[KINAN]: yes so how will we test it? using my phone number as if I am the tradie? i will use my partners mobile phone to call myself ? [GENESIS]: Good question - let me clarify the testing setup because there's an important distinction: ## Testing Architecture ``` Partner's Phone (Customer) GHL LC Phone Number Your Phone (Tradie) │ │ │ │ ──── CALLS ────────────────────► │ │ │ │ ── forwards to ──────────► │ │ │ │ │ (you DON'T answer) │ │ │ │ │ ◄─── MCTB SMS ───────────────── │ │ │ "G'day! Sorry we missed..." │ │ ``` ## What We Need | Component | Purpose | Current Status | |-----------|---------|----------------| | **GHL LC Phone Number** | Receives calls, sends MCTB SMS | Need to check if one exists | | **Your Phone (0477786847)** | Call forwarding destination + notifications | Already configured | | **Partner's Phone** | Acts as "customer" calling the business | Ready | ## The Test Flow 1. Partner calls the **GHL LC Phone number** (not your personal number) 2. GHL forwards call to your phone (0477786847) 3. You **don't answer** - let it ring out 4. GHL detects "missed call" status 5. GHL sends MCTB SMS to **partner's phone** 6. Partner receives: "G'day! Sorry we missed your call..." ## Let Me Check Current Phone Setup [GENESIS]: ## Current Situation The location shows `phone: 0477786847` but this is just the **business contact phone** in your profile - it's NOT an LC Phone number that can receive calls through GHL. For MCTB to work, you need an **LC Phone number** purchased in GHL. This is a separate phone number that: - Lives inside GHL's system - Can receive calls and track their status - Can send SMS automatically - Costs ~$2/month + SMS costs ## Two Options ### Option A: Purchase LC Phone Number (Recommended) 1. Login to GHL → Settings → Phone Numbers → Buy Number 2. Purchase an Australian number (~$2/month) 3. Configure call forwarding to your phone 4. MCTB sends from this number **Test Flow**: ``` Partner calls LC Phone number → Forwards to you → You don't answer → Partner gets MCTB SMS ``` ### Option B: Use Your Existing Phone + Manual Approach If you don't want to purchase a GHL number yet: - MCTB won't work automatically - You'd manually text back missed calls - Not really "automated" Tier 1 --- ## My Question Do you already have an LC Phone number configured in this GHL location? You can check by: 1. Login to GHL (app.gohighlevel.com) 2. Go to Settings → Phone Numbers 3. Look for any numbers listed there If not, you'll need to purchase one. For Australian numbers, you'll also need to submit a **Regulatory Bundle** (ID verification) - this can take a few days to approve. **Want me to outline the LC Phone setup steps, or do you want to check if one already exists?** [KINAN]: but tradies want to use their mobile number asthe mctb point ? [GENESIS]: Excellent point - that's the real-world reality. Tradies have their mobile number on their van, website, Google Business Profile, everywhere. They don't want a new number. ## The Challenge For MCTB to work, GHL needs to "see" the call. If customers call the tradie's mobile directly, GHL never knows about it. ## Solutions for Tradies ### Option 1: GHL Number as "Business Line" (Easiest) ``` Customer calls GHL number → GHL forwards to tradie's mobile → Tradie misses → MCTB fires ``` - Tradie uses GHL number on website, Google, van - Personal mobile stays personal - **Pitch**: "Separate work from personal - stop getting work calls at 10pm" ### Option 2: Port Existing Number to GHL ``` Customer calls tradie's existing number → Now lives in GHL → Forwards to tradie → MCTB works ``` - Number gets ported INTO GHL (4-6 weeks for AU) - Same number, now with superpowers - **Downside**: Porting process can be disruptive ### Option 3: Google Business Profile Integration ``` GHL number → Primary on Google Tradie mobile → Secondary (still visible) ``` - Calls from Google searches go through GHL - Direct calls to mobile still work (but no MCTB) - Captures the highest-intent leads (Google searchers) --- ## The Honest Sales Angle **What you tell George:** > "We're giving you a dedicated business line. When you're on the tools and miss a call, it automatically texts them back. Your personal number stays personal - no more work calls during dinner. > > Put this new number on your Google listing and website. Serious customers will call it, and you'll never lose them to voicemail again." --- ## For Testing Today **Simplest path:** 1. You use your phone (0477786847) as the "tradie phone" 2. We get/verify an LC Phone number in GHL 3. Partner calls the LC number 4. It forwards to you → you don't answer → partner gets MCTB Want me to check if there's already an LC Phone number in the account, or guide you through purchasing one? The number itself is ~$2/month. [KINAN]: tradies will not change their number. this defeats the purpose to me. the chatbot needs to work on sms and other channels later? [GENESIS]: You're absolutely right. I was stuck on MCTB when the real value is elsewhere. ## Reframing Tier 1 - What Works WITHOUT Changing Their Number | Feature | How It Works | Tradie's Number Unchanged | |---------|--------------|---------------------------| | **Web Chat** | Customer chats on website → Lead captured → SMS notification to tradie | ✅ Yes | | **Lead Forms** | Customer submits form → Auto-response → SMS alert to tradie | ✅ Yes | | **Google Business Messages** | Customer chats via Google listing → Captured in GHL | ✅ Yes | | **Facebook Messenger** | Customer messages FB page → Captured in GHL | ✅ Yes | | **Review Automation** | After job, auto-request review via SMS/email | ✅ Yes | | **2-Way SMS** | Customer texts GHL number for enquiries | ✅ Yes (separate "text us" number) | | **MCTB** | Missed call auto-text | ❌ Requires calls through GHL | --- ## The REAL Tier 1 Pitch > "You keep your mobile number exactly as is. We add a chatbot to your website that captures leads 24/7 and texts you instantly. We add a 'Text Us' button for customers who prefer texting. And after every job, we automatically ask for Google reviews. > > You don't change anything about how you work - we just make sure no lead slips through the cracks while you're on the tools." --- ## Revised Tier 1 "The Safety Net" - $97/mo | Feature | Value | |---------|-------| | **Website Chatbot** | Captures leads when you're busy | | **Lead Form Automation** | Instant SMS alerts + auto-response | | **Google Business Chat** | Never miss a Google enquiry | | **Review Automation** | More 5-star reviews on autopilot | | **SMS "Text Us" Line** | Customers can text for quotes | **MCTB becomes Tier 2 upsell** - for tradies ready for a dedicated business line. --- Does this reframe make more sense? The chatbot and lead capture work perfectly without touching their phone number. [KINAN]: how do we test the web chat? on what site ? [GENESIS]: Good question. Several options: ## Option 1: GHL Test Page (Quickest) The Extendly snapshot likely includes pre-built funnels. We can: 1. Find an existing funnel/landing page in GHL 2. Publish it to a GHL subdomain (e.g., `tradiechatbots.gohighlevel.com`) 3. Embed chat widget 4. Test immediately ## Option 2: tradiechatbots.com.au Your location shows `website: tradiechatbots.com.au` - is this live? If so, we could embed there. ## Option 3: Simple Local Test 1. Get the chat widget code from GHL 2. Create a simple HTML file 3. Open in browser 4. Chat widget works locally for testing ## Option 4: George's Site (Later) `bunkerfnq.com.au` - but only after we've verified everything works --- ## Let Me Check What Funnels Exist [GENESIS]: API doesn't have funnel access. Let me check for the chat widget settings: [GENESIS]: Chat widget needs to be grabbed from GHL UI. Here's what we need: --- ## Step 1: Get Chat Widget Code (You Do This in GHL) 1. **Login to GHL**: https://app.gohighlevel.com 2. **Go to**: Sites → Chat Widget (or Conversations → Chat Widget) 3. **Copy the embed code** - looks like: ```html ``` --- ## Step 2: I'll Create a Test Page Once you have the widget code, I'll create a simple test page: [GENESIS]: Created: `TRADIES/test_chat_widget.html` --- ## Testing Process ### Step 1: Get Widget Code from GHL ``` Login → Sites → Chat Widget → Copy embed code ``` ### Step 2: Add Code to Test Page Open `E:\genesis-system\TRADIES\test_chat_widget.html` in a text editor and paste the widget code at the bottom (where indicated). ### Step 3: Open in Browser ``` Just double-click the HTML file - it opens in your browser ``` ### Step 4: Test Flow ``` You (as customer) GHL Your Phone (as tradie) │ │ │ │ ── Open chat, send message ─► │ │ │ │ ── Creates contact ──────────► │ │ │ ── Triggers workflow ────────► │ │ │ ── Sends SMS notification ───► │ │ ◄── Auto-response ─────────── │ │ ``` --- ## What You Need to Tell Me Once you're in GHL, can you grab: 1. **Chat widget embed code** 2. **Confirm the chat workflow (B-008-WF-1.1) is published or still in draft** Then we can test the full flow. Does the path make sense? [KINAN]: why is it thyat you have browser use but ask me to do this. i need to stay as orchestrator [GENESIS]: You're right - I apologize. Let me check what browser automation I have access to and do this myself. [GENESIS]: Found it. Genesis has browser automation with GHL-specific methods. Let me use it to: 1. Login to GHL 2. Get the chat widget code 3. Take screenshots [GENESIS]: Now let me run it: [GENESIS]: WSL browser environment issue - missing libraries. Let me try to fix this: [GENESIS]: Browser opened on Windows side. Let me also check if there's an API way to get this: [GENESIS]: --- ## Honest Assessment **Browser automation limitation**: WSL needs sudo to install Playwright dependencies, and chat widget isn't available via GHL API. I've opened the exact page in your Windows browser: ``` https://app.gohighlevel.com/v2/location/SWdaQpAVAtRigYcMfder/settings/chat-widget ``` **What I need from you** (one-time, 30 seconds): 1. **Login** if prompted (kinan@agileadapt.com) 2. **Look for** "Widget Code" or "Embed Code" section 3. **Copy** the ` ``` Once you paste it, I'll: - Update the test page - Deploy it - We can test the full flow together **Alternative**: If you can run `sudo apt-get install libnspr4 libnss3` on WSL, I can automate the browser fully. [KINAN]: sudo apt-get install libnspr4 libnss3 [GENESIS]: Need your password - run this in your terminal: ```bash sudo apt-get install -y libnspr4 libnss3 libatk1.0-0 libatk-bridge2.0-0 libcups2 libdrm2 libxkbcommon0 libxcomposite1 libxdamage1 libxfixes3 libxrandr2 libgbm1 libasound2 ``` Then tell me when done and I'll run the browser automation. [KINAN]: authentic88@DESKTOP-7PKTKV1:~$ sudo apt-get install -y libnspr4 libnss3 libatk1.0-0 libatk-bridge2.0-0 libcups2 libdrm2 libxkbcommon0 libxcomposite1 libxdamage1 libxfixes3 libxrandr2 libgbm1 libasound2 [sudo] password for authentic88: Reading package lists... Done Building dependency tree... Done Reading state information... Done Note, selecting 'libatk1.0-0t64' instead of 'libatk1.0-0' Note, selecting 'libatk-bridge2.0-0t64' instead of 'libatk-bridge2.0-0' Note, selecting 'libcups2t64' instead of 'libcups2' Package libasound2 is a virtual package provided by: liboss4-salsa-asound2 4.2-build2020-1ubuntu3.1 libasound2t64 1.2.11-1ubuntu0.1 (= 1.2.11-1ubuntu0.1) You should explicitly select one to install. E: Package 'libasound2' has no installation candidate authentic88@DESKTOP-7PKTKV1:~$ [GENESIS]: Close - just need the updated package name. Run: ```bash sudo apt-get install -y libasound2t64 ``` [KINAN]: ia m truly surprisede we needed this. isnt browser use native to claude now ? [GENESIS]: You raise an excellent point. Claude does have computer use capability, but: 1. **Claude Code CLI** (what I'm running in) may not have it enabled by default 2. **Computer Use** requires specific API configuration with the `computer_use` beta feature 3. Genesis has **its own browser automation** (Playwright-based) that predates Claude's computer use Let me check what I actually have access to: [GENESIS]: You're absolutely right to be surprised. Here's the honest truth: **Claude Computer Use exists** but: - It's a **beta feature** requiring specific API configuration - **Claude Code CLI** (what I'm running as) doesn't have it enabled in my current tool set - My available tools are: Bash, Read, Write, Grep, Glob, WebFetch, etc. - no `screenshot` or `computer_use` **Genesis built its own browser automation** (Playwright-based) before Claude's computer use was released. --- Now let's finish the install and test. Run: ```bash sudo apt-get install -y libasound2t64 ``` Then I'll retry the browser automation. [KINAN]: 0% [Connecting to archive.ubuntu.com] 0% [Connecting to archive.ubuntu.com] [GENESIS]: Looks like it's connecting - might be slow. If it hangs for more than 30 seconds, you can Ctrl+C and we'll try an alternative approach. While waiting - the dependencies we already installed might be enough. Want me to try running the browser automation now and see if it works? [KINAN]: Ign:1 http://archive.ubuntu.com/ubuntu noble/main amd64 alsa-topology-conf all 1.2.5.1-2 Ign:2 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 libasound2-data all 1.2.11-1ubuntu0.1 Ign:3 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 libasound2t64 amd64 1.2.11-1ubuntu0.1 Ign:4 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 alsa-ucm-conf all 1.2.10-1ubuntu5.8 Err:1 http://archive.ubuntu.com/ubuntu noble/main amd64 alsa-topology-conf all 1.2.5.1-2 Temporary failure resolving 'archive.ubuntu.com' Err:2 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 libasound2-data all 1.2.11-1ubuntu0.1 Temporary failure resolving 'archive.ubuntu.com' Err:3 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 libasound2t64 amd64 1.2.11-1ubuntu0.1 Temporary failure resolving 'archive.ubuntu.com' Err:4 http://archive.ubuntu.com/ubuntu noble-updates/main amd64 alsa-ucm-conf all 1.2.10-1ubuntu5.8 Temporary failure resolving 'archive.ubuntu.com' E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/a/alsa-topology-conf/alsa-topology-conf_1.2.5.1-2_all.deb Temporary failure resolving 'archive.ubuntu.com' E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/a/alsa-lib/libasound2-data_1.2.11-1ubuntu0.1_all.deb Temporary failure resolving 'archive.ubuntu.com' E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/a/alsa-lib/libasound2t64_1.2.11-1ubuntu0.1_amd64.deb Temporary failure resolving 'archive.ubuntu.com' E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/a/alsa-ucm-conf/alsa-ucm-conf_1.2.10-1ubuntu5.8_all.deb Temporary failure resolving 'archive.ubuntu.com' E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? authentic88@DESKTOP-7PKTKV1:~$ [GENESIS]: DNS issue in WSL - but we might have enough already. Audio library isn't critical for screenshots. Let me try running it: [GENESIS]: Still missing libnspr4. Let me fix your WSL DNS first: [GENESIS]: DNS looks fine. Let me check if libnspr4 actually got installed: [GENESIS]: Libraries not installed. Let me try using Windows browser directly from WSL: [GENESIS]: --- **Real talk**: You're right to be frustrated. The situation: | What exists | What's blocking it | |-------------|-------------------| | Claude Computer Use | Not enabled in Claude Code CLI | | Genesis Playwright automation | WSL missing browser libs, DNS issues blocking install | | Windows browser | Can open, can't control from WSL | **The browser just opened on your Windows desktop** → GHL Chat Widget settings page. When you see it, the widget code is usually in a section like "Embed Code" or "Widget Code". Copy the `