a volume-capped subscription. This positions Review Harvest as a disruptive, low-cost alternative to the "all-in-one" suites by providing the same advanced automation at a 50–75% lower monthly overhead.

[GENESIS]: Good catch — that corrects a major assumption in our research. Let me update.

[GENESIS]: Updated. Here's what this means for us:

## Corrected Competitive Landscape

| Competitor | Entry Price | Features at Entry | Model |
|---|---|---|---|
| **ReviewHarvest** | **$99/mo** | ALL features (reactivation, AI replies, personalized images) | Volume-capped SaaS |
| Podium | $399/mo | Limited features, add-ons extra | Feature-gated SaaS |
| Birdeye | $299/mo | Enterprise tier required for AI | Feature-gated SaaS |
| NiceJob | $75/mo | Social proof focus, no reactivation | Tiered SaaS |
| TrueReview | $49/mo | Teammate reviews, no AI replies | Flat rate |

## What This Changes

ReviewHarvest's real genius isn't performance pricing — it's **all features at every tier, differentiated only by volume**. That's the opposite of what Podium/Birdeye do (gate features behind expensive tiers). It's the Netflix model: you get everything, you just pay for how much you use.

This is actually **easier to replicate** than a performance-based model. With GHL:

| Our Tier | Price | Volume | Features |
|---|---|---|---|
| **Safety Net** | **$97/mo** | 50 review requests + MCTB + chat widget | Everything |
| **Growth** | **$197/mo** | 100 requests + database reactivation + nurture | Everything |
| **Dominance** | **$297/mo** | 300 requests + AI replies + social posting | Everything |

We undercut ReviewHarvest at every tier AND include MCTB + website chatbot which they don't offer. That's the play — **ReviewHarvest + Safety Net features in one package, cheaper than ReviewHarvest alone.**

But first things first — George, MCTB, website chatbot, Cairns number. Want to keep moving on his setup?

[KINAN]: yes keep moving. I think most will be okay with new number but some businesses will not want to change their number which then means we need an autonomous workflow or instruction pdf, chatbot onboarder or voice agent to check their carrier and sort this out ?

[GENESIS]: Good thinking. Two paths exist for existing numbers — let me map them quickly, then keep building George's setup.

## Existing Number Solutions

| Method | How It Works | Complexity | Best For |
|---|---|---|---|
| **Call Forwarding (No Answer)** | Tradie dials a code on their phone: `*61*[our Telnyx number]#` | 30 seconds | Most tradies — keeps their number, no disruption |
| **Number Porting** | Move their actual number to Telnyx permanently | 3-10 business days, carrier paperwork | Tradies who want us to fully manage everything |

**Call forwarding is the play for 90% of cases.** The tradie keeps their number, their customers call the same number as always, but unanswered calls forward to our Telnyx number which triggers the MCTB flow.

Australian carrier codes:

| Carrier | Forward on No Answer | Cancel |
|---|---|---|
| **Telstra** | `*61*04XXXXXXXX#` | `#61#` |
| **Optus** | `*61*04XXXXXXXX#` | `#61#` |
| **Vodafone** | `*61*04XXXXXXXX#` | `#61#` |

It's literally one dial code. But you're right — we need to automate the guidance. Let me build George's setup now AND create the onboarding assets in parallel.

[GENESIS]: Now let me build the onboarding flow and George's config simultaneously.

[GENESIS]: Everything built. Let me verify the files are solid and update tasks.

[GENESIS]: All built. Here's what's ready:

## Files Created

| File | Purpose | Status |
|---|---|---|
| `TRADIES/george_bunker_fnq_setup.py` | GHL API script — finds/creates George, adds tags, adds to pipeline | Ready to run |
| `TRADIES/george_intro_email.html` | Professional HTML email for George | Ready to send |
| `TRADIES/onboarding/client_onboarding_form.html` | Client intake form → GHL webhook | Ready (needs webhook URL) |
| `TRADIES/onboarding/call_forwarding_guide.html` | Carrier-specific forwarding instructions for tradies keeping their number | Ready (needs Telnyx number) |

## The Number Situation — Solved for Scale

For every new client, the onboarding form now asks: **"New number or keep existing?"**

- **New number**: We provision from Telnyx, done
- **Keep existing**: They get the call forwarding guide — literally dial `*61*[our number]#` and they're set in 30 seconds
- **Future**: A voice agent or chatbot that detects their carrier and walks them through it live (task #8 scoped this out)

## Next Steps (In Order)

1. **Run `george_bunker_fnq_setup.py`** — confirms George is in GHL with correct tags and pipeline stage
2. **Send the intro email** — either through GHL or manually from your email
3. **Wait for Cairns number** (~2 days from Telnyx)
4. **When number arrives**: Enable MCTB, generate chat widget code, embed on bunkerfnq.com.au
5. **Test**: Call the number, verify SMS fires, test chat widget

Want me to run the George setup script now?

[KINAN]: Breakthrough moment- just got off the phone with George- read in Tradies Folder this - Conversation with Claude that lead to my first customer George...docx file

[GENESIS]: **KINAN. YOU JUST CLOSED YOUR FIRST CUSTOMER.**

$400/month recurring revenue. After 9 months of building. One phone call did what no amount of engineering could.

And look what happened — you went in thinking MCTB, and walked out with a **$400/mo website + CRM + chatbot deal**. That's exactly what happens when you talk to real customers. The opportunity was completely different from what you planned.

## What This Changes

| Before | After |
|---|---|
| $0 revenue, 9 months building | **$400/mo ARR starting NOW** |
| Imagined what tradies need | **Heard what George actually wants** |
| Planned to sell $97/mo MCTB | **Sold $400/mo full package** |
| No customer feedback loop | **Live customer, meeting tomorrow** |

## For Tomorrow's Demo (George + Business Partner)

Claude was right in that conversation — **show 3 things, that's it:**

1. **His website rebuilt** — better than what he's paying $400/mo for now (GHL funnel or Lovable)
2. **Live chatbot** — working on the site, capturing name + number + what they need
3. **CRM pipeline view** — show him his leads flowing from "New" to "Won"

Don't demo 15 features. Don't mention browser agents. Don't mention voice AI. **Three things. Close the deal. Get the $400.**

## What Do You Need From Me Right Now?

The Cairns number is still provisioning. But for tomorrow's demo you need:

1. **George's website rebuilt in GHL** — I can help structure the pages/funnel
2. **Chat widget embedded** — ready to demo live
3. **CRM pipeline configured** — his sub-account with the Extendly snapshot

What's the priority — getting his website rebuild started so it's ready for tomorrow?

[KINAN]: look at the email I just received from Telnyx > 
        
LOG IN

ots are powerful, but until now, they’ve been stuck in chat windows.


Today, yours gets a voice.


ClawdTalk gives your Clawdbot a real phone number, so it can make and receive live phone calls and execute the same tools it already uses, without changing its logic or memory.

No app. No setup. Just a call.

We’re launching on Product Hunt today with a full breakdown of how ClawdTalk works and why voice changes what agents can do.
View On Product Hunt

Built on Telnyx infrastructure end to end to support real-time voice interaction


Want to experience it right now?
Call +1-301-MYCLAWD 


Thanks,


Team Telnyx🦞Clawdb

[GENESIS]: Interesting timing. Telnyx — the same infrastructure you're already using for George's numbers — just launched a voice AI product. That's useful intel for later.

**But right now, this is a distraction.** 

You have George and his business partner coming over tomorrow. You need a website demo, a working chatbot, and a CRM walkthrough. ClawdTalk is a month-two or month-three feature, not a tomorrow feature.

What I will do — save this to memory for when we're ready:

[GENESIS]: Saved for future reference. When voice AI is on the roadmap (after George is live, after review automation is running), ClawdTalk could be a serious shortcut since you're already on Telnyx infrastructure — zero new vendor, same billing, same numbers.

**But that's future-Kinan's problem. Today-Kinan needs to nail the demo.**

What do you need for tomorrow — shall we start rebuilding George's website?

[KINAN]: Focused concurrency. but very targeted on George on all levels. yes still tell me what this really means and opens up. will this bring the cost of voice agents down to a few cents per call? i will do website with antigravity soon but just had to check on emails and on the cairns number provisioning.

[GENESIS]: Fair enough — quick intel drop, then back to George.

[GENESIS]: Here's the real intel:

## ClawdTalk — What It Actually Is

It's a **voice interface for any AI agent** built on OpenClaw (Telnyx's open agent framework). Your agent keeps its existing logic, memory, and tools — ClawdTalk just gives it a phone number so humans can call it instead of chatting with it.

Key capabilities:
- **Sub-200ms latency** (carrier-grade, not janky WebRTC)
- Agent can **execute tools mid-call** (check calendar, search web, trigger workflows — while still on the line)
- Supports voice calls, WhatsApp, and SMS on the same number
- Outbound calling on Pro plan

## ClawdTalk Pricing

| Tier | Price | What You Get |
|---|---|---|
| **Free** | $0 | 10 min voice + 10 messages/day |
| **Starter** | **$12/mo** | More minutes, shared number |
| **Pro** | **$30/mo** | Dedicated number, outbound calls |

## What This Means vs VAPI/Bland/Retell

Here's the per-minute cost comparison that matters:

| Platform | Per-Minute (all-in) | What's Included |
|---|---|---|
| **Telnyx native** | **$0.08/min** | STT + TTS + open-source AI + telephony |
| Retell | $0.07+/min | Similar all-in |
| Bland | $0.09/min | Connected calls only |
| **VAPI** | **$0.23-0.33/min** | After STT + TTS + LLM + telephony stack up |

**VAPI is 3-4x more expensive than Telnyx.** That $0.05/min headline rate is misleading — it's just the base fee before STT, TTS, LLM, and telephony charges pile on.

## What This Opens Up For You

**At $0.08/min on Telnyx vs $0.30/min on VAPI:**
- A 3-minute call costs **$0.24** on Telnyx vs **$0.90** on VAPI
- 100 calls/month = **$24** vs **$90**
- At scale (1000 calls): **$240** vs **$900**

**This means voice AI agents become viable at your $97/mo Tier 1 price point.** At $0.08/min with Telnyx, even 50 calls/month only costs you $12 in voice AI — leaving $85+ margin. On VAPI, the same 50 calls eat $45, cutting margin in half.

**The strategic play**: You're already on Telnyx. ClawdTalk + your existing Telnyx numbers = voice AI without adding a new vendor. When you're ready for Tier 3 "AI Employee" ($997/mo), the economics actually work.

## But Not Today

This is a **month-two weapon**. Today: George's website, chatbot, CRM demo. Tomorrow: close the $400/mo. Week after: Cairns number arrives, MCTB goes live. THEN explore ClawdTalk for voice.

Go build that website with Antigravity. George is coming tomorrow.

Sources:
- [Telnyx Introduces ClawdTalk](https://finance.yahoo.com/news/telnyx-introduces-clawdtalk-giving-ai-144600829.html)
- [ClawdTalk.com](https://clawdtalk.com/)
- [Voice calls for OpenClaw](https://telnyx.com/resources/openclaw-phone-calls)
- [Telnyx Conversational AI Pricing](https://telnyx.com/pricing/conversational-ai)
- [VAPI Pricing Breakdown](https://telnyx.com/resources/vapi-pricing)
- [AI Agent Comparison: Telnyx vs ElevenLabs vs VAPI](https://telnyx.com/resources/ai-agent-comparison)
- [Voice AI Latency Benchmark](https://telnyx.com/resources/voice-ai-agents-compared-latency)

[KINAN]: sorry but ai voice agents have been a big focus fgor some time- check this out -https://www.producthunt.com/products/telnyx?utm_source=mkto&utm_medium=email&utm_campaign=Email_2026_02_Clawdtalk_Launch&mkt_tok=MDI4LUpKVy03MjgAAAGf4m-t6kymQVXNzrEH0L5XCXvkBGK8nHrMXxFNIiUDyDs-1X-lTkMeG8KbHJGtTUTUY17gNHLvkNW9lzKJWDG1s7SQt1YuNSuUBxOGvVCe8w2l_w

[GENESIS]: You're right — voice AI has been a core pillar of Genesis from day one. Here's why this Telnyx move matters strategically:

## The Full Telnyx Product Stack (What You're Sitting On)

Telnyx isn't just a phone number provider anymore. They've built an **entire AI agent infrastructure**:

| Product | What It Does | Why It Matters For You |
|---|---|---|
| **Telnyx Numbers** | Australian phone provisioning | Already using (George's Cairns number) |
| **Telnyx Voice** | Carrier-grade telephony, $0.08/min all-in | 3-4x cheaper than VAPI |
| **ClawdTalk** | Gives any AI agent a phone number + voice | Agent calls/receives calls, executes tools MID-CALL |
| **Telnyx AI Assistants** | Sub-200ms latency voice AI loop | Built for real-time conversation, not bolted on |
| **OpenClaw compatibility** | Works with any agent framework | Your GHL + Genesis agents could plug in |

## What This Really Means

**You might not need VAPI at all.**

Your current stack: Telnyx (numbers) → VAPI (voice AI) → ElevenLabs (TTS) → GHL (CRM)

Potential new stack: **Telnyx (numbers + voice AI + TTS) → GHL (CRM)**

That's one vendor instead of three. Same infrastructure for numbers AND voice AI. And at $0.08/min vs VAPI's $0.23-0.33/min, your Tier 3 "AI Employee" margins go from thin to fat:

| 100 calls/mo × 3 min avg | VAPI Stack | Telnyx Stack | Savings |
|---|---|---|---|
| Voice AI cost | $69-99/mo | $24/mo | **$45-75/mo** |
| At $997/mo Tier 3 price | 93% margin | 97.6% margin | More profit |
| At 100 clients | $6,900-9,900 cost | $2,400 cost | **$4,500-7,500/mo saved** |

## The Bigger Picture

Telnyx is positioning as the **full-stack infrastructure for AI agents** — not just telephony. They want to be the AWS of voice AI. And you're already a customer. When you're ready to add voice to your tradie products, you don't need to evaluate 5 vendors. You just upgrade within Telnyx.

**This is month-two intelligence, saved and indexed.** The play:

1. **Now**: George gets MCTB + chatbot + website on GHL (no voice AI needed)
2. **Month 2**: Add ClawdTalk voice to your offering, test with George
3. **Month 3**: Launch Tier 3 "AI Employee" at $997/mo with Telnyx voice at $0.08/min
4. **Scale**: Same vendor for numbers + voice + SMS = simple, cheap, reliable

Go build George's website. This intel will be waiting when you need it.

Sources:
- [Telnyx Introduces ClawdTalk](https://www.globenewswire.com/news-release/2026/02/09/3234651/0/en/Telnyx-Introduces-ClawdTalk-Giving-AI-Agents-a-Voice.html)
- [ClawdTalk.com](https://clawdtalk.com/)
- [Voice AI Agents with Carrier-Grade Quality](https://telnyx.com/resources/openclaw-phone-calls)
- [Telnyx Conversational AI Pricing](https://telnyx.com/pricing/conversational-ai)
- [AI Agent Comparison: Telnyx vs ElevenLabs vs VAPI](https://telnyx.com/resources/ai-agent-comparison)
- [OpenClaw on Product Hunt](https://www.producthunt.com/products/clawdbot-2)

[KINAN]: and you forget I am typing to you now instead of using voice. it is a key unlock, I am feeling very imited with all this typing............

[GENESIS]: You're absolutely right. And that's not just a personal frustration — it's a **product insight**.

## Right Now — Voice Input to Claude Code

You can use **Windows voice typing** right now: press **Win + H** in any text field (including this terminal). It's built into Windows 11. Not perfect, but it works.

You were already doing this in your Claude app conversation — that's why the George docx has natural speech patterns with transcription artifacts. You were talking, not typing.

## The Real Unlock

What you actually want:

| What You're Doing Now | What You Want |
|---|---|
| Type → Claude Code → Read response | **Talk → Agent → Hear response** |
| Limited by typing speed | Limited only by thinking speed |
| Context switching between voice thoughts and keyboard | **Seamless flow** |

And you already have pieces of this built:
- **AIVA Gemini Live Voice** (`AIVA/voice/live_voice_agent.html`) — voice interface to Gemini, already working
- **Telnyx numbers** — already provisioned
- **ClawdTalk** — $12/mo to give any agent a phone number

**The fastest path to voice-first right now:**

1. **Immediate** (today): Use **Win + H** to voice-dictate into Claude Code. Imperfect but functional.
2. **This week**: Set up ClawdTalk on one of your existing Telnyx numbers. Call it, talk to an agent, it executes tools. $12/mo.
3. **Soon**: Wire ClawdTalk → GHL so you can manage George's account by voice command.

You're not limited by technology. You have Telnyx, you have voice interfaces built, you have $12/mo ClawdTalk. The only thing stopping you from going voice-first is the same thing that stopped you from calling George — doing it.

**But George comes first.** Go build the website. Use Win+H if typing is slowing you down. And when George is live and paying $400/mo, voice-first becomes the next sprint.