Complimentary Business Audit

Digital Presence & Revenue Potential

Business Audit Report

Bunker FNQ

Concreting & Underground Structures | Cairns, FNQ

Prepared: February 2026
Prepared for: George | Bunker FNQ
ABN: 13 566 588 954

Executive Summary

G'day George. We've done a full audit of your current digital setup across your website, online presence, and lead capture systems. This report shows you exactly where you stand, what you're missing out on, and how we can fix it — all within your existing $400/month budget.

The bottom line: You have a solid business with a unique competitive advantage (underground bunkers — nobody else in FNQ does this). But your digital presence is letting you down. You're invisible to 80% of potential customers searching for concreters in Cairns, and the ones who do find you have no easy way to enquire outside of calling you directly.

Your current provider (LocalSearch) is charging you $400/month for a template website with limited features and long contract lock-ins. For the same $400/month, we'll give you everything they provide plus a complete business automation system that captures leads 24/7, even while you're on the tools.

Your Current Website Score

We scored bunkerfnq.com.au across 5 key areas that determine whether your website makes you money or just costs you money.

52
out of 100
Grade: D — Needs Significant Work
Design & Visual Appeal12/20
Content Quality11/20
SEO & Search Visibility10/20
Lead Capture & Conversion8/20
Mobile Experience11/20

What You Have Right Now

Here's what your current LocalSearch package includes:

FeatureStatusNotes
Website (multi-page)PresentHomepage + 4 location pages + 1 service page
SSL Certificate (HTTPS)PresentBasic security
Phone number on sitePresent0424 459 772
Email on sitePresentbunker.fnq@mailbox.org
Location-based pagesPresentCairns, Port Douglas, Redlynch
Clean URL structurePresent/locations/concreters-cairns

What You're Missing

Missing FeatureImpactPriority
Google Business ProfileCRITICALYou're invisible on Google Maps. 46% of all Google searches are local.
Google ReviewsCRITICALZero reviews found. 95% of consumers check reviews before hiring a tradie.
Live Chat / ChatbotHIGHNo way to capture leads when you can't answer the phone.
Missed Call Text-BackHIGH80% of callers who reach voicemail will NOT call back. They call your competitor.
Quote Request FormMEDIUMNo easy way for people to request quotes outside business hours.
Portfolio / GalleryMEDIUMNo visual proof of your work quality.
Customer TestimonialsMEDIUMNo social proof on the website.
About Page / TeamMEDIUMPeople want to know who they're hiring.
FAQ SectionMEDIUMCommon questions unanswered = lost confidence.
Blog / ContentLONG TERMMissing long-tail keyword rankings for Cairns concreting searches.
Schema MarkupLONG TERMGoogle can't understand your site structure properly.
Click-to-Call (Mobile)MEDIUM90% of searches happen on mobile. One-tap calling is essential.

The Google Maps Gap

George, this is the single biggest issue we found. You have no Google Business Profile. Here's what that means:

46%
of all Google searches have local intent
0
times you show up in the Maps Pack for "concreter Cairns"
3-5x
more searches with an optimised Google Business Profile
$35K+
estimated revenue lost per year from missed calls alone

When someone in Cairns googles "concreter near me", the first thing they see is the Google Maps 3-Pack. If you're not there, you don't exist to them. Your competitors who ARE on Google Maps are taking every one of those jobs.

Setting up Google Business Profile is free. We'll do it for you as part of your onboarding — fully optimised with all your services, service areas, photos, and business hours.

Your Revenue Leak

Here's the maths on what missed calls and zero online presence are costing your business:

The "Busy Being Broke" Problem

You're a concreter. When you're pouring a slab or finishing a driveway, you can't answer the phone. But 80% of callers who hit voicemail will NOT leave a message — they hang up and call the next bloke on Google. If you're missing just 5 calls a week, and even 30% were real jobs...

MetricConservative Estimate
Missed calls per week (while on tools)5-10
Viable leads from those calls (30%)1.5 - 3 jobs/week
Average concrete job value$5,000 - $15,000
Average bunker project value$50,000+
Estimated annual revenue loss (missed calls only)$35,000 - $75,000+
Lost Google visibility (no Maps, no reviews)Incalculable

These aren't made-up numbers. Industry research shows Australian tradies lose over $126,000 per year on average from missed calls alone. For a high-ticket trade like yours (bunker projects at $50K+), one missed call could be worth more than your entire annual website cost.

LocalSearch vs AgileAdapt

Here's what you're getting now versus what we deliver — for the same $400/month.

What You Have Now
$400/mo

LocalSearch

  • Template website (6 pages)
  • SSL certificate
  • Basic hosting
  • 12-24 month contract lock-in
  • No CRM or lead management
  • No chatbot or live chat
  • No missed call text-back
  • No review automation
  • No Google Maps setup
  • No pipeline/lead tracking
  • No booking calendar
  • No SMS capabilities
  • No database reactivation
  • Proprietary platform (no ownership)
  • Limited support post-sale
What You Get With Us
$400/mo

AgileAdapt (TradiesVoice)

  • Modern, fast, mobile-first website
  • SSL + fast hosting + CDN
  • Google Business Profile setup
  • Missed Call Text-Back (MCTB)
  • Website Chatbot (24/7 lead capture)
  • Automated Review Requests
  • CRM + Lead Pipeline
  • Booking Calendar
  • SMS & Email Automation
  • Lead Form with Notifications
  • Callback Request System
  • Database Reactivation campaigns
  • Monthly performance reporting
  • No lock-in contracts. Month to month.
  • Dedicated support (Kinan, your guy)

Same price. 10x the value. No contract lock-in.

The 3 Outcomes That Matter

Everything we build is designed to deliver these three results.

Save Time
Stop chasing leads manually. The system texts missed callers automatically, the chatbot handles website enquiries 24/7, and reviews go out without you lifting a finger. You stay on the tools where you make money.
$
Make More Money
Capture every lead that comes in — missed calls, after-hours website visitors, Google searchers. One extra job a month pays for the entire system 10x over. Google Maps alone could double your inbound enquiries.
Build Capability
Get a proper business system: CRM, pipelines, automated follow-ups, review engine, and analytics. Scale from owner-operator to business owner. Systems run the business so you don't have to run everything manually.

The Full TradiesVoice Product Suite

Here's everything in your $400/month package — and what's coming next as we grow together.

Your Complete Business System

Professional Website Included

Modern, mobile-first website built for lead generation. Hero section with clear CTAs, service pages for each offering, location pages for Cairns/Port Douglas/Redlynch/Tablelands, portfolio gallery, FAQ section, and quote request forms. Designed to convert visitors into leads — not just sit there looking pretty.

Missed Call Text-Back (MCTB) Included

When you miss a call, the system automatically texts them within seconds: "G'day, this is Bunker FNQ. I'm currently on the tools and missed your call. How can I help?" This pauses their search and moves them to SMS — a channel you can manage between jobs. No more lost leads when you're pouring concrete.

Website Chatbot Included

A 24/7 chat widget on your website that captures visitor details, qualifies the lead (service needed, location, urgency), and moves the conversation to SMS so you never lose them even if they close the browser. Works after hours, weekends, holidays.

Automated Review System Included

After completing a job, the system automatically sends a review request via SMS: "Thanks for the business, mate. If you were happy with the work, would you mind leaving us a quick rating?" Happy customers go to Google. Unhappy ones go to a private feedback form. Build your 5-star reputation on autopilot.

CRM & Lead Pipeline Included

Every lead, every enquiry, every call — tracked in one place. See where each lead is in the pipeline: New Lead > Contacted > Quote Sent > Won/Lost. No more sticky notes. No more forgotten follow-ups. Know exactly who to call and when.

Booking Calendar Included

Online booking system where customers can schedule a quote consultation or site visit directly. Syncs with your phone. Sends automatic reminders so they don't no-show.

Google Business Profile Setup Week 1

We set up and fully optimise your Google Business Profile — services, service areas, business hours, photos, categories. This alone will get you showing up in the Maps Pack when people search "concreter Cairns".

SMS & Email Automation Included

Automated follow-up sequences for leads who enquire but don't book. Database reactivation campaigns to re-engage past customers with seasonal offers. All on autopilot.

AI Voice Receptionist Coming Soon

An AI-powered phone receptionist that answers calls when you can't, has a natural conversation with the caller, qualifies the lead, and books them into your calendar. Available 24/7. Speaks naturally. Coming to TradiesVoice in the next few months.

AI-Powered Review Replies Coming Soon

Automatically generates professional, personalised replies to every Google review you receive. Keeps your profile active and shows potential customers you care.

Your Competitive Advantage

Here's what makes Bunker FNQ unique — and how we'll amplify it.

Unique In FNQ

Underground Bunkers

Nobody else in Far North Queensland specialises in underground bunker construction. Cyclone shelters, wine cellars, security bunkers — this is your blue ocean. We'll build dedicated landing pages that dominate this search space.

High Value

$50K+ Projects

Bunker projects are high-ticket. One job from an improved online presence pays for your entire year of marketing. We'll create content targeting "underground bunker Cairns", "storm shelter FNQ", "wine cellar construction Queensland".

Broad Coverage

Cairns to Cooktown

You cover a 200km+ radius. We'll build location-specific pages for every major area: Cairns, Port Douglas, Redlynch, Mossman, Cooktown, Tablelands. Each one targets "concreter in [suburb]" searches.

Dual Offering

Specialty + General

Bunkers attract attention, general concreting pays the bills. We'll position both: premium branding for bunkers, reliable local concreter for slabs, driveways, and patios. Two revenue streams, one brand.

Your 90-Day Roadmap

Week 1-2: Foundation

1Set up Google Business Profile (all services, photos, hours)FREE
2Activate Missed Call Text-Back on your new numberDay 1
3Launch website chatbot (24/7 lead capture)Day 1
4Build new website (modern, mobile-first, conversion-optimised)Week 1
5Set up CRM pipeline + lead trackingWeek 1

Week 3-4: Reputation

6Activate automated review request workflowWeek 3
7Contact 20 past customers for Google Reviews (target: 10+ reviews)Week 3-4
8Add testimonials and portfolio to websiteWeek 4
9Optimise Google Business Profile with project photosWeek 4

Month 2-3: Growth

10Launch database reactivation campaign to past customersMonth 2
11Publish 5 cornerstone blog posts for SEOMonth 2
12Build additional location pages (10+ suburbs)Month 2-3
13Add schema markup for Google rich resultsMonth 3
14Review performance metrics and optimiseMonthly

What This Is Actually Worth

ComponentMarket Rate
Professional Website (design + hosting)$300-500/mo
CRM & Pipeline Management (GHL)$97-297/mo
Missed Call Text-Back System$97-197/mo
Website Chatbot (24/7)$29-97/mo
Review Automation Platform$99-279/mo
SMS & Email Marketing$49-149/mo
Google Business Profile Setup & Optimisation$300-500 (one-time)
Booking Calendar System$29-79/mo
Total Market Value (monthly)$700 - $1,600+/mo
Your Price$400/mo

Same price as your current website-only package. Everything included.

About Your Current Provider

LocalSearch has been around for 30+ years with around 295 employees. They're a legacy digital marketing company. Here's what the market says:

Common Complaints About LocalSearch

Contract lock-ins: 12-24 month contracts are standard. Hard to cancel.
Proprietary platform: You don't own your website. If you leave, you lose it.
Template approach: Cookie-cutter designs used across hundreds of businesses.
Limited post-sale support: Multiple Trustpilot complaints about poor service after signing.
No automation: Website is a static brochure. No lead capture, no CRM, no follow-up.

With AgileAdapt: No contracts. Month to month. You own your data. Direct access to your account manager (that's me, Kinan). And if you ever want to leave, we export everything for you. No questions asked.

Ready to Switch?

You're already paying $400/month. Keep the same budget, get 10x the value. Everything set up for you. No lock-in contracts.

$1,600+/mo total market value
$400/month

Website + MCTB + Chatbot + Reviews + CRM + Calendar + SMS + Google Maps Setup

No contracts. No lock-in. Cancel anytime.

About AgileAdapt

AgileAdapt is a digital business transformation partner for Australian trades and service businesses. We combine modern technology with real business understanding to help tradies stop losing money and start building systems that work while they're on the tools.

TradiesVoice is our product suite built specifically for Australian tradies — from websites and chatbots to AI voice agents and CRM automation. Every tool is designed around one principle: you should be making money, not chasing admin.

Contact:
Kinan
AgileAdapt | TradiesVoice
hello@agileadapt.com.au