VIDEO_ID: QPhyL-VaWEs
URL: https://www.youtube.com/watch?v=QPhyL-VaWEs
TIMESTAMP_FLAGGED: 3071
LANGUAGE: en
SNIPPET_COUNT: 1935
================================================================================
I make over $41,000 per month online just helping local business owners with one automation that is reviews. But a lot of that $41,000 in recurring income has been built a h 100red 200 maybe $300 a month at a time. And it's taken me years and it hasn't been easy. And the crazy thing is is that we've got over 700 plus business owners who pay us every single month, rave about us, and even ask us what else we can do. And for the longest time, I've turned them away cuz I wanted to keep the main thing the main thing. But I finally found the best way to turn those $100, $200 a month customers into $500 or $1,000 per month customers without having to make more SOPs or hire more employees or without more support. There's this tool that automates the entire process. You set it up once, it does the reporting. It does all the work without you having to do a thing. It's the closest thing to automated local SEO I've ever seen. I've heard about this tool for years now. I kept pushing it off, but eventually enough people in my community were talking about it that I sat down, met with the founder, he was legit, and I said, "I'll give it a I had a few conversations with our existing clients that were helping get reviews and it's been some of the easiest sales I've ever made. We've added over $1,000 in MR with a few texts and a few phone calls. So, I invited the founder into the community to show us his tool. We had over 90 people join this call and we walked through a toz how to set it up, how to sell it, and so much more. I hope you enjoy. Well, sweet. We already have over 60 people in here. Uh, this is great. I love to see all y'all on. Seeing some familiar faces in Yak. Good time. Good to see you, man. Long time no see. Um, awesome. Yeah, we got a lot of people loading up. Um, like I said, bonus points if you got if you got your camera on, we love to see that. Um, I am really excited about today. Um, this has been something that I guess honestly I should have known just been inevitable. Had a lot of people were like, "Finally, you're talking about this." So, um, uh, we Let's see. We got All right, 65. we'll go ahead and start um kind of talking about it. But um yeah, so basically y'all know that you know I used to do marketing agency um I used to do local SEO services. I used to do websites, all that sort of stuff. And then I was super overwhelmed because I was doing a lot of different things besides just SEO for lots of different people. And I was just, you know, kind of stuck in delivery all the time. Didn't have time to, you know, grow the business and work on the business. And so I was like completely overcorrect. I'm going to do one thing. We're just doing reviews. And I've done that for, you know, almost three years now. I've been like, I'm not selling anything else. And I've said no to people. And I've turned away people that knew, like, and trust me, that were willing to pay me money because I didn't want to deliver anything. I don't want to have to worry about the support. I don't want to have to worry about the reporting, the emails, the the all the stuff, right? And so, um, I've seen Merchant for a while now. U and and Justin here is going to talk more about it. But um today we're going to go over how you can upsell your existing clients um into basically an automated set it and forget it SEO service, right? Um and what you know what he'll show y'all is um is something that he's been working on for years, years and years. And he you know he has a background in growing SAS companies and he is you know he's been full-time on Merchant now for multiple years. and I've seen his ads, all the stuff, and I've just always kind of been like, I don't, you know, I'm not not going to pay attention to it. But eventually, I just had to eventually I had to bite the bullet and talk to him because there was people in the community talking about them. There's, you know, saying they're having great success with Merchant. There was, you know, it was all over my YouTube. I was getting their ads constantly. I don't know who does y'all's ads, Justin, but um, you know, I was getting all their stuff constantly. So, as soon as I talked to Justin, I was like, whoa, this is, um, this is actually really cool. And um this is something that I you know I should try out and you know I've gone to all these conferences in the last couple months bas and basically you hear these people making crazy amounts of money and all of them have something more expensive to sell like we sell stuff for for $100 to $300 a month right now and that takes you know a while to um that takes a while to kind of grow and so I was like all right this year maybe we'll offer an upsell and this kind of happened at the perfect time. So, I have made So, I've reached out to three of our existing clients about this. Two of them I've sold and set up already, and it didn't take long at all. It was like a five-minute phone call. One of them I didn't sell transparently. That was honestly on me. I kind of just kind of botched it cuz I was just trying to play around with it, and I didn't really know exactly how to package it. But, um, I'm super excited to have him on today. So, without further ado, um, Justin, what's up? How you doing? >> Hey guys, thanks for having me. First of all, I just want to say like it's an amazing moment for me to hear all this this these nice words, Clay, and to see you guys show up because, you know, in my mind, Paige and Merchant, like it's still a baby. It started as a side hustle for me about five years ago, only went full-time about two years ago. Um, so yeah, it's just amazing to uh to, you know, hear what you're saying and to be invited here. So, thank you. Yeah. >> Um, so yeah, I'm I'm happy to share kind of the way we view the world and what we've built and how we've helped hundreds of agencies, you know, take their first vacation uh because they didn't have like client work to fulfill. Um, but so that you know where where we came from, we started as a white label management service for agencies where we specialize in at the time GMBB, now it's Google Business Profiles. um where we specialize in just giving very high polished US-based Google business profile management services on behalf of agencies and that was pretty successful. Um within 2 years I think we were doing um we were managing around a thousand Google profiles for around 100 different agencies and we learned a lot in that process including like what are the things that just don't scale well where are the pain points for agencies and I think we were just very well positioned to then turn that service into a product. Um and so you know merchants the business page is the AI product that replaced our managed human-led uh service and we put out page only about 18 months ago uh after being in development with it for about a year. um and it got to a thousand Google business profiles under management within 6 months and now it's managing I believe around like 10,000 Google business profiles um with several hundred agencies you know powering that growth >> and so the way you can look at page isn't like software that you use to do your job better it's software that you put in place to manage your clients fully like set and forget walk away or maybe you or you have a VA go and approve content from time to time. And so I'm happy to share my screen and kind of walk through some of my favorite features. >> Yeah, let's do it. >> And and as they mentioned, this is like a a value ad upsell that you would offer um to your review only clients, right? It's something that agencies will typically um sell to an SMB depending on the the industry and we have like guides on pricing this per industry. Usually between like $400 and $800 a month. We know some that sell it for 1,200 a month and seriously just set and forget it. >> Yeah. Yeah. And I want to say one thing too. Um we're at the end just before I forget. At the end we will open up to Q&A. So go ahead if y'all want to you can definitely post stuff in the chat but at the end we'll open up to Q&A and y'all can you know absolutely uh bombard Justin with all your uh uh questions. >> Cool. Um it's worth mentioning right off the bat the whole thing is built to be white labeled. So in this tab you see it's branded as page page up here page logo over here ABC agency and the ABC agency logo and this is also on a different domain than this right so you can fully customize the colors the domain um the logo the email sender right like we never want small businesses to find out about us we want to work with agencies and so we do everything you could possibly do to make it so that your clients never know that we exist not only that that we exist but that you don't have a team of people actually doing all the work that Paige is doing. >> Yeah. >> So, most agencies sell this as like a service that they're doing. They don't say, "I'm I'm going to use, you know, this AI to automate it all." >> Yeah. >> So, >> okay. So, you see the logo ABC agency right here. >> Mhm. >> Cool. So, let me um let me walk you through um some of I think the important parts. So, to start, you can manage all of your clients in one place um so that it's all in just one easy account. I'm going to say uh view details and I want to show you how it works. So basically when you onboard a client, you tell it the keywords that are important and it'll help you figure out the right ones for the business. Uh you tell the important cities that they want to get customers from and then you set the tracking area and then from there it has the local SEO strategy. And so what we're looking at right now is um basically all of the settings for this profile and what they're doing and comparing it to the top 10% ranking profiles that page manages so that very easily you can see what all the reasons are. Quick interruption. I hope you're enjoying the webinar. Some great things are still to come. If you're interested in getting started in the best software on the planet with High Level, you can get an extended trial with the first link down below in the description and get access to all my goodies. And if you're interested in getting started to merchant, you can try a trial for $1 and you'll get access to my new course that's coming out about AI local SEO in the next couple months. Back to the video >> that that are stopping this profile from ranking higher, right? So when a client calls you and they ask for an update, you can say, you know, oh, none of your keywords in the last n or none of your reviews in the last 90 days had keywords in them, for example, or you know, you're not getting enough reviews or, you know, you've ran out of images 65 days ago, whatever it might be. And then when you're onboarding, it'll also go through every single step of the Google business profile, like the business description, the services, the service descriptions, the attributes, um, and suggest, uh, better versions of each one based on the SEO strategy and what we see working. Um, so it really walks through a complete optimization of the profile, uh, in the first like 60 seconds of onboarding a client. Um, which is something that used to take a senior SEO person here like 90 minutes to do per client. this, you're seriously done in like 2 minutes. >> Yeah. >> Um, also, whenever you on board a client, we're going to audit all of their old bad reviews and see if there's any reasons why they might be against Google's terms and conditions. And if they are, we have a team of people that'll go and flag them with Google. And we'll also tell you why you should flag it also. Um, because the more people that flag it for the same reason, the more likely it is to get taken down. And then also, if you didn't respond to any reviews, or rather your client didn't, it'll show the most recent five here with suggested review replies. So that's just like some quick housekeeping on the optimization flow of how to get a profile just in a better place within a minute or so of of you onboarding them. And then we get to the automation. So these are the things that page is going to be doing ongoing um to help your clients rank. And so um we take a very Google business profile first view of the world because that's really what's powering the majority of local searches and even AI results now. Right? Someone uh a couple weeks ago tested changing um their Google business profile website and phone number and then immediately searching chatbt and they found the catchbt pulled in the brand new number and website on the Google profile. So >> now we're talking about Google Maps, Google search, chatbt um and as soon as uh Apple and Google are done with this integration, it'll also be Siri and all Android phones. So pretty much everywhere that someone's looking for a local business, it's pulling from that Google business profile. >> So bunch of things that page can automate. We'll go through them pretty quickly. Um the first is getting images from your clients, right? This is probably like pulling teeth currently and if you run out, you need to pester your clients. Well, we made a very easy system to where uh your you can send your clients a link or rather Paige will send your clients a link when it's out of images or running low. They'll put in their password and then upload images and they can share this with their teammates um so that you know they can ask all their employees to take a photo today and then you'll just kind of crowdsource it when you're within your company. Um again it's all white labelled as yours. We also have integrations. So if you already have your clients giving you images through a um like a Google drive or a box or some other shared folder you can just connect that using web hook so that whenever they put the image wherever they're currently putting it page automatically gets it. And then we have some other integrations. But we don't just take the images and then upload them to Google first. We do some optimization of it. So this is a fake restaurant called RZ's Burgers that we created for testing. Um uh so if you say anything weird, it's because it's not a real business. And you here we renamed this image using their target keywords. We geo tagged the image for somewhere that they wanted to get customers from. and we wrote a metad description describing this image um and putting in their target keywords in it wherever possible. Right. So, we're optimizing these images and then we're dripping them onto the profile. >> Yeah. And I loved actually So, guys, I did some really deep digging into merchant and all this sort of stuff before. And I loved what I I saw you said something in a forum once. Somebody was like, "Google strips the data, you know, doesn't help rank or whatever." And you were like, "We can automate the process. I would rather do it." and it not, you know, I'd rather do it if it does maybe potentially matter because nobody can say for a fact whether it does or not. They can just run tests and you know, nothing's super conclusive nowadays. Um, so I'd rather do it automatically um with the chance that it might matter than not do it at all. And so um I thought that was really cool kind of approach that you're taking to it. >> Cool. Yeah, my my my thought here is like why be lazy, right? Like if if there's anything you can do to improve a ranking, you should do it. Um, so yeah, like we there's a bunch of things where I think we might do a little more than you might actually need to, but if it helps, you know, it's it's definitely worth worth that chance. >> Um, all right. So the next concept you're going to see throughout these automations is how often do you want page or whatever you call page to do an action. So in this case, it's dripping image onto their Google profile. If you leave it to trust page, that allows our data scientists to figure out um the best frequency to do each action. And then as we see changes in the Google algorithm and and what's performing best, we'll automatically adjust this for you. The alternative that you have is to set a custom setting. So maybe you promise your client you'll publish, you'll upload a new image every 5 days. You can set that or every day. But really, we suggest doing trust page because that allows us to, you know, do all that uh all that data science. So you guys don't really need to like guess or stay on top of the Google algorithms. The next one that we do now that we have images in here, and by the way, we pull 25 of your clients most recent Google images off their profile when they onboard so that we have starter content, right? That way you don't have to like wait for your clients to give you images because that'll take forever. >> Um, so then we use those images to create posts. And again, you can use our our trust page frequency to determine it or set custom. And then you can decide what kind of images do you want us to use? only the ones that you uploaded, ones that you uploaded, but if you run out of those, then ones from your Google business profile or if you run out of all those also, should we use AI to create images? Next is, do you want us to just use that image itself or do you want us to put their logo and a call to action text on them or should we um only do that for some of them? And you can customize what that call to action text is. Again, fake burger restaurant. I just wrote drool. [laughter] Um, [clears throat] for approvals, you know, this is really your comfort level with letting page uh set and forget itself. So, if you just trust it and you don't want to be involved at all, you just say no. That's what about 80% of agencies do. They set up a client and they just kind of walk away. Um, if you want to monitor the riskier ones, you might just say, I only want to approve AI ones or branded ones. Um, because that's where ones where we're modifying images. Um, and then you can approve it or someone on your team can approve it. or you could say, you know, my client is demanding that uh they approve it. So, you'll just put in your client's email address here and and ask them for the approval. And the really cool thing is that you don't need to train your clients on how to use this tool um or give them login credentials or anything like that. Whenever an email is sent to a client, it's done in a way that they just have to click a button in the email. It loads up a very simple landing page with the only action they need to take. Um and that way, like you don't have to start doing software support. Yeah. No, I love that. And two quick things on that. The emails aren't from some like weird email. You can connect your own email. So like if you want you or somebody on your team is the customer success manager or you're, you know, in touch with them. I for the clients I've set up, I just set up my clay@reviews.com email. And now when these emails are going out, they're going out clay@reviews.com and they just think it's me sending out these emails to them, right? And the second thing on that too is like like you're talking about with approval or not is that um just playing around with it already um I had instance when the 25 images you pulled from Google from the Google business profile uh some of those were already review posts so they already had like a review on it right and so it was like a it it would be a post that was like a photo but it was a review and the trust page or the train page up at the top was incredibly useful. I just went up there and said, "Hey, if it's already a review photo, don't use it." And it went and changed all the other photos automatically. I mean, it actually understood what happened. And so, I'm sure you're about to go into that, but it's basically like as you get customer feedback, you can just put it into train page and then train page does it and and doesn't make that mistake again, you know. >> Yep. So, so yeah, I'll talk about that now. Thanks. I I actually forgot. So, train page is um your way to customize everything that that it does. So, imagine a client messages you and says, "Hey, can you end all of my posts with #bestplumber in Chicago, right? You now need to uh write that down, make sure you or your VA always remembers and becomes a mess." Well, with page, for each of these content types, you can have different training notes um for it. So, for example, for posts, for us, we say your post should mention page, our AI powered fully automated Google's profile management software. Um, it should end with a call to action to get a free GMBB ranking audit. Um, you know, don't mention anything local. For review replies, you know, we get a lot of reviews for our profile pro product and people use the wrong spelling of it. So, this was us just saying, "Hey, if someone says two words, it's actually one word." You know, we told the kind of images we wanted to make if it's using AI for images. Um, and so, uh, so no, you can fully customize it based on whatever your clients are are asking for. And then also, Paige reads the website to get a really good understanding of the business and comes up with this this very long um, summary of the business. And that way everything that Paige writes for your client is like hypersp specific to them. something that it would seem like the owner or someone very intimate with the business wrote to the point where your clients are gonna sometimes be like, "Holy crap, like this guy really did his research." [laughter] Um, and and if it's if it's missing something that's important to your client, you can just go ahead and add it to this section and build this to be as long as as you want. And and you can also change pages personality. So, let's say you have a plumber and they wanted to be a little funny and talk very casually, you could you could do that. Um, or maybe it's a med spa and they, you know, they're really elegant. You would just change this over to talk a little fancier. Um, so you can fully customize the personality. And then down here, we can also send our post to um the major social media. So, Facebook, Instagram, and LinkedIn. And so, if you already have access to your client's pages, you just toggle it on and say connect or resc. Um, but if you don't have it yet, you can actually just click this invite link button and it's going to create a link that you can send to your um, client and it'll walk them through how to give access um, to the platform and it'll call it just uses I think marketing manager. It's not going to say page or whatever you call it. >> Um, and then you can choose to turn reviews into posts from time to time. So, um, again, this is a test account, so you're going to see some weird stuff. But here's an example of a branded one where, you know, it uses our logo, one of the call to actions, and then here it's it's, you know, talking about who we are, our keywords, and because I asked it to end them all by saying, "Get a free GMBB audit," it said, "Get your free GMBB audit." Right? Right? So, like it's listening to what we're saying >> and and it has complete context of what the image is so that it's talking about something in the post um that is shown in that image, right? So, um it's, you know, it's not going to show a dog and then talk about a cat. >> Love it. All right. Moving to the left of review. If not, send it again. And what this tool looks like that it brings them to, it's very mobile responsive. Um and you can configure these however you want. And basically um it's it helps getting SEO optimized reviews phenomenally because the next thing it does once you say excellent or good is it ask what did you like the most. I'm going to say the creativity and then it's going to write a review that uses the target keywords talking about how you know creative merchant is in this example and then as their customer they just need to say click and copy to go to Google and it's going to send them straight to Google in the uh in the leave a review box so that they just need to paste it in hit five stars and maybe you know change whatever they wanted to change in it and so this is super helpful to get SEO optimized reviews which is extremely important. >> Yeah. And that guys, that's what it um if you want if you're using SMS and stuff cuz right now y'all don't have SMS for review request, right? Um not yet for merchant. >> Uh no, that's probably a couple months away. >> Okay. Yeah. So, like you you have all your clients on High Level, you're doing the reviews through High Level and stuff, you can just use that link, that review link that they have. I know I have like my own filter page, whatever that I made, but y'all can use this link that merchant has, put that in um the custom value or put that in the trigger link, whichever one you're using. And um from there, you can get those, you know, AI SEO optimized reviews because having those keywords in the actual review is really valuable. Um and so and their AI responses u their AI reviews are are are pretty good. I I played around with it a lot. I I I honestly Justin I was thinking like okay after like I do like four or five of these they're all going to start sounding the same you know but they're actually really you know good and unique and I was like pretty impressed. So >> yeah thanks that one was a bunch of long nights trying to figure out how to make them not competitive. >> Yeah I was like these are going to be AI slop for sure but they're actually not. Oh. Um, and you know, I actually want to show something um that kind of talks about the importance of some of these features for those of you that that aren't like Google business profile management experts. So, a few months ago, we had our data scientists look at all of the different factors and settings that we're tracking and see which ones have the strongest correlation with being in the top 10% ranking profiles on page. um so we can figure out, okay, what's really moving the needle here um to get ranking so that we can double down on those features or if we don't have a feature for it yet, work on the feature that that tackles it. And so the larger these green bars are, the more correlated they are with being in the top 10% ranking profiles on the platform. And you can see um here pretty high up review comments in the last 180 days. So that's the percentage of reviews that had keywords in them in the last 180 days was one of the more significant um ranking factors. You you can you can rule out these because these aren't actually controllable by users. These are just like actions that people. >> So it's um yeah. So you can see there's a lot of different factors that come into play. Um a lot of them are review related. So comments and reviews. This one's total review count. You're right. That's the second highest. And like seriously, the number one thing that was correlated with being in the top 10% was active weeks on page. >> And the reason I think that was the case is because as you can see, there's tons of things that you need to do to rank higher. And just if you're doing it for a long time and consistently and well, Google is going to reward you. And I think that's like what we always knew with website SEO, but this really really like painted a a great picture. Um, and so to make this a little easier to see, um, this was the top five things that they found. Um, fifth most important, keyword rich reviews. Then rate of adding new Q&As. So big bummer that Google got rid of the Q&As's for this. Then it's media on Google business profile. So how many images are getting on the Google profile, which is why page is very serious about getting images. Then total number of reviews and active weeks on page. So >> yeah. Yeah, I love it. I hope like all y'all are seeing how well this couples with the review reactivation and the stuff that we're we're already kind of doing with the a lot of these clients that we're working with. Like if you're here and you're doing reputation management and you're getting people a crap ton of reviews, you you that that's part of that's the uphill battle right there. Now page is the easy part to take care of all the other factors because you saw you know that list of massive factors. They might not be as big as reviews, right? But when merchant and paige can just manage all of them and take them all off our plate and keep our customers happy and he's going to get into the account manager and reporting side here, which I think is amazing. I think it'll actually help. I think that's going to actually help us keep our review clients longer as well um for review harvest because we have this account manager and reporting thing. But I think they couple really well together um and definitely, you know, allow us to charge a lot more money. But sorry, I'll let you I'll let you continue. I'll quit interrupting. >> Thanks. All right, the next one is automate videos. And the reason that we did this is because we found that Google loves videos on the Google business profile and also businesses that publish YouTube videos also get a boost in on Google Maps and on their website. Um, so not only does posting videos to YouTube um help your Google business profile, but YouTube's the second largest search engine and local businesses don't publish videos because it's hard and agencies typically have to charge a lot of money for it, so they don't pay for it. Um, so we found that this was a very easy way to move a needle. And you know, if if you're a local pest control business in a small town and you put a video live on YouTube, you're probably going to get leads from that YouTube video because you're the only person that's going to show up in those in those results. And so what this does is creates videos and then publishes them to your Google business profile, YouTube, Instagram, Facebook, and LinkedIn. If your clients don't have a YouTube channel, create one for them. if you don't want to just create an agency channel and then direct all of your clients videos to that channel because the way that we write the video descriptions is so that it's bringing that SEO juice to their website and Google business profile. I'll show you what I mean in a second. Again, you can choose uh who approves it. You can set um like the the um thumbnail text, the ending call to action, and you can also pick between a bunch of voiceovers for the video that are going to like narrate what's happening. And again, you you can train it to do whatever you want. I trained it for testing um to sound like an Eminem song. So, when I hit play, if you guys are able to hear it, if you think it's a weird scripted video, that's why it's cuz I uh like to random things. But you can see here in the YouTube video description, you know, we're referencing their Google Maps location. If they have a website, this fake business doesn't. Um there would be a link to their website, their phone number, um their address. So yeah, really really just getting the SEO juice everywhere. And so I I'll hit play and Clay, if you can put your thumb up if you can hear me. Um, so I know. >> Okay, cool. >> Yo, step into RZ's Burgers where mouthwatering magic hits the grill and the flavors leave you thrilled. Picture this. Juicy patties, fresh toppings, all stacked tall like LA's skyline, calling your taste buds home. Craving a late night bite or just the best burger fix? Dial us up and we'll deliver the goods straight to your door. Why settle for ordinary when Rizzy's got extraordinary stacked between buns? Bite into greatness, Los Angeles. Hungry yet? Call for info. We got you covered with that burger vibe you can't deny. >> My mouth is watering. My mouth is watering. No. And I and I actually I told both the clients that I sold about this and they were like, "What? YouTube videos?" And I was just pretty clear. I mean, obviously, we're doing this for the SEO. We're doing this to show Google. We're doing all this stuff. And I just told her that, hey, these aren't like short documentary films about how amazing your business are. Like these are slideshows, voice overed, but like the purpose of these videos is for you to be found on Google and, you know, get more leads and stuff like that. And they all totally understand. And I think, you know, it's it's cool. You can just slap that together. And it's all edit. It's all totally customizable with y'all's little editing feature, right? >> Yeah. So, if it puts something together that you don't love, you can um hit this pencil. You can remove images, add new ones, change the text at the beginning and the end. You can also change the voice over script and it'll just go and redo it all. Um, but again, yeah, these aren't these aren't masterpieces um yet. We have some plans though. Um, >> really helpful for SEO and one of those things that like agencies just don't do because it's a huge pain in the butt >> for sure. >> Okay, website and AI SEO. So, um, we got into website and AI SEO a couple months ago and we're already getting some very great feedback about this. So, to start, let's talk about the LLM side. LLM's learn best by looking at website schema and FAQ style content on the business's website. Um, because most of the time when you ask a question about businesses, it's actually just reading the website schema of the top 100 or so websites. It's not actually going to each website, reading it all, and then digesting it, right? So, so we went about it in in two ways. One, we want to make sure that if it does digest the website, it has all the information that it needs. So, we have a FAQ widget where page will create questions um initially to to build this out and then add new ones over time. And you put this widget on your client's website and you can style it, you know, however you or they want. Um, and this will just educate all the LLMs on, you know, everything that it needs to know about the business. And then you just, you know, put this code on once and it'll just add the Q&As as it goes with a fixed height. So it's not just going to create an infinite scroll. The next thing that we did was built out structured schema markup. And so because we know so much about these businesses, right, because we read the website, we have all the Google business profile data. Um we're able to create like extremely rich schema markup that you can put on your client's website. Um so like this is more than more detailed than like you know most people would ever take the time to do. Um and you just copy that uh and put it on the head section. And then lastly for AI, we also have citations, which I'll go in into more detail in a second, but um I'm a firm believer that we have the best citations tool in the world because if you guys have ever done citations before, you know that you have to do a ton of data entry um and then make sure your clients don't change things on Google. Well, we do it differently. We just take all the optimized information that we know is optimized because by the time you get here, page has optimized it and then we send it to all the other major directories. Um, and as changes are made on Google by users or your client or you or page, we'll send that information to all the other directories that support those pieces of data. So, um, yeah, and we just charge $20 a month for agencies uh, for that. >> So, you install these two codes and you're good to go. We have an update coming out soon that'll also tell you u it'll audit their websit's um homepage title metad description H1 and then suggestions for how you should change those to match your your local SEO strategy. >> Nice. That's huge. >> Um okay, let's talk about account manager. So, when we were doing this service um by hand, there were some things that made it so that clients would basically fail because we just couldn't at scale stay on top of them enough to make sure that we had images and they were getting reviews and using different features and asking them for updates about their business. And so, when we built Page, we really sat down to think like what are all the things that we wish we could do more of but just it's impossible to do by hand. And so, I'll show you what we came up with. This first one I call what's new or what's up because it'll email whoever you ask. So you put in your client's email here. It'll ask them every 25 days or 10 days, whatever you set here, hey, what's new with your business? And it'll bring them to a little form that they can hit a button with like a category and then some text. And then it's page is going to take that and then within a minute it's going to write a post about whatever they just said. And then it's going to ask you to approve it. That way you can check in with your client regularly for updates, make sure that you're holding their hand more, giving them the attention they might want, and then create content almost immediately to publish it. Um, and then I think if you approve it, we put like a 30-minut delay on it before it goes out so that it doesn't look so automated. But anyway, so that's that's what we call what's up. The next is if there's a task you're to complete. So, um, this is like things that you might want to know as the agency in charge. If they're not getting enough reviews, have this go to your client. If they go five days without a review, they're going to get an email. Hey, John, it's been five days since your last review. Reviews are really important for XYZ reason. Here's your review link. Here are some ideas to get reviews. Please go get it. Five days go by and they don't have a review. Hey, John, it's been 10 days since your last review now, you know, and just keeps building over time. Um, if they get a if they get more than four or five star reviews in a 7-day period, you can thank them. If they give you six months worth of images, you can thank them. So, we're not only scolding them when they're not doing stuff, we're also like trying to layer in compliments. Uh, if Google or someone deletes all the services off their Google business profile, you can get an alert. Same if like their hours change or their website changes or, you know, any information on the Google profile. If it gets changed, you can get notified. If they're running low on images, so they have fewer than five uh days worth of images left, it can notify them. Hey, John, here's your image upload link and your password. Please provide images as soon as possible. um you know, here are some ideas for images. And then this one right here, weekly summary of automations. This is one of the most powerful ones that we have that really helps reduce churn because it's going to email your client every week and say, you know, hey Susie, here are the things I did last week and then it's going to itemize them like I published a post 5 days ago. 4 days ago I uploaded image. 3 days ago I replied to a review. Two days ago I replied to a review. One day ago I updated 48 directories. and here are the things I'm going to do next week. And it's going to be like publish a post, publish a video, send you a, right? Like it's going to just keep them updated of everything you're doing. And all of those are clickable. So if they want to click on the published post, they can see the actual post that you published. >> That's huge. Yeah. I think we've talked about this before, guys, and you were saying it earlier about how people don't sell it as a software. If you emphasize the software, people expect to pay less. If you emphasize the service, people expect to pay more. And so all of this is allowing a software to basically act exactly like a service and communicate like a service as well. Um, and that's why like, you know, if you keep when when customers are paying you um, you know, whether it's $500 or $1,000 a month, um, and if you're not communicating with them, telling what you're doing, they feel like you're just sitting back and collecting a check, right? And so if you're keeping them in the loop every single week saying, "Hey, here's the five things we did this week. Here's the five things next week." It makes them feel like, you know, less like you're sitting back and just collecting a check. You know, luckily, Paige does make it feel a little bit like we're sitting back and just collecting a check. [cough] All right, so um for reports, Paige will also send out reports on a regular basis. Um there's a bunch of settings here. um we don't have to dig into them all, but what the reports end up looking like um are this where there's a bunch of different sections on top. If a client ever says, "Hey, when's my next report?" You just come straight here and you can tell them. You can also buy more on demand reporting credits if like you want to do them more frequently or on demand. But um and you can control which of these boxes appear and don't appear. So here we're looking at the leads since they started with us. um what that's worth, who the top competitor is, and how many people in their area are searching for their type of business, and how much that means in revenue if they were to get like every single one. We had the metrics from Google Maps and Google search, all the actions that were completed in this time frame. And again, you like they can click on all of these and see exactly what was done. That one. Uh, and then here we have the heat maps for the keywords. And again, remember this is a fake business, so don't expect much burger. >> Um, it's actually ranking number two in the middle of Los Angeles. [laughter] >> Um, and then here you can see under the keywords, we also check the rankings on all the major AI platforms. So, ChachiT, Gemini, Grock, Llama, and Perplexity. And so for this keyword, cheeseburgers, if you were to search for the LLM version of that, like where can I find cheeseburgers in Los Angeles, believe it or not, RZ's burger actually showed up number five. [clears throat] So, um, so yeah, so it'll do this for all of your target keywords. Some other things I just want to show you real fast and then we can open up to Q&As's is the term prevention screen. So let's say you have a 100 clients on page now. You set and forget it. You don't really keep in touch with them. Um, what you could do is come in here from time to time and just look at the ones that you think are more or that Paige thinks are more likely to churn based on how active or inactive they are. >> So, for example, RZ's Burgers, we can see they were onboarded less than 90 days ago, which we see as a a risk because the clients aren't really that stable in the first 90 days from what we can tell. >> It's been 78 days since they've had a review and none of them have keywords in them. um and they have no images in the queue and they've neglected those emails asking for more images now for 64 days. Right? So, this is a scenario where okay, this is a very disengaged client. Let's get them on the phone. Let's talk to them about ways we can improve things. And if you want to see those ways to improve things, you just click on the suggestions and it'll bring you back to that optimization area um where it can tell you, you know, everything that you should do to to ramp up this uh this campaign. Love it. Love it. >> There's other things in here that I don't know might or might not be worth reviewing like all the white label stuff that you can do. Basically, you can white label the entire thing, including our GP audit tool. We have some integrations. You can create users if you wanted to. Um, and then like Clay mentioned, you can have these go from your own email address rather than our gray label sender. And you can fully customize all of these um all of these emails that go out to your clients. So, every single one of those AI alerts or account manager alerts, um, you can fully customize with your branding, your own wording, you know, whatever you want. >> Love it. Love it. That's awesome. Um, sweet. Sweet. Well, do you want to open up to Q&A real quick? You want you got any anything else you want to cover? >> Um, yeah. No, I think I think it's good to to open up. I think I think Clay, it's it's worth mentioning that, you know, a lot of agencies do start with their foot in the door with reviews and then they they can layer on now they have the trust with the review clients. You know, let me let me work on your overall local marketing strategy. What are you doing for your Google business profile? You know, educate them on the importance of the Google business profile and then uh and then go in for the sale. That's the thing. >> For sure. >> For sure. For sure. Yeah. And guys, if you're like what I'm going to do right now is that I am currently figuring out what's going to be the best way for us to upsell all of our existing um all of our existing review harvest clients, right? So, um how are we going to upsell them? How are we going to add a bunch of MR and how are we going to integrate that into merchant? And what I'm going to do in the next probably two to three months is I'm going to record the sales calls I do with these existing customers. I'm going to record any onboarding calls we do if we do them. I'm gonna record all the training that I give to my VA to him let him take this over. I'm going to give y'all the templates of how we reach out to people, our existing customers and new customers. And then I'm also going to test um using this as a front-end offer for a little bit higher, maybe $500,000, and then maybe downselling reviews and then going back up to upsell them later. And basically, I'll put that together in funnel with ads, and I'll also kind of document that whole thing. So, if you want access to that totally for free, I'm going to paste my link down below. This is my merchant referral, you know, affiliate link. I I get compensated if you sign up with it. But, if you sign up with that link, um I'll make sure that you get access to that uh course and, you know, training that I put together. It probably will come with some coaching calls. I will probably do, you know, add a coaching call weekly um specifically for upsells and local SEO stuff. And so, if you want that, feel free to uh use that link there. Uh if not, you can pay full price for the course when it comes out. Um, but with that with that being said, um, let's go ahead and dive into some Q&A. So, um, you can raise your hand just like the way you know way we always do in Zoom. Um, raise your hand if you click on react down at the bottom. You raise your hand. It's going to stay there and you can also place in the chat. We'll try to kind of go back and forth between the two. Um, but we will start with um, hands that have been raised and then we will kind of go through. So, I think Ryan, I think we got you first. Um, Ryan, what's up? Hi guys. Um that was that was awesome like really really cool software. Um my question was about the email deliverability on merchant. So obviously you can send the emails out um via your own email address. Do you guys have any data on like what the deliverability is like for uh the email sent from merchant? Um, we have a very high, surprisingly high I would say good deliverability rate. Uh, where I don't know the last time we heard, oh, I wasn't receiving the email about not getting reviews. Um, and then I think because we do spread the love and agencies connected up to their own Google accounts, um, which already have like a working relationship with their client's email, I think it it just delivers extremely well. And then and then on the flip on the other side for the review requests, your client's review request emails will also hit their customers inboxes if you connect up their own email because they too have that working email relationship because they most likely went back and forth while like scheduling the service. >> Love it. Love it. Yeah. And like I said, >> the emails are coming from my email and then also the other ones like they're very personable emails so people will respond and engage with them. So, like I said, I would imagine that y'all's durability is amazing. Um, awesome. Cool. Cool. Uh, next person with their hand raised is Eric. What's up, Eric? Go ahead. >> Hey, guys. Thank you. Um, do you hear me? >> Yep. >> Okay, great. Uh, I was wondering, um, does this uh totally replace regular SEO? I've got a client that has regular SEO. He's paying a certain amount. It would, uh, all these great features. Um, but does it totally replace traditional SEO? >> I have a pretty strong opinion on on this one. Uh, if you could imagine where when when the vast majority of people are looking for a local business, well, it depends. What kind of business is this? >> Solar >> solar like solar installation. >> Yeah. Uhhuh. So, so the vast majority of people when they're looking for a local business, you know, solar installation included, they're going to end up on a Google Maps result, whether it's the map pack or Google Maps directly, and then they're going to click over to the website. And so, I think it's important that their website is beautiful, but if you were to look for solar installation companies in Los Angeles in Google search, I mean, we can do a live example here. I'm going to guess that the first three options are going to be like large aggregator companies like the like the Yelps of the world and then under that will be the websites and given about 85% of people are clicking on the map pack like that means there and then about 4% of people on the ads that means there's only about 11 to 12% of people that are even clicking on the websites and then two of the top three are usually like Yelp or Angie's which means that you're really you're really optimizing for like 2% % of the potential people if you're really going for a website SEO for a local business um beyond the foundations like every website should have the schema a good title tag good metad description good H1 on the homepage and if you have those things done I would consider the website optim like SEO like done optimized >> yeah and Justin it sounds like I mean the main the main things that you'd want to do on the the main thing that that that y'all want to do on a website for traditional SEO is just the stuff that's going to help the Google business profile rank, right? It's like the title tags and the schema and all that sort of stuff. Um cuz I actually on one of the two sales calls that I had just on the phone, I had somebody tell me that they were working spending a lot of money with an SEO company and they weren't anywhere to be found on the Google map pack, but their SEO company was like, "Oh, no, but just scroll past that. You can see you're like the second one. Your your website's like the second one there." And he's like, "I don't care. I want to be here. That's where everybody that's where all the traffic's going." And so yeah, that whole just let me rank organically beneath the map pack. Yeah, that's overrated. >> Yeah. And um you know, we've contemplated putting in like backlinking services where SEOs can like swap back links with each other for local businesses. And I mean, we could put live and automated blog service in a week, but I just don't believe in these things for local businesses. So So yeah, I don't I don't think it's worth it. >> Nice. Nice. >> What's schema? You've mentioned schema a couple times. Sorry to interrupt, but what is email? >> Yeah, it's it's I look at it like the DNA of a business in the format that Google and LLM will recognize and understand. So, it's basically like the definition of what's business name, what's their logo, what are their hours, where are they located, what's their phone, what's their business category, but not their Google business category. A category that schema.org has, which they don't, >> they're not one to one, you know. What's their online reviews? what are their social links? What are they the same as? Like there's a lot of these these things that are kind of annoying to build yourself. But um but like that basically educates Google and and LLMs very easily on on what the business is all about. >> Thank you. >> Love it. Love it. Um yeah, we had some questions about pricing and then you know adding a bunch of businesses and bulk pricing and stuff like that. Do you want to touch on that? >> Yeah, sure. I wish I brought in someone here that handles pricing. We do have agency pricing available. I can't remember if it starts at five or 10 clients, but if you um if if you start a page trial and then get in touch in the live chat, um they'll they'll connect you with someone that can answer that. >> Nice. Nice. >> I focus largely on like the SEO side and the uh like the product building. >> Yeah. Got it. Love it. Love it. Um Eric, I still I see you still have your hand raised. Do you have another question, Eric, or that just >> Oh, no. Uh, sorry I didn't complete the button to lower the hand. Sorry. >> That's all good. All good. >> Cool. Cool. >> All right. So >> is um is $99 a month per Google business profile and then that comes down um as you add more and again you're marking that up to like $400 $800 a month. >> Nice, nice, nice. Love it. Um yeah, we have Milo has his hand raised and then and Jonah as well and then I also have a question. I'm gonna use a trump card real real quick because I know people are probably gonna have to go. So, real quick before uh before we go get to Milo and Jenna, which we will. Um Justin, how do you think about communicating this to local business owners? Because um and this is something that I've just kind of been mulling over and I'm sure I can figure it out. I know you said you're more on the product building side. Um, but for me that when I've done it, I've I've kind of got trapped into the whole like feature speak of like, oh, it does this and this and this and this without like really talking about like the outcome of like, hey, you know, not selling it. Well, so do you have a do you have a way that you recommend like, you know, >> pitching it um to help business owners conceptualize the value of writing or >> Yeah. And you know, it's funny because when when I first started the business, people were kind of like, GMBB what? Like why is this important? And so my and and and we haven't even come that far from that given how important it is. Like it's amazing that this isn't everyone's top priority. >> Yeah. >> So so I think it's an education game to explain just how important it is. So >> um so here's an example. Plumbers Los Angeles um home service providers just so you know that's like the top tier or the top category of businesses on page. It supports anything you can think of. But um but anyway, so what I would do is educate people that 2 to 4% of people are clicking on one of these ads, right? That's nothing. You're not going to hit everybody. >> Are the Oh, sorry. Wait, let me mute everybody. Sorry. Go ahead. >> Yep. So, uh so, so call it 4% of people max are clicking on one of these these ads here. So, that's not how you're going to get in front of people. 85% of people are going to click on one of the top three organic results or uh this more businesses uh option. >> And then down here, you know, we have Angie's taking the first website spot and then we have some one local and then these guys are huge, I believe. >> Yeah. Um, and this is only about 11% of people. And so, so really where the line share of people are searching for local businesses is in the map pack and on Google maps. And the difference in clicks that each of these positions get is massive. We have a we have a document that goes over this um in our partner hub. Just load this real fast. Yeah. Yeah, and that's one thing while it's loading. We didn't touch on um you can pay a little bit extra a month to be like part of the agency program where you get discounts on a lot of their stuff and you get access to some special tools to make onboarding easy like sending them a link to connect their GBP and stuff like that which is pretty cool which is what I've used both times to onboard people. Cool. And and so um so this chart I think is very powerful. Basically these numbers are showing the percentage of clicks that these businesses will get based on their ranking. So the number one person is getting 30% of the clicks. Number two person is getting 20. Three is 15. That means if you go from let's say number eight which is 3% to number four which is 10% you're more than tripling your calls. >> Like that's a massive improvement. If you go from not really ranking let's say number seven >> to number two that's a 5x in the number of calls getting like these are there's no other way you can get such an order of magnitude improvement in terms of like lead flow. And so educating that 85% of people are buying off a Google business profile and like you being number five is cool, but if we can just get you to number three, we're going to almost double the number of customers you're getting. >> For sure. For sure. No, I love it. That's a really cool uh little graph to look at. And plus, if we're doing our job right with Review Harvest, us or anybody else helping people get reviews, um they're they should have a great clickthrough rate if they're dominating their area on reviews. even if they're, you know, number three out of the top three, if they got more reviews than one and two, they're more likely to get that click. And so that's really, um, once again, it couples really well with the review automation services. Um, sweet. Awesome. Well, uh, let's get to Milos and then we'll do Jonah and Sean. Milos, what's up? >> Hey, this is Sean. You got me here? Can you hear me? >> Uh, hey, we got Sean, I got you. I hear you. But Milos was first. So, we're gonna go Milo first and we'll totally get to you, Sean. >> You got it. Thanks. Yes sir. >> Okay. Hey guys, this was awesome. I really like the product and the service and stuff. So, uh, is it possible to sell first before we sign up to your service? Meaning like can you provide us with the outreach script and the sales script before we sign up to merchant? >> Um, so yeah, actually there's nothing to pay us for until you have a client ready for it. So, [clears throat] I think um Clay might have Yeah, Clay Clay sold it before actually having an account. >> I did. Yeah, I sold it. And then it's a $1 trial for three days, too. So, if you know you got just pitch people before your sales call, before talk to them, start the $1 free trial. You'll get access to all their little goodies. Um I think but >> and and it's also worth mentioning because you're asking about uh calling. We also put this live. It's in beta right now, but it's getting some really good feedback. We call it SAM. It basically will give you leads to call every day and like details about those leads that are helpful to sell them a local marketing service. Um, and like you know there's some people that have put really good scripts in here that you can uh follow along with. Um, yep. Basically to learn how to how to sell this kind of service and and get leads. Um, so I would check that out also. That one there's a free tier and then if you're a merchant uh agency partner, you also get a free um like like higher tier with more leads. >> Awesome. Justin, is there something of a competition with that that you want? >> So, um, [clears throat] we haven't announced this yet. Uh, so >> little sneak peek for y'all. So, stay around. >> If you're a sales rep or you are making cold calls and your script looks like this one, then you are going to love this video. Let's be honest. >> Okay. [laughter] So, um, so in the month of February, and this is the first time I'm telling people about it. Can you hear me? >> Yeah, I got you now. Okay. >> I lost your screen, though. >> Okay. All right. Let's just turn off. Um, all right. So, in the month of February, we're running an agency sales challenge where what we're going to do is we're giving away over $10,000 to agencies that can get the highest number of new clients per month using both our SAM tool to sell the clients and then page to automate them. And so, um, I'll share all the details about how to participate in that. >> Um, um, hopefully in the next day or two, but if you're if you're thinking about growing, uh, February, just know that you should block like an hour or two for cold calling. Um, uh, and, uh, yeah, maybe you can get paid. >> Awesome. Love it. Love it. Love it. Love it. Um, okay. Great. Um, Mil, does that answer your question? Miles, you good there? Awesome. Sweet. All right, Jonah, what's up? >> Yeah, sweet. Thanks. Uh, good presentation. Uh, quick question. Just want to understand how you handle and if the system's capable of multilocation businesses. >> Yeah, we have tons of like larger franchises that agencies have sold. Um, and the the common the common like push back that agencies will get with this is that like larger franchises and multilocation companies think that you can consolidate a lot of the work. So like send the same post everywhere to save money. But it's really an education piece to tell them that Google knows if you reuse the same post, if you're uploading the same image everywhere, right? Every location needs their own reviews. And so you really need to sell it to them as every single location is going to have its own unique strategy. Um, and so you know they need to pay you for every location, but we have tons of franchises and multilocation companies using page. >> Right on. And does that somehow do they need to double up on the photo upload, double up on the content, or is the the system damic enough to be able to um reuse images, reuse con like not not be doing the same post, but reusing some of the content. >> Um, so we don't want to reuse any of the images because Google will notice that. So instead, each of the location managers will be given their own image upload links so that they can provide their own unique images. Um like that's what's going to be best for their SEO. >> Okay. Thanks. >> Yep. And if you wanted to, let's say they fought you really hard and were like, "No, we only want to maintain one set of images," then what you could do is just give them a Google Drive and then use the web hook to send them to all the businesses inside. >> Yeah. Nice. Nice. Love it. Uh, love it. All right, Sean, what's up? >> Now I'm unmuted. All right. Hey, great Clay. Hi, Justin. Awesome. I I want to agree wholeheartedly on the map pack. Um, I do have an agency and we're looking for, you know, other tools and when Clay mentioned this, it looked great. I saw the video you posted earlier today and I agree. We also have a rank and rent, you know, set up. So, I have a lot of my own website. So, I hope people move past the map pack. But what we've realized what we've realized is that hey a lot of people do hit the map pack. So now we offer services for you know Google ads and managing that GMBB. Um so my question is what if our clients go to you directly? What's going to happen then with pricing? How does that work? Do you only work with agencies or how do you keep our clients from going to you saying hey oh by the way it's only 99 bucks a month and I'm pitching it out at 800. >> Yep. So we don't market to SMBs. Everything that we do is targeted to agencies and we've spent so much effort and time architecting the platform to never break the white label. Um, so like it would be very difficult for someone track to us. Yeah, >> that's it. Simple. Great. Thank you. >> Yeah. And I'll attest to that. Go ahead, Justin. Sorry. >> Yeah. I just want to add the other thing to it is it's in our pricing model, too. I would rather support you and you have 50 clients than those 50 clients come to me and pay me the same amount. But now I need an extra support. >> 100%. 100. That's what that's what I was going to say like what one um it's very clear to me when I'm onboarding people that it's built for agencies not for local businesses. And two because it has client verbiage everywhere. And then two, um, as with Review Harvest building out software, I would much rather work with one agency that's bringing me 500 customers than, uh, then have to work with 500 different customers directly. And so, um, yeah, no, I think I think I think that's a good answer to that question there. Um, Edward, what's up? >> Hey, good evening. Thank you. Great presentation. Really interesting. And thanks, Khal, for bringing it to us. Um, as far as a time frame when we're discussing this with uh the client, how fast can we say we're going to move them from say the bottom of the page or from page two and oblivion? Any any thoughts on that? I know you can't guarantee anything. >> Yep. Uh, businesses are like snowflakes. What I will say is like across the board the way that we promote it and we have a whole like knowledge base on this based off our data is that the first 90 days Google is kind of recal or is like uh like they haven't really updated their knowledge of the business yet because you only started doing certain things and then like around like the third to fourth month is when they've they've like recalibrated and you're starting to see some traction like month like end of month three into four and then five and then month six is usually just a steady climb from there, but the first like 60 days it's kind of like bumbling around. The only difference there is that well the if the business profile is not optimized at all yet then like sometimes we have just unbelievable first 30 days because we took a horribly optimized profile to be extremely optimized and the owners did a great job getting you images and getting reviews and Google just rewards them quickly. Like that is that is good. On the flip side, you might get a business that's already ranking in the top one or two in a large area and then like they're gonna have like a rocky first two to three months because like they're already doing very well. You can't make that many changes and so like once you're in the top one like you can't really go anymore. And so, um, so yeah, like the best clients in my mind are the ones that haven't done really anything, but they're eager to get reviews, um, and willing to provide images, which I think you guys as review experts um, you know, you're going to naturally find those people. >> Yeah. And my and my clients that, um, the one that Justin, you like, they're doing very well, but a lot Sorry, can y'all hear me? Now >> you're back. Testing testing. Okay, cool. Anyways, I was just saying those types of business owners that are number one. Um, for me, I just sold it to him like, "Hey, don't you want to like stay number one? Like, you've done all this work to get here. Let's just make sure we're let's just make sure we're do we're not, like you said earlier, not being lazy. Um, and we're we're maintaining our position and kind of holding our ground there. I I even like if they're competitive, I say, you know, you're up 17 in the third quarter. You know, you don't want to punt. You want to put your neck put your foot on their neck and and knock them out. Like, come on now." Um, and that worked for them at least. But anyways, um, awesome, cool, cool. And then also one thing I was say about it too is like when we're doing the review reactivation and we're getting them a whole bunch of reviews and then we're putting merchant in, they're going to see some sort of improvement regardless because we got them all those reviews in the first month or two, right? Um and so that's going to happen pretty quickly as well, which will really help to boost merchant because y'all y'all see it. You know, if when you take somebody from 74 reviews to 250 reviews in three months, like they're going to notice it. Um so love it. Um Ronnie, what's up? Go ahead. >> Uh yes. Well, thank you much for the presentation, Justin, and uh Clay for hosting it, bringing it to our attention. My question is about proximity. Um what can you tell us about um your service? How we improved proximity? What can we expect? >> I know that it's different from market to market and from business to business. >> Yep. So, there were two updates last year which luckily were passed and so you guys don't have to deal with. Um, one made it so that near me keywords stopped ranking from that far away. And then a couple months later, they made it so that all keywords kind of shrunk in terms of how well you were able to rank. But on the bright side, it meant that your clients were then able to capture a little more since further away businesses were capturing less of their territory. But um, but anyway, so so hopefully they're no longer shrinking these uh ranking radiuses, but it's very much dependent on the type of business and where they're located. Um, so if you're a flower shop in Chicago or New York City, you know, I I think there's more flower shops in New York than in all of Canada. Um, [laughter] so so like most likely you're going to have to stick it to like a one by one mile radius. Um, because realistically you're like, you know, what are the odds you're going to be in the top 20 off the bat? um when you have 200 competitors uh in in those couple blocks, but if you're a a sculptor in Montana, you can probably do it for like a 100 mile by 100 mile radius and you'll rank okay. So, I think, you know, you just have to take in mind the um the the type of city that they're in um and the type of business. And I mean, gone are the days where like any service can promise, I'm going to rank you 10 miles by 10 miles or 20 miles by 20 miles if you pay me more. Um, Google just doesn't operate that way anymore. >> Yeah. Yeah. So, what is the kind of what can we tell our customers? >> Get another Google business profile. I'm just kidding. [laughter] >> Yeah. What we see is that um it's like anywhere within a 30 minute commute to the business is what's considered reasonable. Um if it's more than 30 minutes, then to Clay's point, get another Google business profile in that city. Um but yeah, like Google's not going to rank you for more than like, you know, like an hour away, unless you're super rare of a business and you know, you're the only one they can show. >> Yeah. Yeah. All right. Thank you very much. >> Awesome. Sweet. Well guys, this was great. Um, what I'm going to do is I'm going to post this recording. Um, we'll have uh all the links for uh merchant um on this recording and in the community as well. Um you'll have a lot more content from me coming out about um how we're upselling this and how how it's all going. But um like I said, I really appreciate y'all hopping on. Um Justin, uh they want to connect with you on Instagram or something. What's the best place to I know y'all have a YouTube channel. What's the best place to find y'all? Yeah, YouTube or um LinkedIn. Uh just shoot us an email. Yeah, happy to connect however you guys want. >> Love it. Love it. Really good. Guys, like I said, I'll be putting out a lot of content around this and of course, so if you want to get started with that link that I pasted in the chat or it's in the school community, uh feel free. You'll get access to that link for you'll access that community for free. And uh yeah, I hope you all have a wonderful wonderful Wednesday. Justin, thanks so much for hopping on. I'm going to give you a round of applause. Everyone else as well. Yeah, we got it. We got it going around. Um, thanks so much. You did a great job. Uh, y'all have a wonderful day and I'll see you all soon. Peace. Thank you.