statement: VoiceAIWrapper serves as the primary abstraction layer to prevent vendor lock-in between Vapi and Retell.

source: Architectural Requirement


statement: All outbound campaigns must be triggered via the Lead Management API (/add-contacts) to enable instant speed-to-lead.

source: Operational Priority


statement: GHL outcomes must be mapped to Custom Fields to enable 'Reputation Rocket' logic (Gate 3 verification).

source: Reliability Standard


statement: VoiceAIWrapper is the 'Voice Orchestrator' in the Genesis architecture, sitting between GHL and Voice Providers.

source: System Topology


statement: The Lead Operations Manager must proactively identify and requisition missing API keys (Telnyx, VoiceAIWrapper, etc.).

source: Proactive Requisition Protocol


statement: If resources are unavailable, the system must pivot to parallel tasks using existing assets without stalling.

source: Autonomous Fallback Protocol


statement: The system must issue a persistence reminder every 24 hours for MISSION CRITICAL missing keys.

source: Persistence Protocol